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Big Star Hyundai

Friendswood, TX

4.3
6,742 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas. Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area. Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason. At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help! We're Committed to Providing an Exceptional Customer Service Experience So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better. Visit Big Star Hyundai Serving Houston Drivers So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Contact Dealership

17990 Gulf Freeway

Friendswood, TX

77546

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Showing 6,742 reviews

August 23, 2025

I was very pleased the people there was very nice and respectful everyone there was making sure I was ok . And I want to thank Justin Patin he was so nice and worked with me and made you i felt comfortab More

by aariadeshai
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Opersteny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Patin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2025 -

Big Star Hyundai responded

Thank you! We're glad to hear you received great service, and we'll make sure to pass on your appreciation to Justin & Sean for their assistance.

August 13, 2025

Justin was great. He help us thru this process every step and was helpful and patient with us getting are paperwork to them. I would recommend going see him if your lo More

by douglaswoodson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Kirby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Patin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2025 -

Big Star Hyundai responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

August 12, 2025

Service writer flat out lied to me. I will be looking for another dealer to take my vehicle. More

by dadams398
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Davila
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Big Star Hyundai responded

Thank you for your business and  feedback. We're very sorry to hear that you had a negative experience and feel that a service writer was dishonest with you. We take these matters very seriously and would like to understand what happened. If you are willing to discuss this further, please contact me directly at kohly@bigstarhyundai.com. We would appreciate the opportunity to address your concerns and try to regain your trust. Kohl Young, Service Director

August 12, 2025

Everyone at Big Star Hyundai was polite and courteous and eager to help. I’m pleased with my purchase. More

by cindo1219
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arin Robeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Big Star Hyundai responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

August 11, 2025

Rose did a great job with my purchasing process. She was very helpful and professional. More

by kritty012
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rose Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Big Star Hyundai responded

Wow, thank you for the 5-star review! We're delighted to know we exceeded your expectations. Your positive feedback motivates us to continue providing the best possible service.

August 09, 2025

We had an excellent experience and were provided great service. We definitely recommend to friends and family. More

by JAYR.LUNA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Kirby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rose Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Micheal Southern
Aug 11, 2025 -

Big Star Hyundai responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

August 08, 2025

Everyone was very friendly and helpful, Steffy Hernandez was such a great help. She kept us informed as to what was going on with our car More

by Theresaalmendarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steffy Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Big Star Hyundai responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

August 05, 2025

Hi! I was alright with my service until I got the chip in my windshield, and Paul found it necessary to say again and again that ‘they were unable to tel More

by Trina
Recommend Dealer
No
Employees Worked With
Paul Davila
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2025 -

Big Star Hyundai responded

Thank you for your business and feedback regarding your recent service experience. We sincerely apologize for the frustration and inconvenience this situation has caused. We are very sorry that we missed your previous messages and have not responded to your surveys and reviews. This is not the level of service or communication we aim to provide, and we deeply regret the oversight. We are glad to hear that the windshield repair was completed, but we understand that the way the situation was handled was upsetting. We apologize that the advisor's comments made you feel as though your concerns were not being believed. While that would not possibly be our intention, nevertheless we left you our valued customer, with that impression. We are addressing this with our team to ensure our communication is more empathetic and professional in the future. We want to make sure your experience is fully resolved and would like to speak with you directly. We value your business and hope to restore your confidence in our dealership. Please contact me directly at kohly@bigstarhyundai.com. Kohl Young, Service Director.

August 04, 2025

Great salespeople, great management and great deals. I would recommend them to anyone looking for a new car More

by kdbrooks811
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arin Robeson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Big Star Hyundai responded

We're thrilled to hear you enjoyed your experience with us! Your 5-star rating means a lot to the Big Star Team. We look forward to serving you again soon.

August 03, 2025

My service was done quickly and efficiently. However they did not reset the oil counter or the service counter. More

by Sigma.slp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Big Star Hyundai responded

Thank you for your review. We apologize for any inconvenience. Customer feedback, such as yours, is essential to our ongoing efforts to evolve our service standards & performance for the highest possible customer satisfaction. Rest assured that your concern is being shared with the appropriate department as part of our commitment to continuous improvement.

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