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Big City Cars / The Auto Brokers
Fort Wayne, IN
328 Reviews
At Big City Cars, our #1 priority is providing YOU with the absolute best customer service. That means greeting you with a warm smile when you first step onto our lot and helping you through your car buying experience at our store. Our knowledgeable sales staff is here to answer all of your questions & to help you find the right car at the right price.
We have over 300 quality preowned vehicles to choose from including Ford, Chevy, Dodge, GMC, Chrysler, Jeep, RAM, Kia, Subaru, Nissan, Toyota, Honda, Hyundai, Mitsubishi, Mazda, & MORE! And with over 30 banks & lenders, we can get you approved and driving today no matter your credit situation! In fact, we help just as many customers with good credit as those with credit issues every month drive home happy in a quality preowned vehicle from Big City Cars.
Come experience what car buying should be like! At Big City Cars you will find a no hassle, no gimmick, and no high pressure sales tactic approach. Our philosophy is simple, "treat all of our customers like family."
To schedule your VIP appointment, give us a call at (260) 212-1111. Visit our website, www.bigcitycars.com, to see our entire inventory. Or stop by our store located at 4910 Lima Road, just down from Costco.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 12:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 328 reviews
November 18, 2018
Great Selection, BAD deal / customer service Love my truck, Glad they got me approved fast. Now onto the bad, They charged me 4k more for my truck then what they had posted online. While making t Love my truck, Glad they got me approved fast. Now onto the bad, They charged me 4k more for my truck then what they had posted online. While making the deal we agree and me getting a new set of tires for the truck and said yes they would be good tire @$300 each However they put on tires that cost $92 each. I think the tires they took off had better tread. So if you buy here do all your homework and get every detail in writing, They did me wrong so I cant recommended them. More
by Leo
Employees Worked With
Joe Dechert, Josh Blackburn
November 17, 2018
Great experience with great personal help. Went in just knowing I wanted a truck. Amy helped me find one that was a fit for me and was patient in helping me find it. Went in just knowing I wanted a truck. Amy helped me find one that was a fit for me and was patient in helping me find it. More
by Brandonst95
Employees Worked With
Amy Walda
November 14, 2018
Ask for Dalton Above average inventory quantities. My first encounter was less than impressive, but with a second appearance my wife found a truck that she loves. Ou Above average inventory quantities. My first encounter was less than impressive, but with a second appearance my wife found a truck that she loves. Our salesman was very attentive. More
by AskforDALTON
Employees Worked With
Dalton Kindig, Gary Hamilton, Anthony Frisoli
November 14, 2018
Overall good experience The first salesman we encounter didn't have much personality and failed to contact me when he said he would. Dalton was very helpful and only told us The first salesman we encounter didn't have much personality and failed to contact me when he said he would. Dalton was very helpful and only told us about vehicles that matched our criteria. He was available to answer any questions I had. He responded quickly and was extremely professional. They offices were clean and comfortable. I didn't feel pressured to make a decision. More
by Snorthcutt85
Employees Worked With
Dalton Kindig, Gary Hamilton, Anthony Frisoli
November 13, 2018
Excellent service I haven’t bought yet but I’ve had a awesome experience so far Dalton Kindig has gone over and beyond for me and my family as well as the whole sales m I haven’t bought yet but I’ve had a awesome experience so far Dalton Kindig has gone over and beyond for me and my family as well as the whole sales management team ! More
by Alexkayhutch
Employees Worked With
Dalton Kindig
November 13, 2018
PK Datta is awesome! I was nervous when buying a car because I’ve been taken advantage of in the past. PK was super helpful and honest. He made my car buying experience am I was nervous when buying a car because I’ve been taken advantage of in the past. PK was super helpful and honest. He made my car buying experience amazing and got me in a good car I feel safe in!! More
by Kc123
Employees Worked With
PK Datta
November 12, 2018
Great customer service I really enjoyed working with Dalton. Even though I didn’t end up buying a vehicle from here, he really went all out in trying to find the right car f I really enjoyed working with Dalton. Even though I didn’t end up buying a vehicle from here, he really went all out in trying to find the right car for me. Customer service is big at Big City! More
by BECKY
Employees Worked With
Dalton Kindig
November 10, 2018
Kip is great! Kip was straight with us from start and super helpful. I highly suggest you stop in and see Kip. Lots of beautiful high quality cars in the lot. Grea Kip was straight with us from start and super helpful. I highly suggest you stop in and see Kip. Lots of beautiful high quality cars in the lot. Great place stop in More
by Campbell92
Employees Worked With
Kip Weicht
November 10, 2018
2015 impala lt I was apprehensive about buying a car. Was dealing with a huge loss. My sales person Amy made sure everything was done and what I wanted. Even the own I was apprehensive about buying a car. Was dealing with a huge loss. My sales person Amy made sure everything was done and what I wanted. Even the owner made me feel confident about my purchase. I highly recommend Big City Cars to everyone. Not only for the quality but the care the whole staff and company operates. More
by Djsaylor
Employees Worked With
Joe Dechert, Amy Walda
November 10, 2018
Personalized Service Purchased a Chystler 300 through Amy Walda and love it! She even came to our house to finish paperwork and delivered the car herself! Excellent pers Purchased a Chystler 300 through Amy Walda and love it! She even came to our house to finish paperwork and delivered the car herself! Excellent personalized service!!! Thanks Amy :-) More
by Jbates1218
Employees Worked With
Amy Walda
