Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center

I am so grateful for the team at Big Star CJDR service department, especially Austin! He was so understanding and helpful to my situation. He literally brought me to tears for his complete understanding department, especially Austin! He was so understanding and helpful to my situation. He literally brought me to tears for his complete understanding of my situation. I am truly moved by his compassion. More

Prompt courteous service. Took me right in and truck was being serviced. They told me about software updates and how long that would take did some maintenance outside of warr Took me right in and truck was being serviced. They told me about software updates and how long that would take did some maintenance outside of warranty items and all is good. More

The service was great. I understanding it wasn’t too difficult to drop off on the weekend to be able to work on my vehicle. Supervisor call the next day in a couple days af I understanding it wasn’t too difficult to drop off on the weekend to be able to work on my vehicle. Supervisor call the next day in a couple days after that the truck was ready service More

Great job on servicing our car. Thank you for your prompt service. Great and kind team Thank you for your prompt service. Great and kind team More

Big Star service center has always been top notch in my opinion. They are always courteous and professional in any needs I've had over the years. opinion. They are always courteous and professional in any needs I've had over the years. More

Service was ok. After pickup, my car was not washed and the oil notification was not reset. After pickup, my car was not washed and the oil notification was not reset. More

Quickly identified issues and worked with my warranty company for applicable payments and then completed repairs. Very happy with the service department on this visit. company for applicable payments and then completed repairs. Very happy with the service department on this visit. More

Joshua was very thorough and knowledgeable in his work. He helped me through the process. work. He helped me through the process. More

My Vehicle has a GPS device went in for a recall maintenance that lasted 5 days and the vehicle was never moved of the back parking lot..never received updates had to call 2 or perhaps 3 times did n maintenance that lasted 5 days and the vehicle was never moved of the back parking lot..never received updates had to call 2 or perhaps 3 times did never once received a call back from the maint. dept. More

It was great will come back service person very knowledgeable will recommend dealership to my friends. knowledgeable will recommend dealership to my friends. More