102 Reviews of Big City Mitsubishi - Service Center
Everything was very straightforward. I received updates along the way including a video of what is being serviced at any potential areas to be checked on for my next visit. I received updates along the way including a video of what is being serviced at any potential areas to be checked on for my next visit. More
Quality of work i received was poor. Brought my car in for a diagnostic test. 2 hours later I was called over to ask what was the issue with the car. 3 hours after that I was called over Brought my car in for a diagnostic test. 2 hours later I was called over to ask what was the issue with the car. 3 hours after that I was called over to be told what the issue MIGHT be. And it would be $1200+ to "fix". Received the car back with missing pieces in the door and no there's now a rattling sound coming from the window. 1 star More
I had an 8am appointment to replace 4 tires and have my wheels aligned. I didn’t get out of there until 2pm. 6 hours is unbelievable for a tire change wheels aligned. I didn’t get out of there until 2pm. 6 hours is unbelievable for a tire change More
Very good service as soon as i arrived, someone came over to assist. I just wasn't informed of how long the wait was going to be so I just had to sit and wait. But overall great service. to assist. I just wasn't informed of how long the wait was going to be so I just had to sit and wait. But overall great service. More
Service was excellent! . Josue was attentive to my concerns, and my issues were resolved. 5 stars! HIGHLY RECOMMENDED! . Josue was attentive to my concerns, and my issues were resolved. 5 stars! HIGHLY RECOMMENDED! More
Service was good! Well manner staff! But a little too slow and it’s only after I complained that my car was washed! Also it’s pricey! Tires price double the average Well manner staff! But a little too slow and it’s only after I complained that my car was washed! Also it’s pricey! Tires price double the average on the market! More
Hidden costs everywhere, not transparent with pricing, significantly expensive labour. If you don’t use cash, there’s a 3.5% customer service charge, no idea what that is for. You take your car in for one significantly expensive labour. If you don’t use cash, there’s a 3.5% customer service charge, no idea what that is for. You take your car in for one thing, and then they find five other things that they highly recommend you do, which feels disingenuous. impossible to reach anyone on the phone constantly calling trying to get a hold of someone More