Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Big Star Hyundai
Friendswood, TX
6,705 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Communication
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 6,705 reviews
July 12, 2025
We are very pleased with our new Palisade and the buying process was very easy. process was very easy. More
by KBGWOSDZ
Verified CustomerJuly 12, 2025
Our experience was great and we were processed in a very timely manner. We love our new car. timely manner. We love our new car. More
by KBGWOSDZ
July 11, 2025
“Beware: High-Mileage Demo Sold as New Without Warning” I purchased a 2025 Hyundai Santa Fe that was listed and documented as “new” with 3 miles. After signing, I found out the car actually had Warning” I purchased a 2025 Hyundai Santa Fe that was listed and documented as “new” with 3 miles. After signing, I found out the car actually had nearly 5,000 miles. When I questioned it, the salesperson admitted they “always put 3 miles” on the form and claimed it was part of the discount — but none of that was disclosed ahead of time. I gave both the dealership and Hyundai corporate a chance to respond. They ignored me. I’ve since filed formal complaints with the Texas Attorney General, Federal Trade Commission, and the Better Business Bureau. I’m still waiting on a fair resolution — whether that’s a refund, replacement, or proper compensation for the misleading sale. More
by AnonymousTXBuyer
July 10, 2025
I had a great experience with Rose. The dealership itself was nice and clean. I would have appreciated more privacy though. There were customers sitting close by who could possible see The dealership itself was nice and clean. I would have appreciated more privacy though. There were customers sitting close by who could possible see the computer screens and hear private information. Also, the receptionist is the first person a customer comes in contact with and sets the initial tone for their experience...not impressed. More
by hollygodeaux
July 07, 2025
Juan is a top notch Customer Service Specialist! I want to work with him in all my future visits! He even put my new registration sticker on the windshield! Now that’s customer service. Thank yo I want to work with him in all my future visits! He even put my new registration sticker on the windshield! Now that’s customer service. Thank you Juan. More
by jrinze
Employees Worked With
July 05, 2025
Great service. The videos are helpful. Will be back. Thankful you provided Lyft from my work. The videos are helpful. Will be back. Thankful you provided Lyft from my work. More
by ACOXLBSW
Employees Worked With
July 01, 2025
From the sales staff to the service department they are the best. Nick my service advisor was professional and super helpful. the best. Nick my service advisor was professional and super helpful. More
by jegandara55
Employees Worked With
June 30, 2025
Alan and Justin had the car ready and prepared for the test drive, and helped ensure the slaes process was efficient. Would recommend them again. test drive, and helped ensure the slaes process was efficient. Would recommend them again. More
by acn
June 30, 2025
Great customer service and easy to deal with. Always answered all of my questions and responded quickly when needing an update. Always answered all of my questions and responded quickly when needing an update. More
by Adriayala0418
Employees Worked With
