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Big Star Hyundai
Friendswood, TX
6,854 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Service Communication
Workmanship
Service Time
Purchase Time
Finance Experience
Trade-in Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 6,854 reviews
Verified Customer
December 28, 2025
I arrived at the dealership roughly 10 minutes after my appointment time. I was told that it would be 2.5 to 3 hours. It ended up being 2. I was told that if they didn't have the filter it could take 2 hou appointment time. I was told that it would be 2.5 to 3 hours. It ended up being 2. I was told that if they didn't have the filter it could take 2 hours to get it. I asked why if they knew about the appointment for about a week. I was told that they can't order the oil filter until I get there, which didn't make much sense to me. More
by Gerush7
December 27, 2025
I WOULD RECOMMEND THIS DEALERSHIP, BUT ONLY WORKING WITH CERTAIN INDIVIDUALS. SEVERAL OF THE EMPLOYEES WERE TERRIBLE. AFTER APPRAISING MY TRADE IN, I HAD TO ASK 5 TIMES, REPEAT, 5 TIMES, TO RETURN MY KEYS CERTAIN INDIVIDUALS. SEVERAL OF THE EMPLOYEES WERE TERRIBLE. AFTER APPRAISING MY TRADE IN, I HAD TO ASK 5 TIMES, REPEAT, 5 TIMES, TO RETURN MY KEYS, SO I COULD LEAVE. THAT WAS MY FIRST VISIT. THEY CALLED ME SEVERAL TIMES AFTER THAT AND I ENDED UP WORKING WITH NICK, WHO WAS GREAT. SO MUCH MORE TO SAY REGARDING MY INITIAL VISIT, BUT FRANKLY I DON'T HAVE THE TIME OR THE ENERGY TO EXPLAIN IT AGAIN. NEEDLESS TO SAY, IT WAS AN ABSOLUTELY HORRIBLE EXPERIENCE. More
by ple925
December 26, 2025
Great service and great customer service. Will come back for repairs and maintenance. Love the atmosphere Will come back for repairs and maintenance. Love the atmosphere More
by SANDRAT0707
Employees Worked With
December 26, 2025
When I arrived at Big Star, a representative greeted me. I told him I was there for an oil change, gave him my keys, and then he pointed me to the Service Advisors. Kasey was busy working on something but I told him I was there for an oil change, gave him my keys, and then he pointed me to the Service Advisors. Kasey was busy working on something but stopped to acknowledge and assist me. I discussed the reason for my visit with him. He told me they’re a little behind, and it would be about two to three hours before the service is complete. So, I chose to use the shuttle service instead of waiting in the lobby. He scheduled me an appointment, and an Uber driver arrived about 5 minutes after and took me to my drop off location. When my oil change was about completed, they sent me a service video with what was being done on my vehicle and their recommendations. Then I received a call from Kasey, he went over the recommended services, and I opted not to do any of them at this time. Then he asked me if I would need a ride back to the dealership. I told him yes. So, he scheduled an appointment for an Uber driver to pick me up. The Uber driver picked me up and took me to the dealership. When I got to the dealership, I talked to Kasey about the Advantage oil change plan and chose to wait until the next oil change to purchase it. Then I signed the paperwork for the completed service, Kasey handed me my keys, and I walked to my vehicle and left. Pros: good customer service, appreciate the shuttle service, and the service video of my vehicle with what was being done to it and the recommendations. Cons: It took about 2 and a half hours for them to complete the oil change, and the cost of the service for some of the services isn't reasonable. For example, I was told it's $101.49 for a cabin filter. It's not hard to change a cabin filter. It takes about 5 minutes, and the filters are low in cost. I went and purchased one for $13.29 and replaced the old one with a new one, so I saved $88.20! The cost for the service of the cabin filter is way too high! Initially, I gave them a 5-star rating, thinking of the customer service, but now that I think about everything, I would change it to a 3 because of the length of time it took to service my vehicle and the unreasonable cost for some of their services. More
by Joyful
Employees Worked With
Kasey
December 24, 2025
Amazing people make car buying experience easy love being a return customer that’s why we keep going back service department is also amazing a return customer that’s why we keep going back service department is also amazing More
by ROBERTRUSSELL1010
December 22, 2025
Always good service. Great vehicle. Could not be happy with your dealership. Makes the wait OK. Great vehicle. Could not be happy with your dealership. Makes the wait OK. More
by CJBURNIGHT
Employees Worked With
December 20, 2025
This dealership is stellar, while its incredibly far I was referred by somebody else, but the entire staff is amazing and welcoming, Amanda is a very personable person and I’ll be back for my next car and was referred by somebody else, but the entire staff is amazing and welcoming, Amanda is a very personable person and I’ll be back for my next car and my next and the next and referring everyone to big star Hyundai! More
by marquel.b
