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Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center

Webster, TX

4.3
757 Reviews

757 Reviews of Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center

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December 18, 2023

Once work started on my vehicle, I had not issue. However my vehicle sat for 7 days before it was even looked at. More

by lmhelmle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raf
December 16, 2023

Everyone has been so helpful and knowledgeable at big star Dodge. Great place and will definitely return More

by mustangmissy78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason and Jesse , Madison Spencer, Sky Dejohn
December 15, 2023

Great Service Department. Dorena is great ... thank you for your help. You guys are great! More

by KYOUNG16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
dorena boyd, Madison Spencer, Sky Dejohn
December 14, 2023

This dealership has become my go-to place for any maintenance on my vehicles. The staff is amazing and professional, especially my service advisor, Adrian. He's honest and straightforward about what More

by lore21grim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian, Madison Spencer, Sky Dejohn
December 13, 2023

thank you so much! You guys were amazing and I greatly appreciated the amazing experience you guys provided! More

by EFLEMING1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Sky Dejohn
December 12, 2023

Quick resolution and service. Got in the same day and got my truck back the same day More

by aoviedo2023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Spencer, Sky Dejohn
December 12, 2023

Drove 30 minutes to be told twice that I would have to leave vehicle. This was after being told by someone on the phone that it could be done same day. Poor communication. More

by andyriggle
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DJ?
December 10, 2023

Mehma Baig always takes care of us. Very helpful! Always find a way to make our experience positive besides taking care of the problem More

by louismeans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mehma Baig
December 06, 2023

Not a good experience with my service rep and the work performed. Was provided one cost and the invoice showed another. My service rep stated that he “was not trying to cheat me”. Communication was poor a More

by John78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ike
December 05, 2023

The shop did not fix the problem with our 2021 Durango but I feel the service overall was good. I was treated with respect and I feel like the staff really did care about trying to solve the problem with More

by rw.1960
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Memha,Daniel in service.
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