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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center

Webster, TX

4.3
777 Reviews

777 Reviews of Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center

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May 28, 2025

All staff helped me to get my truck looked at with short notice. Seemed knowledgeable about my vehicle. More

by aaronreid3333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dorenna
May 27, 2025

I paid $200 for a brake flush and I dispute that you even attempted it, brake fluid is clear of amber colored when new, after your 2 attempts it still looks like maple syrup.. who ever said they did the work More

by capev1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katie
May 26, 2025

Great service, Josh was very nice! Easy process to schedule visit for my car and quick service. More

by Brittany.Abigail15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
May 26, 2025

Greeted upon arrival but once inside no one really serviced me for a while. Once services it took 2+ hours for an oil change. My appointment was at 09:00am and I left after 11:00am+….why have an appoi More

by kathycis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I forgot who it was
May 26, 2025

Awesome Service, James was very helpful and friendly. Keep up the good work, Thank you More

by jair_tovar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
May 25, 2025

My problems with the USB hub on the front dash started with the first hot weather in early June 2024. My Ram 1500 was only 3 month old. June – August 2024 – left numerous messages on the phone for Mehma More

by JIM F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mehma, Steven Garcia, Steven Garcia, Jasmin Rodriguez, Lora, Ryan Davis, Shane Macha
May 24, 2025

Cristian R. is extremely helpful and knowledgeable. I can count on him to take care of my vehicle. His willingness to go above and beyond is unmatched. He alwa More

by i_erika84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristian, Stephen, and Dorena
May 23, 2025

I paid for a brake flush and I dispute that it was done at all. I called my service rep and she got it in for a second look same result plus it was overfilled indicating they just put some fluid in. New cl More

by capev1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katie
May 23, 2025

The staff are very friendly and helpful. Keep up the good work. and whatever you are having done to your vehicle is done in a timely manner. More

by DESHOTEL6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name.
May 20, 2025

I had my first service appointment for my truck and all the service department employees were friendly and very helpful. James, my service advisor excelled in those areas. More

by ronyrod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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