Big City Mitsubishi

Very disappoint their work and service. I purchased a vehicle and traded in my old one, but they haven't completed the processing, causing my previous loan company to continue charging me. I purchased a vehicle and traded in my old one, but they haven't completed the processing, causing my previous loan company to continue charging me. Loan company said that they didn't receive the payoff amount yet. Despite over 3 weeks passing since my vehicle purchase, they still haven't received the payoff amount, and I'm unable to get in touch with anyone there. Leaving messages hasn't yielded any response either. It sounds incredibly frustrating and inconvenient. Don't go there! More

Great Service from Richard and staff. Will definitely recommend him to friends and family! He was very knowledgeable. Went over and beyond for my Dad and I. Thank You Will definitely recommend him to friends and family! He was very knowledgeable. Went over and beyond for my Dad and I. Thank You More

Richard is a great salesman and I appreciate the work he put in to get me my new car put in to get me my new car More

He was so helpful! We are totally satisfied with the customer service he gave me superb service got me in the car I wanted. We are totally satisfied with the customer service he gave me superb service got me in the car I wanted. More

Car had no Manual I was asked to buy it on EBay which I bought for $108.00 up till now no reimbursement. No floor mate on driver side No second key Auxiliary battery malfunction message Noise coming f bought for $108.00 up till now no reimbursement. No floor mate on driver side No second key Auxiliary battery malfunction message Noise coming from front wheel when you turn the tire. Coming from Suffolk County is far. More

Pricing was unclear from the start (Truecar). $2k in fees were added to the advertised price and half of that was a forced LoJack “subscription”. Having to haggle does not make for a pleasant car $2k in fees were added to the advertised price and half of that was a forced LoJack “subscription”. Having to haggle does not make for a pleasant car buying experience and artificially lowering the price prevents proper price comparison More

Very helpful. Received new tires and a multi points inspection. Very thankful to the team who worked on my car Received new tires and a multi points inspection. Very thankful to the team who worked on my car More

Great customer service … they explained every step In detail … I was surprised how fast the process was .. the sales man Will was very attentive and very understanding to all my needs and wants I would r detail … I was surprised how fast the process was .. the sales man Will was very attentive and very understanding to all my needs and wants I would recommend this dealership to anyone who asks More