Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center

Thank you to all service department members for making my experience pleasant. Dorenna Boyd went above and beyond to accommodate my issue saving me two additional trips to the dealership and 200 miles of my experience pleasant. Dorenna Boyd went above and beyond to accommodate my issue saving me two additional trips to the dealership and 200 miles of wear and tear on my new Jeep. Highly recommend this service department. Thanks again! More

Shane the dealership representative was extremely helpful in keeping me informed on the progress of the repairs on my vehicle in keeping me informed on the progress of the repairs on my vehicle More

Great service, great prices, service advisor treat me kindly and answers all questions and concerns kindly and answers all questions and concerns More

The customer service was very good helpful and quality. I didn't have to wait long was in and out . I didn't have to wait long was in and out . More

Great experience all the way from the beginning. First look, then test drive, then pick one, then negotiate, then sign paperwork and the grand ending...... Driving your new Jeep Home!!! First look, then test drive, then pick one, then negotiate, then sign paperwork and the grand ending...... Driving your new Jeep Home!!! More

Adrian was awesome, kept me in the loop start to finish. Not sure why some items were missed from my online scheduling. Not sure why some items were missed from my online scheduling. More

I love the oil change special that includes car wash,vacuum & tires rotation. The service was amazing and the service person was very helpful in dealing with decisions on my vehicle. wash,vacuum & tires rotation. The service was amazing and the service person was very helpful in dealing with decisions on my vehicle. More

Good service all ways willing to help it just great over all equally car dealers all equally car dealers More

Thus far Big Star has proven to be the best dealership experience I've had since buying my Ram. The majority of other dealerships have a week long wait during which they want to hold your vehicle before e experience I've had since buying my Ram. The majority of other dealerships have a week long wait during which they want to hold your vehicle before even looking at it. That's ridiculous for the typical American household because it costs me a week of paid leave on top of whatever the repair costs. Big Star was able to look at my vehicle in 2 days. What's more, once they found out what the issue was, they contacted Chrysler to bargain on my behalf for the issue (which is definitely something that should have been remedied at fabrication) and save me 70% on the fix! If I'm honest, were that not the case, I definitely would have never bought another vehicle from Chrysler; and that's saying something considering I have family that work for them! I look forward to continuing my relationship with Big Star and thank Shane and the whole team over there for their professionalism and customer care. More

My service representative was very timely in his response. I would recommend this dealership to anyone. response. I would recommend this dealership to anyone. More