Big City Mitsubishi

They do good work great customer service fast time management with customer care team provided excellent feedback for customers to follow up and understand management with customer care team provided excellent feedback for customers to follow up and understand More

Great attention, prompt service, Josué always makes us feel at home. The coffee machine doesn’t hurt :) feel at home. The coffee machine doesn’t hurt :) More

Everything was very straightforward. I received updates along the way including a video of what is being serviced at any potential areas to be checked on for my next visit. I received updates along the way including a video of what is being serviced at any potential areas to be checked on for my next visit. More

Quality of work i received was poor. Brought my car in for a diagnostic test. 2 hours later I was called over to ask what was the issue with the car. 3 hours after that I was called over Brought my car in for a diagnostic test. 2 hours later I was called over to ask what was the issue with the car. 3 hours after that I was called over to be told what the issue MIGHT be. And it would be $1200+ to "fix". Received the car back with missing pieces in the door and no there's now a rattling sound coming from the window. 1 star More

I had an 8am appointment to replace 4 tires and have my wheels aligned. I didn’t get out of there until 2pm. 6 hours is unbelievable for a tire change wheels aligned. I didn’t get out of there until 2pm. 6 hours is unbelievable for a tire change More

Very good service as soon as i arrived, someone came over to assist. I just wasn't informed of how long the wait was going to be so I just had to sit and wait. But overall great service. to assist. I just wasn't informed of how long the wait was going to be so I just had to sit and wait. But overall great service. More

Service was excellent! . Josue was attentive to my concerns, and my issues were resolved. 5 stars! HIGHLY RECOMMENDED! . Josue was attentive to my concerns, and my issues were resolved. 5 stars! HIGHLY RECOMMENDED! More

Great customer service! Josue is always very attentive & professional definitely will recommend. Happy with the service Josue is always very attentive & professional definitely will recommend. Happy with the service More

Service was good! Well manner staff! But a little too slow and it’s only after I complained that my car was washed! Also it’s pricey! Tires price double the average Well manner staff! But a little too slow and it’s only after I complained that my car was washed! Also it’s pricey! Tires price double the average on the market! More

Great communication. Everything was smooth. Thanks Matthew you made the process so easy. Thanks again. Everything was smooth. Thanks Matthew you made the process so easy. Thanks again. More