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Big Star Hyundai
Friendswood, TX
6,681 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 6,681 reviews
May 29, 2025
Left the bolts out of the cover plate for my oil when the changed it last. It drug the ground for a couple of days before I figured it out. They also did not replace one of the clips on my glove box after changed it last. It drug the ground for a couple of days before I figured it out. They also did not replace one of the clips on my glove box after they destroyed it leaving half of it on my seat. They changed every setting on my seat as well. I waited 2.5 hours for this special treatment and that is with an appointment. I have had other issues and have tried to complain, all to no avail. I only still go for oil changes because I have already paid for them. The service manager won't talk to you. He says he will call but ghosts you. I will probably not buy a Hyundai again because this is the only dealer close and I don't want to deal with them anymore. I've said it before, but you have been warned! Stay away!!!!!! More
by rooreece
Verified CustomerEmployees Worked With
May 26, 2025
Definitely recommend shopping at this dealer. Francisco ortega made sure we got the right vehicle we wanted and went the extra mile to get us out in a timely manner. Definitely coming back for my Francisco ortega made sure we got the right vehicle we wanted and went the extra mile to get us out in a timely manner. Definitely coming back for my next purchase. More
by Rosa ibarra
Employees Worked With
Francisco ortega
May 25, 2025
The staff greeted me promptly and was very helpful throughout my service. I don’t think a 15-word minimum sentence is necessary. throughout my service. I don’t think a 15-word minimum sentence is necessary. More
by W. Hill
Employees Worked With
May 24, 2025
Very good customer service Eric was a good salesman I don’t mind coming back to purchase another vehicle don’t mind coming back to purchase another vehicle More
by NELSONTIFFANY0823
May 23, 2025
We have got 2 cars from Big Star Hyundai. Nice facility, friendly & professional employees. The entire Sales & Finance Team works together... to get the best deal for the vehicle we want. Spe Nice facility, friendly & professional employees. The entire Sales & Finance Team works together... to get the best deal for the vehicle we want. Special thanks to Nick Ram & Jimmy Kirby for an outstanding experience. More
by gdalton43
May 23, 2025
The Dealership was clean and had a large variety of cars and SUVs and the people were really friendly. All though I have never experienced an unsettling experience with the finance department, the person th and SUVs and the people were really friendly. All though I have never experienced an unsettling experience with the finance department, the person that helped me was a real nice guy ,but I was told I would Not be able to receive the low interest rate I was given unless I presented my social security card!! Even though I had given my social number , That’s the first I have never been told that , never before at other dealerships, unfortunately I lost my card and now trying and hopefully receiving it before time expires in order to receive that rate.I was hoping my credit and financial status would be good enough apparently it’s not , More
by JRGarcia
May 22, 2025
The dealership was very clean and provided plenty of snacks for their guests. My only complaint is about the wait time. snacks for their guests. My only complaint is about the wait time. More
by tomiajack
Employees Worked With
May 22, 2025
Great service every time I take my car to Big Star. Great customer service from everyone I’ve encountered. Great customer service from everyone I’ve encountered. More
by Ash
Employees Worked With
May 21, 2025
It was a pleasure working with this dealership, from the girls working the front desk to the finance dept. I was very impressed on how attentive everyone is. Scott Kimbrough the GM takes great pride on maki girls working the front desk to the finance dept. I was very impressed on how attentive everyone is. Scott Kimbrough the GM takes great pride on making sure his customers are satisfied with their purchase. I can honestly say that he will listen to all of your concerns and explain the different packages they have to offer to protect your investment. Arin Robenson the salesperson was very kind and helpful throughout this whole process. Me and my wife are very happy with our new purchase and will recommend Big Star Hyundai to anyone that is looking to buy a new vehicle. More
by mike
