Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center
Webster, TX
757 Reviews of Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center
Thus far Big Star has proven to be the best dealership experience I've had since buying my Ram. The majority of other dealerships have a week long wait during which they want to hold your vehicle before e experience I've had since buying my Ram. The majority of other dealerships have a week long wait during which they want to hold your vehicle before even looking at it. That's ridiculous for the typical American household because it costs me a week of paid leave on top of whatever the repair costs. Big Star was able to look at my vehicle in 2 days. What's more, once they found out what the issue was, they contacted Chrysler to bargain on my behalf for the issue (which is definitely something that should have been remedied at fabrication) and save me 70% on the fix! If I'm honest, were that not the case, I definitely would have never bought another vehicle from Chrysler; and that's saying something considering I have family that work for them! I look forward to continuing my relationship with Big Star and thank Shane and the whole team over there for their professionalism and customer care. More
Sometimes takes a while but the internet is great and the waiting area is comfortable. They also offer rides, but I usually just wait. Love that they always wash & vacuum! waiting area is comfortable. They also offer rides, but I usually just wait. Love that they always wash & vacuum! More
Jazmin was great in getting our vehicle in and out of the service department quickly. She followed up and explained the repair process thoroughly. service department quickly. She followed up and explained the repair process thoroughly. More