Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center
Webster, TX
757 Reviews of Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center
My service experiences with Dorena Boyd and her staff have been professional and courteous with maintenance and/or repairs performed on schedule. I have become accustomed to expect nothing less from them have been professional and courteous with maintenance and/or repairs performed on schedule. I have become accustomed to expect nothing less from them and have not been disappointed yet. More
Sales was excellent, the finance department however was lacking. Had to contact them multiple times to correct forms needed for my lender when I clearly wrote what was needed in an email. Was disregarded lacking. Had to contact them multiple times to correct forms needed for my lender when I clearly wrote what was needed in an email. Was disregarded. Second finance manager I worked with was great. More
Excellent service. They took care in explaining what they were doing as well as keeping a great time management in the process. They took care in explaining what they were doing as well as keeping a great time management in the process. More
Explained in detail the service completed. Also had my car running smoothly with no issues. Car was also clean when received. Also had my car running smoothly with no issues. Car was also clean when received. More
Lack of communication. Inability to explain unnecessary recommended repairs. Did not call back when they said they would. Had to make multiple calls get status updates. It Inability to explain unnecessary recommended repairs. Did not call back when they said they would. Had to make multiple calls get status updates. It took over two weeks for a simple wheel sensor replacement. Did not address temperature sensor issue. More