
Big Star Hyundai
Friendswood, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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I was very pleased the people there was very nice and respectful everyone there was making sure I was ok . And I want to thank Justin Patin he was so nice and worked with me and made you i felt comfortab respectful everyone there was making sure I was ok . And I want to thank Justin Patin he was so nice and worked with me and made you i felt comfortable with everything and helped get what i wanted and the price I was looking forward I recommend him if you’re looking for a car . More
Justin was great. He help us thru this process every step and was helpful and patient with us getting are paperwork to them. I would recommend going see him if your lo He help us thru this process every step and was helpful and patient with us getting are paperwork to them. I would recommend going see him if your looking for a vehicle. More
Service writer flat out lied to me. I will be looking for another dealer to take my vehicle. I will be looking for another dealer to take my vehicle. More
Everyone at Big Star Hyundai was polite and courteous and eager to help. I’m pleased with my purchase. eager to help. I’m pleased with my purchase. More
Rose did a great job with my purchasing process. She was very helpful and professional. She was very helpful and professional. More
We had an excellent experience and were provided great service. We definitely recommend to friends and family. service. We definitely recommend to friends and family. More
Everyone was very friendly and helpful, Steffy Hernandez was such a great help. She kept us informed as to what was going on with our car was such a great help. She kept us informed as to what was going on with our car More
Hi! I was alright with my service until I got the chip in my windshield, and Paul found it necessary to say again and again that ‘they were unable to tel I was alright with my service until I got the chip in my windshield, and Paul found it necessary to say again and again that ‘they were unable to tell from the cameras if the chip was already there but not to worry, we’re taking care of it no problem’. To say it once, ok..but once I said the location of the chip is right at the driver’s side front view, and I would’ve noticed it, that ‘we couldn’t tell for sure from the cameras, but we’re taking care of it..’ narrative should’ve ceased. Instead Paul repeated it at least 2-3 more times during my additional hour while the chip was being ‘repaired’. Stuff happens, and I understand that; but it happened while in Big Star Hyundai’s care. When Paul kept repeating that statement, it started to feel like an insinuation as though I could be lying but they were going to do me the favor or taking care of it anyway. It definitely added insult to injury. So to summarize, my first service experience at Big Star Hyundai resulted in damage to my windshield AND me feeling insulted by an employee of this service department. This is the 3rd survey I have completed as requested by Hyundai from various platforms. I have also left reviews on their website, Google, and Yelp. No one since then has reached out, apologized, explained, responded, NOTHING. Says a lot without saying anything at all. Hopefully other potential consumers/patrons will see it though and avoid Big Star Hyundai in Friendswood. More
Great salespeople, great management and great deals. I would recommend them to anyone looking for a new car I would recommend them to anyone looking for a new car More
My service was done quickly and efficiently. However they did not reset the oil counter or the service counter. However they did not reset the oil counter or the service counter. More