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Big City Cars / The Auto Brokers
Fort Wayne, IN
329 Reviews
At Big City Cars, our #1 priority is providing YOU with the absolute best customer service. That means greeting you with a warm smile when you first step onto our lot and helping you through your car buying experience at our store. Our knowledgeable sales staff is here to answer all of your questions & to help you find the right car at the right price.
We have over 300 quality preowned vehicles to choose from including Ford, Chevy, Dodge, GMC, Chrysler, Jeep, RAM, Kia, Subaru, Nissan, Toyota, Honda, Hyundai, Mitsubishi, Mazda, & MORE! And with over 30 banks & lenders, we can get you approved and driving today no matter your credit situation! In fact, we help just as many customers with good credit as those with credit issues every month drive home happy in a quality preowned vehicle from Big City Cars.
Come experience what car buying should be like! At Big City Cars you will find a no hassle, no gimmick, and no high pressure sales tactic approach. Our philosophy is simple, "treat all of our customers like family."
To schedule your VIP appointment, give us a call at (260) 212-1111. Visit our website, www.bigcitycars.com, to see our entire inventory. Or stop by our store located at 4910 Lima Road, just down from Costco.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 12:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 329 reviews
October 12, 2017
Very informal and courteous had a very good knowledge of what I was looking for I also wanted to trade in or use car he had very good knowledge of the trade-in value we were look had a very good knowledge of what I was looking for I also wanted to trade in or use car he had very good knowledge of the trade-in value we were looking for a good used minivan had a very good selection and knew a lot about the minivan class More
by Downtheroad
Employees Worked With
Steve Donnelly
October 12, 2017
Car sales Very honest and great to work with. Will point you in the right direction and not try to upsell. Just a great person in the car world. Very honest and great to work with. Will point you in the right direction and not try to upsell. Just a great person in the car world. More
by Erri1212
Employees Worked With
Steve Donnelly
October 12, 2017
Very Helpful Honest and helpful. Helped me review all my options and took time to allow me to make a decision that was best for me. Thanks Honest and helpful. Helped me review all my options and took time to allow me to make a decision that was best for me. Thanks More
by Rocketweezie
Employees Worked With
Steve Donnelly
October 12, 2017
Excellent communication and customer service! Joe took the time to chat with me via email, text, and phone before I ever arrived at the dealership to answer my questions and followed up with conti Joe took the time to chat with me via email, text, and phone before I ever arrived at the dealership to answer my questions and followed up with continued communication after I had already purchased my car with him. Bobby stepped in to help work out our details and seal the deal. They worked great together and made us a part of their team. I got a great car for a fair price, and felt comfortable and "at home" during my buying experience. Thanks, guys! More
by Alisa
October 12, 2017
Very friendly, was there to help me and not make money Very pleased with how the buying process went. I was able to get into a new car very fast. Salesman was very friendly and I could tell he wasn’t there Very pleased with how the buying process went. I was able to get into a new car very fast. Salesman was very friendly and I could tell he wasn’t there to make money, he was there to get me into a new car that I enjoyed and I was comfortable in. More
by Jcoolman7
Employees Worked With
Chad Sawyer, Joe Dechert, Chris Suffel
October 12, 2017
Great Help I appreciate their honesty and ability to help me suit my needs with a vehicle. I think they know a lot about the different vehicles and that is valua I appreciate their honesty and ability to help me suit my needs with a vehicle. I think they know a lot about the different vehicles and that is valuable when looking for a car that will last. More
by ilikemycamry
Employees Worked With
Chris Suffel
October 12, 2017
Great Service Great service! Knowledgeable and very considerate staff! Glad our car purchase was quick as we needed a car fast and this was easy without a lot of ha Great service! Knowledgeable and very considerate staff! Glad our car purchase was quick as we needed a car fast and this was easy without a lot of hassle ! More
by Ddapt
Employees Worked With
Chris Suffel
October 12, 2017
Chris was very friendly and helpful in our search for a ve. Chris was very informative on the financing that we would need for the vehicle. He listened to everything that we are looking for in a vehicle. He was Chris was very informative on the financing that we would need for the vehicle. He listened to everything that we are looking for in a vehicle. He was very friendly and so comfortable to talk to. We will be going back to continue our search for the vehicle we want. More
by Sonyalyen
Employees Worked With
Chris Suffel
October 12, 2017
Great experience He's very friendly and knowledgeable. He helped me find a car that fit my personality and my budget. He's the best salesman I've come acrossed He's very friendly and knowledgeable. He helped me find a car that fit my personality and my budget. He's the best salesman I've come acrossed More
by Sararayburn
Employees Worked With
Chris Suffel
October 11, 2017
3 H's say it all Honest Helpful & hilarious A breath of fresh air to say the least. I had just spent 5 hours at another dealership and they sold my car from under me . I walked in and in a A breath of fresh air to say the least. I had just spent 5 hours at another dealership and they sold my car from under me . I walked in and in a bad mood the this guy walks directly to he grabs my hand and saysHi I'm chris suffel with a huge smile he not only got me in a vehicle but got me in the truck I was wanting at the price I could afford unlike the other guys by the time I drove off that lot in my awsome truck my stomach hurt Chris is hilarious look forward to doing business with him again in the future More
by Ecrafuller@gmail.com
Employees Worked With
Chris Suffel
