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Big City Cars / The Auto Brokers

Fort Wayne, IN

4.4
328 Reviews
At Big City Cars, our #1 priority is providing YOU with the absolute best customer service. That means greeting you with a warm smile when you first step onto our lot and helping you through your car buying experience at our store. Our knowledgeable sales staff is here to answer all of your questions & to help you find the right car at the right price. We have over 300 quality preowned vehicles to choose from including Ford, Chevy, Dodge, GMC, Chrysler, Jeep, RAM, Kia, Subaru, Nissan, Toyota, Honda, Hyundai, Mitsubishi, Mazda, & MORE! And with over 30 banks & lenders, we can get you approved and driving today no matter your credit situation! In fact, we help just as many customers with good credit as those with credit issues every month drive home happy in a quality preowned vehicle from Big City Cars. Come experience what car buying should be like! At Big City Cars you will find a no hassle, no gimmick, and no high pressure sales tactic approach. Our philosophy is simple, "treat all of our customers like family." To schedule your VIP appointment, give us a call at (260) 212-1111. Visit our website, www.bigcitycars.com, to see our entire inventory. Or stop by our store located at 4910 Lima Road, just down from Costco.
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4910 Lima Rd

Fort Wayne, IN

46808

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Showing 328 reviews

November 18, 2018

Great Selection, BAD deal / customer service Love my truck, Glad they got me approved fast. Now onto the bad, They charged me 4k more for my truck then what they had posted online. While making t More

by Leo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Dechert, Josh Blackburn
Nov 23, 2018 -

Big City Cars / The Auto Brokers responded

Leo, My name is Cameron and I am one of the managers here. I would like to learn more about your experience, but I'm not finding a Leo in our system. If you could email me at cameron.caley@theautobrokers.net and let me know more about what went down, or give us a call at 260.212.1111 and ask for me or another manager, and we can find out what exactly happened and work on a way to make your experience a better one.

November 17, 2018

Great experience with great personal help. Went in just knowing I wanted a truck. Amy helped me find one that was a fit for me and was patient in helping me find it. More

by Brandonst95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Walda
November 14, 2018

Ask for Dalton Above average inventory quantities. My first encounter was less than impressive, but with a second appearance my wife found a truck that she loves. Ou More

by AskforDALTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Kindig, Gary Hamilton, Anthony Frisoli
November 14, 2018

Overall good experience The first salesman we encounter didn't have much personality and failed to contact me when he said he would. Dalton was very helpful and only told us More

by Snorthcutt85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Kindig, Gary Hamilton, Anthony Frisoli
November 13, 2018

Excellent service I haven’t bought yet but I’ve had a awesome experience so far Dalton Kindig has gone over and beyond for me and my family as well as the whole sales m More

by Alexkayhutch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dalton Kindig
November 13, 2018

PK Datta is awesome! I was nervous when buying a car because I’ve been taken advantage of in the past. PK was super helpful and honest. He made my car buying experience am More

by Kc123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PK Datta
November 12, 2018

Great customer service I really enjoyed working with Dalton. Even though I didn’t end up buying a vehicle from here, he really went all out in trying to find the right car f More

by BECKY
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dalton Kindig
November 10, 2018

Kip is great! Kip was straight with us from start and super helpful. I highly suggest you stop in and see Kip. Lots of beautiful high quality cars in the lot. Grea More

by Campbell92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kip Weicht
November 10, 2018

2015 impala lt I was apprehensive about buying a car. Was dealing with a huge loss. My sales person Amy made sure everything was done and what I wanted. Even the own More

by Djsaylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Dechert, Amy Walda
November 10, 2018

Personalized Service Purchased a Chystler 300 through Amy Walda and love it! She even came to our house to finish paperwork and delivered the car herself! Excellent pers More

by Jbates1218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Walda
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