Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center
Webster, TX
851 Reviews of Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center
James was incredibly helpful and made the entire process a great experience. His professionalism and friendly approach made everything smooth and stress-free. I highly recommend him! a great experience. His professionalism and friendly approach made everything smooth and stress-free. I highly recommend him! More
Hit and miss here sometimes. Started off with 1 hour wait time (this is about average) then after 2 hours past I had to see what was going on. Come to find out my truck was ready Started off with 1 hour wait time (this is about average) then after 2 hours past I had to see what was going on. Come to find out my truck was ready and my service guy was busy enjoying his lunch I guess. I believe if you quite 1Hr you now have entered into an agreement to fulfill or at least update if a longer wait time will occur not leaving the customer to wonder what foolishness is going on. Do better and provide an experience beyond belief that you are at a dealership is what every customer returns for not ………. More
The service members are very thorough and professional. I stopped by to get an oil change and my tires rotated, they finished within 45 minutes, and also done a small detail as well. Highly recommend for f I stopped by to get an oil change and my tires rotated, they finished within 45 minutes, and also done a small detail as well. Highly recommend for future reference! More
I made an appointment a week in advance. They greeted me and brought my truck right in and sent email updates and finished it in the estimated time as promised. They greeted me and brought my truck right in and sent email updates and finished it in the estimated time as promised. More
Very pleased with the service. I was greeted upon entrance and the service representative helped resolve an issue I had with my battery. I was offered a courtesy Uber to my home I was greeted upon entrance and the service representative helped resolve an issue I had with my battery. I was offered a courtesy Uber to my home and back and the Jeep was ready before it was promised. Best experience I've had at the service center. More