Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center

The service center was great, just call ahead if the appointment was made via the service portal to make sure they have the part. appointment was made via the service portal to make sure they have the part. More

Staff was very helpful and fixed my recall very quickly. Always have a good experience with service Always have a good experience with service More

My experience was great, I really appreciated how my advisor kept me informed. I also loved how the truck was delivered on time as promised! advisor kept me informed. I also loved how the truck was delivered on time as promised! More

Very nice on time stayed in touch would recommend to someone in the future and was returned clean washed someone in the future and was returned clean washed More

Other dealerships have given me daily status this one didn't especially when the rent car company wants to know the status of their vehicle didn't especially when the rent car company wants to know the status of their vehicle More

Went in for a recall on my vehicle and was taken care of that same day. Customer service was top tier! that same day. Customer service was top tier! More

I recently brought my vehicle in due to the brakes/ rotors being warped. Kyrah James was really nice and explained to me in detail the charges and what repairs were needed. I just thought she was real rotors being warped. Kyrah James was really nice and explained to me in detail the charges and what repairs were needed. I just thought she was really nice and professional. She put me at ease when I didn’t understand how the diagnostic fees works and reassured me that it was not going to super expensive. Thank you Kyrah for your help. More

Good especially for the service of auto repair maintenance and dedication good job and customer service maintenance and dedication good job and customer service More

Friendly, professional and courteous staff. Mr. Rafael Rivera kept me updated either via text or phone. Thank You Rafael! I came in for one issue (oil leak and smell of burnt rubber) but there Mr. Rafael Rivera kept me updated either via text or phone. Thank You Rafael! I came in for one issue (oil leak and smell of burnt rubber) but there was another issue (fan overheating) that was found. Thank you service technician that found it. I am really glad and really thankful you have the amenities that includes rental. Zuemy Fuentes was wonderful! Thank You Zuemy! More

Over 2 hours for an oil change and tire rotation. I had a noon appointment and needed to return to work. I had to go ask as I wasn’t told if an issue. I saw others come and go with one getting asked I had a noon appointment and needed to return to work. I had to go ask as I wasn’t told if an issue. I saw others come and go with one getting asked about her time and if she had an update. Not a good experience as I was late returning to work. I pre bought oil changes when I bought my truck and plan one more trip to this service department. And yes I bought my truck at this dealership. More