Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center

Helpful, professional, polite, prompt and easy access to the dealership, with a courtesy follow up. the dealership, with a courtesy follow up. More

The were very helpful and kind. when I walked in they helped me right then. when I walked in they helped me right then. More

Countable reliable incredible can be trusted as a family relationship. Strongly recommended be with them for sure relationship. Strongly recommended be with them for sure More

Wonderful customer service. Adrian was very attentive and helped out with our needs. Good communication. Adrian was very attentive and helped out with our needs. Good communication. More

I came looing to complete an Oil change and get a solid Multi-Point Inspection. What I received was a list of items totalling 2400.00. As this was my first time visiting your service department you had no Multi-Point Inspection. What I received was a list of items totalling 2400.00. As this was my first time visiting your service department you had no records of previous maintenance. It was recommended to flush and replace Differential and Transfer case fluids however, upon my own inspection at home the filler holes were never opened and the fluid not even checked. It was also recommended to replace all 4 sets of brake pads similarly upon inspection at home the pads all had significant thickness left. The cherry that topped the cake was as part of the oil chaeck a tire rotation was completed and once I departed and got onto I-45 my TMPS alert came on because after rotation the service person did not validate tire presure. I paid for a 3 oil change package but will not be returing as I cannot trust that my vehicle is being serviced with quality. More

Excellent fast and courteous service. From the time I got there until the time I left. From the time I got there until the time I left. More

Poor communication. No sense of urgency to resolve customer matters. Not taking customer’s issues seriously. Not providing the correct solution to customers issue. Poor No sense of urgency to resolve customer matters. Not taking customer’s issues seriously. Not providing the correct solution to customers issue. Poor customer service. Will not be returning to this dealership. More

Only thing is the visits are always hours long even with an appointment. And that's for an oil change. an appointment. And that's for an oil change. More

Service was great and quick and professional, I would recommend Big Star of clear Lake to my friends.. recommend Big Star of clear Lake to my friends.. More

Big Star lives up to their name every time we have our vehicle serviced there. They are courteous, professional and timely with their services. vehicle serviced there. They are courteous, professional and timely with their services. More