Big Star Hyundai

My service was done quickly and efficiently. However they did not reset the oil counter or the service counter. However they did not reset the oil counter or the service counter. More

Bought a vehicle in 2020, received the same quality service this time also. Thanks a lot. Looking forward to doing business in the future. service this time also. Thanks a lot. Looking forward to doing business in the future. More

I went in for a used, no warranty vehicle. First off there is the “Mandatory Charges” of what they claim they put into the vehicle. But if you mention that charging mandatory fees on top of th First off there is the “Mandatory Charges” of what they claim they put into the vehicle. But if you mention that charging mandatory fees on top of the sale price is called bait and switch, it’s no longer mandatory... Per the Carfax they gave me which shows what they put on the vehicle, an inspection, air filter, oil change, a pad slap, reverse bulb, and cabin filter costs $1200, it does not. It also says it was washed and detailed, but they missed detailing the roof, but that’s above eye level, so they must assume people don’t look there. Next there is the “standard” $3000 for the $10 GPS Tracker that they have already installed for you! Knock that off. Then comes the personal related items. The vehicle has a spare on it, they located a proper wheel for it, but.. Come to find out, it’s was a knockoff, which didn’t fit the factory lug nuts. No bother, they threw on some non-standard, used, spline lug nuts without providing the lug key. Then I had to ask for the spare back! And in that time frame, the spare, which had a tire, no longer had a tire.. The knock off wheel didn’t have a center cap which they said they we getting for me, but after two weeks, nothing.. texts to the sale guys Francisco that used to be responsive, no response. Texts that came from the front desk asking if I needed anything, were going to check on it… but silence. So, in the end, I still need to go find a proper wheel and lugs, had to get a tire for the spare, and lots of random things that are small but add up during a flip. So yeah.. stay away unless it’s a certified used, otherwise it’s a thousand little cuts to nickel and dime every part of the process. I should have walked away the first time they mentioned the mandatory charges. More

Got charged for the wrong thing went to get a alignment and they did the alignment b4 they told me my tie rod was bent they should’ve told me first now I gotta spend so much and they did the alignment b4 they told me my tie rod was bent they should’ve told me first now I gotta spend so much More

Nick and Tim did a great job, very professional and very knowledgeable about about the Palisade,explaining all the features and ways to get the most out of new vehicle. Thank you for very much. knowledgeable about about the Palisade,explaining all the features and ways to get the most out of new vehicle. Thank you for very much. More

It was really nice the people were nice and understanding they really try to work with you and understand your position to help you get a car they really try to work with you and understand your position to help you get a car More

The sales & finance team were wonderful. Everything was handled very well and seamlessly. Highly recommend. Everything was handled very well and seamlessly. Highly recommend. More

Close by. Willing to make a deal once all of the facts have been confirmed and agreed upon. Willing to make a deal once all of the facts have been confirmed and agreed upon. More

The staff was welcoming upon arrival. I had an appointment time with Bret and he had the vehicle ready for me. The dealership was clean and inviting. Very smooth transaction. I had an appointment time with Bret and he had the vehicle ready for me. The dealership was clean and inviting. Very smooth transaction. More

Well I presented to you folks a 60 month deal you had to beat. And you folks still did numbers at 72 months. Had taken plates from my car and also deactivated blue link on my car without being able to purch beat. And you folks still did numbers at 72 months. Had taken plates from my car and also deactivated blue link on my car without being able to purchase your car. Was upset you folks had the offer in your hands and knew you had to beat that: so no I didn’t buy from you guys: More