Big Star Hyundai
Friendswood, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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They finished ahead of schedule, even after adding a couple of things. I was happy couple of things. I was happy More
My experience was absolutely top notch. My salesman, Jarred, was nice, attentive, knowledgeable and over the top accommodating. The sales manager, Christian, was honest, easy to deal with a My salesman, Jarred, was nice, attentive, knowledgeable and over the top accommodating. The sales manager, Christian, was honest, easy to deal with and cared about getting me a great deal. The gentleman who did my financing was nice and explained everything in great detail, without making it hard to understand. Everyone I encountered there was nice, smiling, and ready to help. This is the second car I have bought here and they have earned a loyal customer. More
After I dropped it off, they took a video of my car and the person was talking fast and it was noisy. I couldn’t understand what they were saying what all my car needed. I tried to call 10 or 12 times diff the person was talking fast and it was noisy. I couldn’t understand what they were saying what all my car needed. I tried to call 10 or 12 times different phone numbers to the dealership for Service to talk to them about all that And by the time I finally got through 3035 minutes later, they said my car was done and ready to go. More
Smooth test drive and excited to purchase the Kona. Unfortunately the dealer added $8000 on add ons included gps, 'forever tint' etc. 30+ minutes of back and forth with 'talking to the manager' old sch Unfortunately the dealer added $8000 on add ons included gps, 'forever tint' etc. 30+ minutes of back and forth with 'talking to the manager' old school dealer games. The final straw was the price was only valid right away, couldn't even leave to think about it and come back later that day. Once she knew I wasn't happy she asked me to stay until the manager came to say hi. While waiting Arin decided to ignore us and follow up with her leads on her computer. More
My service was completed with my vehicle parked at the front and I waited 35 minutes for the keys at the front to find out that the keys were already there after 35 minutes. Additionally my windshield flu front and I waited 35 minutes for the keys at the front to find out that the keys were already there after 35 minutes. Additionally my windshield fluids were not filled. The vehicle came back empty. I did know until I left after frustration More






