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Big City Cars / The Auto Brokers

Fort Wayne, IN

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rated
321 Reviews
At Big City Cars, our #1 priority is providing YOU with the absolute best customer service. That means greeting you with a warm smile when you first step onto our lot and helping you through your car buying experience at our store. Our knowledgeable sales staff is here to answer all of your questions & to help you find the right car at the right price. We have over 300 quality preowned vehicles to choose from including Ford, Chevy, Dodge, GMC, Chrysler, Jeep, RAM, Kia, Subaru, Nissan, Toyota, Honda, Hyundai, Mitsubishi, Mazda, & MORE! And with over 30 banks & lenders, we can get you approved and driving today no matter your credit situation! In fact, we help just as many customers with good credit as those with credit issues every month drive home happy in a quality preowned vehicle from Big City Cars. Come experience what car buying should be like! At Big City Cars you will find a no hassle, no gimmick, and no high pressure sales tactic approach. Our philosophy is simple, "treat all of our customers like family." To schedule your VIP appointment, give us a call at (260) 212-1111. Visit our website, www.bigcitycars.com, to see our entire inventory. Or stop by our store located at 4910 Lima Road, just down from Costco.
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4910 Lima Rd

Fort Wayne, IN

46808

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Showing 321 reviews

March 30, 2019

Friendly service We met with Amy Walda who was very friendly and helpful. She was able to answer our questions efficiently. Thank you for great customer service. More

by nlovewithphil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Walda
February 24, 2019

Rough Vehicles Every vehicle I drove had a check engine light on....not a place I would do business with. Sales people looked disheveled as well...shop elsewhere. More

by Dowser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brad Moore
Mar 06, 2019 -

Big City Cars / The Auto Brokers responded

Hello. My name is Cameron. I am one of the managers here at Big City Cars. I wanted to reach out to you about your review, because I had a few concerns. I can't look you up in our system to find out who you worked with or what vehicles you drove. I also see you mentioned Brad Moore who hasn't been employed with us for a while. If you could please give me a call at 260.212.1111 or email me at cameron.caley@theautobrokers.net so we can discuss your experience personally and we can work toward a better conclusion.

February 13, 2019

Friendly Staff! I was very satisfied walking in and greeted by more than one smiling-employee. I didn’t get around to buying anything but I plan on going back in the More

by maxwellc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Charron, Chad Sawyer, Joe Dechert
February 08, 2019

FANTASTIC CUSTOMER SERVICE The previous dealership I went to completely screwed me over. BCC took the time to listen and work with me to get me into the perfect car! I’m thankf More

by Claire97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Dechert, Amy Walda
February 04, 2019

Better car shopping experience than I expected! I'm sure we all feel the same way about shopping for a car... Insert eye roll... But I have to admit I was pleasantly surprised by my experience at th More

by lwenino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maxwell Charron
January 23, 2019

Great experience, willingness to help anyone! Chad got me a great deal, way better than I ever expected. Vladimir took his time and found me the perfect vehicle. Zero down and a brand new car! Wil More

by Jhoffman260
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Sawyer
December 17, 2018

Great experience I made an appointment to meet with Amy about a new car. I have been turned down by two dealerships in the few days before and she assured me that she More

by Vonda_mae38
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Dechert, Amy Walda
December 16, 2018

Very helpful and time conscious Amy and others went out of their way to assist with a time crunch I had during the purchasing of my gonna from Big City Cars. It was much appreciated. More

by AA from Angola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Walda
November 30, 2018

Beeautiful cars i went in and felt so welcomed and they instantly helped me, i finally got my first car, i recommend this dealership! they sure are a friendly place. More

by judgecali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Walda, Anthony Frisoli
November 24, 2018

Amy's great! Amy was great to work with. Very helpful, friendly and efficient! The trucks on the lot were good looking trucks. I would send friends to them. More

by Melchi's
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Sawyer, Amy Walda
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