Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center

Great communication from the tech person. Saved a lot of time. The texting is a good idea. Saved a lot of time. The texting is a good idea. More

My sales man Kevin was great he did a excellent job but as far as me coming to get service that I paid over 3k for a warranty is horrible first they didn’t put my coolant cap on my car tight so all my cool as far as me coming to get service that I paid over 3k for a warranty is horrible first they didn’t put my coolant cap on my car tight so all my coolant leak out my car the same day secondly my oil was not changed cause the next day my car told me that I needed a oil changed and it’s been saying it ever since y’all touch my car will not return to this dealership for service at all More

Service was reliable and quick . .. The service department has always thorough and made it easy for service and repairs. .. The service department has always thorough and made it easy for service and repairs. More

Initially I was quite disappointed when I purchased my vehicle from this dealership. Currently I am very satisfied with the service department personnel. I still have concerns about an extended warranty. vehicle from this dealership. Currently I am very satisfied with the service department personnel. I still have concerns about an extended warranty. More

Big Star Clear Lake has become my go-to place for any maintenance on my vehicles. The staff is amazing and professional, especially my service advisor, Adrian. He's honest and straight forward about what maintenance on my vehicles. The staff is amazing and professional, especially my service advisor, Adrian. He's honest and straight forward about what to expect in cost and timeframe. I highly recommend to everyone! Thank you for all you do! More

Bought my vehicle and it had two nails in thr drivers side front and back tires. It also needed an oil change. The issues were not checked before I drove off. I even brought it to the service dept. atte side front and back tires. It also needed an oil change. The issues were not checked before I drove off. I even brought it to the service dept. attention. I chose to get my oil change done elsewhere....it also take the service department way too long to work on vehicles. I will not purchase another vehicle from Big Star in the future. More

Kept up to date on status which made me happy. The only complaint I would have is the crazy room spray that someone sprays in the advisor desk area first thing in the morning. It was over powe The only complaint I would have is the crazy room spray that someone sprays in the advisor desk area first thing in the morning. It was over powering. However, that has nothing to do with my advisor or mechanics. More

Big star has been amazing on the service provided. I have not experienced how they are in sales yet. I have not experienced how they are in sales yet. More

The service department has always thorough and made it easy for service and repairs. Thanks easy for service and repairs. Thanks More

Service was reliable and quick; the waiting area is comfortable. receiving the car clean, detailed inside and out is a plus! comfortable. receiving the car clean, detailed inside and out is a plus! More