Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center

Excellent job by the service department. Austin was knowledgeable and patient. I really appreciate his hard work on this repair. Austin was knowledgeable and patient. I really appreciate his hard work on this repair. More

great customer service experience provided by Vincent as always.. advantage plan pricing package can't be beat! always.. advantage plan pricing package can't be beat! More

Everytime I get any service done here it's always exceptional. I love that they also wash and do a quick detail of the inside of your vehicle. exceptional. I love that they also wash and do a quick detail of the inside of your vehicle. More

Big star clear lake customer service was exceptional. Definitely recommend to all. Very fast work. Definitely recommend to all. Very fast work. More

Of all of the dealerships that I have been to with my jeep, this has been the worst customer service I have ever received. Time after time they tell me a different scenario of why it’s taking so long to jeep, this has been the worst customer service I have ever received. Time after time they tell me a different scenario of why it’s taking so long to fix my jeep compass and they lie. First, my technician was at school, then his father passed away and then everybody at the dealership had Covid and the list goes on and on, They have had my car now for two weeks and suddenly my warranty will not cover the repair. You can’t get a rental car even though your warranty states that you are entitled to one. I would never recommend this dealership nor buying a jeep at this point. More

They attended me as soon as I walked in and we’re very respectful and had great communication skills, Overall a great experience respectful and had great communication skills, Overall a great experience More

It is a great place to really get a good deal on a good vehicle, they have a large inventory of cars which helped me find the truck that I liked and I liked this because the customer service is excellent, vehicle, they have a large inventory of cars which helped me find the truck that I liked and I liked this because the customer service is excellent, really very happy with their customer service and with my new SUV. More

They can't seem to have enough intelligence to remove a dead person's name from their records. Even this email is addressed to the deceased. Actual service is OK. dead person's name from their records. Even this email is addressed to the deceased. Actual service is OK. More

Reception was good. They attended to my other car service with no time. All services were done according to my expectations They attended to my other car service with no time. All services were done according to my expectations More

Dealership repair shop took care of all my issues. Very satisfied with the outcome. Had very good communication(updates) with the advisor, Vince. Very satisfied with the outcome. Had very good communication(updates) with the advisor, Vince. More