Big Star Hyundai
Friendswood, TX
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It was straightforward. The car was dropped off. Checked out the same day. I was updated the next day that the part has been ordered. The day after the part was installed an The car was dropped off. Checked out the same day. I was updated the next day that the part has been ordered. The day after the part was installed and car handed back. Easy. More
Was very pleased with the service and the buying of my NEW SUV KONA. AM VEY HAPPY AND YES I WILL SEND FRIENDS. AGAIN GREAT SERVICE AND FRIENDLESS CAN NOT COMPLAIN. TO ARNOLD PEREZ GOR THE GREAT JOB DONE NEW SUV KONA. AM VEY HAPPY AND YES I WILL SEND FRIENDS. AGAIN GREAT SERVICE AND FRIENDLESS CAN NOT COMPLAIN. TO ARNOLD PEREZ GOR THE GREAT JOB DONE. WITHOUT HIM I WOULD NOT HAD GOTTEN THIS NEW VEHICLE. FIRST TIME IN 76 YEARS IN A BRAND NEW VEHICLE. THANKS AND AGAIN YES I RECOMMEND THIS DEALERSHIP. GLORIA RATCLIFF More
The work which was done on my car was done under warranty, so I have had bad experience before with others dealers regarding work done under warranty on my cars. So I was expecting a delay. But inst warranty, so I have had bad experience before with others dealers regarding work done under warranty on my cars. So I was expecting a delay. But instead, it was done on the same day within 6 hours. Juan my advisor has always treated me and my family with respect and professionalism, and this is why I bring my cars for service to Big Star Hyundai. On top all that, I have bought 3 cars here on the last 14 years. More
They never give out loaner vehicles for factory warranty issues. I have tried to turn my Tucson in multiple times for electrical issues and they never fixed anything. They also sold me a car as new and I fo issues. I have tried to turn my Tucson in multiple times for electrical issues and they never fixed anything. They also sold me a car as new and I found out it was pre owned. This is the worst experience I have ever had. I called corporate and they were also no help. Do not buy a Hyundai. More
Juan was very helpful, attentive, and respectful. He took my concerns seriously and gave a well explained answer to what was going on. He took my concerns seriously and gave a well explained answer to what was going on. More
Honestly Eric went above and beyond to help accommodate not just what I wanted but what was in my budget. If we couldn’t make this work we can do this or that he definitely made a way and ultimately he acc not just what I wanted but what was in my budget. If we couldn’t make this work we can do this or that he definitely made a way and ultimately he accomplished just what I wanted. Truly thankful! More




