Big Island Motors Hilo

I had a great customer experience at Big Island Motors. I called while pulling into the dealership and was greeted by Myya Auld, who welcomed me and my Service Dog. Although I was pretty sure, I wanted a I called while pulling into the dealership and was greeted by Myya Auld, who welcomed me and my Service Dog. Although I was pretty sure, I wanted a Subaru Forester, she let me know more about other models I was interested in. I decided to stick with a new 2025 Subaru Forester Premium Hybrid. Myya was amazing and made what I thought would be a very stressful process pretty easy. Manager Y. Miyamoto was awesome as well. He made sure I got the best rate for my loan annd was thorough when going over paperwork! I appreciate Myya taking the time to walk me thru all the fancy features and explain everything since my precious car had a tape deck. She even offered to help if I needed any ride to drop off the car we came in. So thankful I chose Big Island Motors and that Myya was there to help me with this huge purchase. Mahalo Myya and team! More

I dealt with Myya at the Kailua Kona dealership. She was friendly, knowledgeable, and professional. She made the whole buying experience enjoyable. She even picked me up after I returned the rental She was friendly, knowledgeable, and professional. She made the whole buying experience enjoyable. She even picked me up after I returned the rental car! More

Customer service employees very friendly and helpful. A longer wait time than I anticipated per phone call a few days before the scheduled appointnent. A longer wait time than I anticipated per phone call a few days before the scheduled appointnent. More

Very friendly and helpful staff. Excellent and knowledgeable mechanics. I received outstanding service as they have done each time I have brought in for their help. Excellent and knowledgeable mechanics. I received outstanding service as they have done each time I have brought in for their help. More

5545 No wait, friendly service. I was at the Kona location and they are great! I was at the Kona location and they are great! More

Cherry Pickett is outstanding in service and has always treated me as a person rather than just one more customer treated me as a person rather than just one more customer More

The best sales and management staff I have ever experienced. The reason why I am a repeat customer. experienced. The reason why I am a repeat customer. More

Great working with Dean. I appreciate his patience and assistance as he worked with me to select my new car. He answered all my questions which made it easier to make my fi I appreciate his patience and assistance as he worked with me to select my new car. He answered all my questions which made it easier to make my final selection. I’d recommend him to everyone. Jonathan was also helpful in sealing the deal. Mahalo! More

Tom in Kona was very helpful, easy to talk , awesome story teller and pleasant to work with. First time at the Kona dealership-Tom made it easy and I was sold-bought a new Subaru!! I would recommend t story teller and pleasant to work with. First time at the Kona dealership-Tom made it easy and I was sold-bought a new Subaru!! I would recommend this dealership to all my friends. Happy with my Subaru!! More

Ryan in Kona did a great job! Very thorough and helpful, and the whole team there is great! Very thorough and helpful, and the whole team there is great! More