Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center

Quick resolution and service. Got in the same day and got my truck back the same day Got in the same day and got my truck back the same day More

Mehma Baig always takes care of us. Very helpful! Always find a way to make our experience positive besides taking care of the problem Very helpful! Always find a way to make our experience positive besides taking care of the problem More

Not a good experience with my service rep and the work performed. Was provided one cost and the invoice showed another. My service rep stated that he “was not trying to cheat me”. Communication was poor a performed. Was provided one cost and the invoice showed another. My service rep stated that he “was not trying to cheat me”. Communication was poor and the work performed was done poorly. Radiator doesn’t look like it was installed correctly and the roof trim replaced was bubbled up and not adhering properly, More

The shop did not fix the problem with our 2021 Durango but I feel the service overall was good. I was treated with respect and I feel like the staff really did care about trying to solve the problem with but I feel the service overall was good. I was treated with respect and I feel like the staff really did care about trying to solve the problem with our car. I know that decisions to abandon the effort Were made at levels higher than your dealership. More

The service center was great, just call ahead if the appointment was made via the service portal to make sure they have the part. appointment was made via the service portal to make sure they have the part. More

Staff was very helpful and fixed my recall very quickly. Always have a good experience with service Always have a good experience with service More

My experience was great, I really appreciated how my advisor kept me informed. I also loved how the truck was delivered on time as promised! advisor kept me informed. I also loved how the truck was delivered on time as promised! More

Very nice on time stayed in touch would recommend to someone in the future and was returned clean washed someone in the future and was returned clean washed More

Other dealerships have given me daily status this one didn't especially when the rent car company wants to know the status of their vehicle didn't especially when the rent car company wants to know the status of their vehicle More

Went in for a recall on my vehicle and was taken care of that same day. Customer service was top tier! that same day. Customer service was top tier! More