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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center

Webster, TX

4.3
811 Reviews
Call Service Center (281) 699-2793

811 Reviews of Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center

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July 01, 2025

Mrs.stephanie is awesome i really appreciate her being kind and understanding. She tried to accommodate me in every way that she could. The Service was great More

by lolettachambers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mrs. stephanie
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July 01, 2025

Love the staff always kind on time and real helpful an communication is legit text an updated me always More

by aaaallen20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estefany
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July 01, 2025

Adrian took his time to help and answer my questions. Great customer service skills. Thank you! More

by HVEGA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRISTIAN AND ADRIAN BOTH VERY HELPFULL
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July 01, 2025

The service was great and the employees were very accommodating. I would certainly recommend this dealer to others More

by dr.leslie.streeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Estephanie
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June 30, 2025

ADRIAN WAS VERY HELPFULL FOR WHAT I NEED FOR MY SERVICES AND EXPERIENCE AT WHAT HE DOES. More

by HVEGA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CHRISTIAN AND ADRIAN BOTH VERY HELPFULL
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June 29, 2025

Big Star Doge crew are always polite and ready to help. Thanks to Tristan and Doreen’s for their continued service. Thanks to Dennis Wright for his assistance in sales. Always a pleasure. See you with next More

by terrydlancaster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tristan, Doreen’s, Dennis
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June 29, 2025

Adrian took his time to help and answer my questions. Great customer service skills. Thank you! More

by hancockann3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian
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June 21, 2025

The customer service was great and the service team was very professional. I would definitely use their service again. More

by brandonlprice86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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June 21, 2025

Due to uncompleted detail work SUV back part of my 2015 Jeep Grand Cherokee did not get vacuumed the person inside of customer service appeared to not have experience. This was the second visite. On the f More

by cfederico75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
ESTEFANY MARTINEZ 163361
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Jun 23, 2025 -

Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake responded

Thank you for your review. We are sorry to hear that you had a frustrating experience, and we appreciate that you brought this to our attention. Our team is reviewing the circumstances regarding your review. If you’d like to share more about this experience or reach our team directly, please reach out using the contact information listed below. Kenny Young, General Sales Manager kyoung@bigstardodge.com

June 20, 2025

Outstanding work salesmanship, thorough and explained everything well. We'll be using our salesman again. He is attentive to what his customer needs. More

by chris_mrtz50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raul Martinez
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