Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center
Webster, TX
874 Reviews of Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center
Kevin my sales man was the main reason I purchased my truck. I was not a Big Star Chrylser fan because of the previous truck purchase from your dealer. Kevin's professionism and honesty convinced me and truck. I was not a Big Star Chrylser fan because of the previous truck purchase from your dealer. Kevin's professionism and honesty convinced me and he is great rep for your company. Thanks Kevin! More
Customer service was horrible. They didn't do anything I requested. I didn't even get my paperwork to ensure oil change and diagnostic was done. They didn't do anything I requested. I didn't even get my paperwork to ensure oil change and diagnostic was done. More
James was incredibly helpful and made the entire process a great experience. His professionalism and friendly approach made everything smooth and stress-free. I highly recommend him! a great experience. His professionalism and friendly approach made everything smooth and stress-free. I highly recommend him! More
Hit and miss here sometimes. Started off with 1 hour wait time (this is about average) then after 2 hours past I had to see what was going on. Come to find out my truck was ready Started off with 1 hour wait time (this is about average) then after 2 hours past I had to see what was going on. Come to find out my truck was ready and my service guy was busy enjoying his lunch I guess. I believe if you quite 1Hr you now have entered into an agreement to fulfill or at least update if a longer wait time will occur not leaving the customer to wonder what foolishness is going on. Do better and provide an experience beyond belief that you are at a dealership is what every customer returns for not ………. More
I made an appointment a week in advance. They greeted me and brought my truck right in and sent email updates and finished it in the estimated time as promised. They greeted me and brought my truck right in and sent email updates and finished it in the estimated time as promised. More