Big Star Hyundai

Excellent people on board. Adrian as usual does an awesome job of communicating everything as well. Engine replacement and no loaners or rentals available was an extra step we Adrian as usual does an awesome job of communicating everything as well. Engine replacement and no loaners or rentals available was an extra step we had to deal with. Other than that all good so far. Sent back in after 2 days with battery drained. Replaced battery prior to doing a diagnostic for a potential battery draining issue as well. More

Brett my salesman was very friendly and helpful, He was knowledgeable about the car and professional in his method of sales. After choosing my vehicle, I proceeded to Finance where Jimmy handled the proces knowledgeable about the car and professional in his method of sales. After choosing my vehicle, I proceeded to Finance where Jimmy handled the process of completing the necessary documents. Throughout the entire process Christian, the General Manager was very attentive and easy to work with. I felt valued as a customer and enjoyed the friendly atmosphere. More

Upon entering the dealership, I was met by Brett Muller who patiently showed me the Tucsons in inventory. He was knowledgeable and professional. After choosing my vehicle I met with Jimmy Kirby in Finance. who patiently showed me the Tucsons in inventory. He was knowledgeable and professional. After choosing my vehicle I met with Jimmy Kirby in Finance. We completed the documents required in a timely manner. He was thorough and kind throughout the process. Throughout the entire transaction Christian Karamitsos oversaw the transaction to be sure my needs were met and questions answered. More

The sales people are nice and the finance manager is helpful. The only problem I have is they have a lot of click bate to get you in, then comes the bate and switch. Whatever number you planned on spe helpful. The only problem I have is they have a lot of click bate to get you in, then comes the bate and switch. Whatever number you planned on spending, add about another 150. I'm not mad at them, all dealerships do the same thing. Just be ready. More

The atmosphere at Big Star is amazing. The people here are friendly and professional. My sales person, Rose Rodriguez is outstanding! The people here are friendly and professional. My sales person, Rose Rodriguez is outstanding! More

Tim was amazing ! Showed us several different versions of the vehicle not pushy at all! Showed us several different versions of the vehicle not pushy at all! More

I'm from upstate New York and was in Texas for almost four months for work. I'm so glad that I came to Big star hyundai and took the time to drive to Friendswood Texas to look and then purchase a new veh four months for work. I'm so glad that I came to Big star hyundai and took the time to drive to Friendswood Texas to look and then purchase a new vehicle well worth the drive. I don't remember the young salesman's name. Just his last name Ram. The younger brother of the two Ram brothers that work there. This young man was great. Not pushy. Very helpful. I had a company rental at the time and after the purchase he set up a few things on my car. My phone and other GPS stuff. He also took me to enterprise to return my rental. This dealership made buying a vehicle out of state so easy. The sales manager was great. Very nice Man. The sales manager made me very happy with this purchase and dealing with Big star. This was my best vehicle buying experience every thanks to the people at this dealership. Yes I love my new vehicle and the deal I made but extremely happy with the sales manager especially at this dealership. I just want to truly thank the sales manager. Even back in New York I'll never forget how good this dealership was with me. Thank you so much for your professionalism and friendly service. Very easy and timely deal. I can't express enough how happy I am with big star. Thanks again. More

Bryan was very knowledgeable and answered all of my questions in a polite and professional manner. He even stayed after closing to make sure I got back into my vehicle after it was serviced. Thank you, questions in a polite and professional manner. He even stayed after closing to make sure I got back into my vehicle after it was serviced. Thank you, Bryan! More

I'm from upstate New York and have been in texas or about 4 months for work. I'm glad I took the time to drive to this dealership. Best buying experience I've ever had. The salesman and the sales manager wa 4 months for work. I'm glad I took the time to drive to this dealership. Best buying experience I've ever had. The salesman and the sales manager was great to work with. Very happy with my new vehicle and glad that I came to this dealership. More

No customer service no communication and they lie do not trust him Horrible customer service trust him Horrible customer service More