Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center
Webster, TX
828 Reviews of Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center
Josh in service stuck with my truck thru all the warranty fights and got the work completed. It had to go back in, don’t know why yet, but I called Josh and he jumped on it. fights and got the work completed. It had to go back in, don’t know why yet, but I called Josh and he jumped on it. More
My truck when for a check engine light don’t know what they did to remove gave me a paper that they fill def they done this don’t that when truck come sounding louder then what it sound not sure what they they did to remove gave me a paper that they fill def they done this don’t that when truck come sounding louder then what it sound not sure what they do. More
Very pleased with the level of customer service and the fact that they offer you services the best fits your needs for the extending of life for your vehicle. fact that they offer you services the best fits your needs for the extending of life for your vehicle. More
Christian was able to assist me with my Jeep for maintenance. He was very knowledgeable and very professional about my needs. Service was outstanding and fast. I highly recommend Big Sta DCJR. maintenance. He was very knowledgeable and very professional about my needs. Service was outstanding and fast. I highly recommend Big Sta DCJR. More
I have nothing good to say about the people or the establishment. The new car buying process here was a mess. Got a brand new vehicle that has been in the shop twice in the first month and needs to go establishment. The new car buying process here was a mess. Got a brand new vehicle that has been in the shop twice in the first month and needs to go back. Buyer beware. More
Allison showed excellent customer service and kept us updated on our vehicle even if she wasn’t going to be in the office she made sure she had someone calls and keep us updated. Very friendly! updated on our vehicle even if she wasn’t going to be in the office she made sure she had someone calls and keep us updated. Very friendly! More
Adrian provided phenomenal service from start to finish. It's rare to find a dealership where the staff not only explains everything thoroughly but also ensures you truly understand the process and feel sup It's rare to find a dealership where the staff not only explains everything thoroughly but also ensures you truly understand the process and feel supported every step of the way. Adrian did exactly that—guiding me through each detail and service I needed with clarity and care. Every interaction at this location was outstanding—from the courteous gentleman who shuttled me home to the kind young woman who assisted me during checkout. The level of professionalism and kindness was unmatched. My car was fixed sooner than expected, and I received consistent updates throughout the process. Adrian went above and beyond, exceeding all of my expectations. If I could give more than 5 stars, I would. I will continue bringing my vehicle here for all future services and highly recommend this Chrysler, Dodge, Jeep, and Ram location to anyone and everyone looking for top-tier service and genuine care. More