Big Star Chrysler Jeep Dodge RAM Fiat Clear Lake - Service Center

Fast service Went in to get my oil changed and rotated my tires. The service tech was friendly and helpful. I had no issues with the service I recieved. Went in to get my oil changed and rotated my tires. The service tech was friendly and helpful. I had no issues with the service I recieved. More

Great visit I went into get my routine service on my Dart and Daniel Doverspike took great care of me he origanilly showed me the dart when i was looking to buy a I went into get my routine service on my Dart and Daniel Doverspike took great care of me he origanilly showed me the dart when i was looking to buy and he took the time again to show me another car i am considering, he has great customer service and I will be back to see him. More

FABULOUS Daniel Doverspike did an awesome job, he made the oil change process super quick and easy unlike a few other places. I'll be going back! Daniel Doverspike did an awesome job, he made the oil change process super quick and easy unlike a few other places. I'll be going back! More

Truck in great hands My visit to clear lake Dodge was a little Rocky at first but I was soon re greeted by a woman named Michelle Paxton. She was the most straight forward My visit to clear lake Dodge was a little Rocky at first but I was soon re greeted by a woman named Michelle Paxton. She was the most straight forward person I meet at the dealership. She stopped what she was currently doing to address my problems and didn't stop till it was resolved... I'll always be a loyal customer at clear lake Dodge as long as she's there... Thanks again Michelle for making my visit to your service center amazing!!! More

Daniel doverspike service extraordinaire Daniel doverspike sold me 2 vehicles and the process what Smooth and easy now he takes care of both of them threw the service department and makes it Daniel doverspike sold me 2 vehicles and the process what Smooth and easy now he takes care of both of them threw the service department and makes it even easier on me thanks daniel!! More

easy to book and get service and a loaner needed to get service done on vehicle, and while it was being serviced i was able to get a loaner to accommodate the needs that i have !!! Michelle w needed to get service done on vehicle, and while it was being serviced i was able to get a loaner to accommodate the needs that i have !!! Michelle was able to help get me in a loaner that was right for me and my kids, she is great !!! had great experience at this deaerlship More

Awesome service Michelle was absolutely amazing and assisted me with my loaner car, and got me a really nice one... Karena the service advisor made sure to keep me p Michelle was absolutely amazing and assisted me with my loaner car, and got me a really nice one... Karena the service advisor made sure to keep me posted of the status of my car and was very pleasant and professional as well..both of them More

Quality of the work performed 2016 Ram Longhorn, have had to take it back to the dealership several times for warranty work and every time I pick it up the work had been done but t 2016 Ram Longhorn, have had to take it back to the dealership several times for warranty work and every time I pick it up the work had been done but the quality of the work is poor, they send it back several times to get it correct, the old saying about being proud of your work is out the door at this dealership, I had a crack in the Ram Box and they took a month to get the part in and then they painted it before they installed it and when I went to pick it up the new box lid paint had trash in the paint, I could have done a better job on me work bench at my house, then they said we will buff it out. I used to paint vehicles and once you brake the crust of a paint job it will oxidize and discolor after a period of time. This is the first Chrysler product I have purchased and it looks like it will be the last. More

Worst dealership i ever dealt with It took me three times to take my car to them to fix a simple recall problem. Fist time they kept the car for almost ten days and claimed it was fixed It took me three times to take my car to them to fix a simple recall problem. Fist time they kept the car for almost ten days and claimed it was fixed when it was not. Second time they only did a reset and again claimed it was fixed .Third time they kept the car again for almost ten days and claimed it was fixed but it remains to be seen if in fact it was this time . More

Another unhelpful service dept Now when you take your car to these dealerships for service they say at least 1 to 2 days before they can get to it. They can't tell you how much long Now when you take your car to these dealerships for service they say at least 1 to 2 days before they can get to it. They can't tell you how much longer they will keep it until they diagnose the problem. I just dropped off my 2015 jeep yesterday. I was told to call for a rental this morning because none were avaliable yesterday. They have NONE available again today. A 2015 under warranty and they cannot accommodate me??? I can't even get a call back from the "rental advisor" .. I have to get this info from the service advisor. I was looking to buy my son a car from this dealership but after 2 crappy dealerships I think it's time to buy a different make all togethers!! More