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Big Star Hyundai
Friendswood, TX
6,774 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 6,774 reviews
November 03, 2025
Worked with Nate and Eli on a deal over the phone. Drove 4.5 hours to make the purchase and they had the vehicle ready for me when I got there. Vehicle was exactly as advertised. So far everything has Drove 4.5 hours to make the purchase and they had the vehicle ready for me when I got there. Vehicle was exactly as advertised. So far everything has been great with the vehicle. More
by jaden4
Verified Customer
October 31, 2025
very bad service department. They made mistake with me and they do not want to admit it. I recommend them for oil change only (no more than oil change); their mistake with me cos They made mistake with me and they do not want to admit it. I recommend them for oil change only (no more than oil change); their mistake with me cost me more than one thousand dollars. More
by ALMUBAID
Employees Worked With
October 31, 2025
Good communication, not pushy He was very nice and kept me informed about what was needed and showed me the diagnostics me informed about what was needed and showed me the diagnostics More
by Cglamma63
October 29, 2025
Every time I have had service performed at the dealership, I am confident that the dealership cares about my customer experience. They are invested in me being a happy customer, and are always eag dealership, I am confident that the dealership cares about my customer experience. They are invested in me being a happy customer, and are always eager to see me leave it satisfied. Bryan is a very knowledgeable and patient service advisor. More
by JENSKI333
October 28, 2025
A/C vent service was not done correctly. Car was supposedly done, I paid bill; started car and A/C did Not work. Car was taken back to tech and supposedly fixed as A/C was working. Went a sh Car was supposedly done, I paid bill; started car and A/C did Not work. Car was taken back to tech and supposedly fixed as A/C was working. Went a short distance to a Wal-Mart and got 4 items and ate burger in the in-store McD's-maybe 45 minutes there. Returned to car, started car and the A/C Again did Not work. Returned to dealership. Steffy took car back again to techs. After about 15 minutes, I was advised the dealership was replacing the blower at their cost. Never really knew what happened as to why the A/C didn't work when it worked great when I arrived for the service. More
by LGORDON10
Employees Worked With
Stuffy was my service rep and she was Great. Issue was with tech who did A/C vent service that was not done correctly.
October 28, 2025
In August, I purchased a 2025 Santa Cruz from Carvana with 11,000 Miles on it. When it got close to 12,000 miles, I called Big Star to see if it was due for scheduled maintenance. The scheduler said ye with 11,000 Miles on it. When it got close to 12,000 miles, I called Big Star to see if it was due for scheduled maintenance. The scheduler said yes, and you are covered for a free oil change and tire rotation. I dropped my car off, and when I picked it up, they told me it was not covered and I would have to pay, or my car would not be released to me. The woman who spoke to me was insistent that I would have to pay, even though their employees had said it was 100% covered. She said to me, "Why would you think you get a free oil change on a used car?" I said, "Because your scheduler said I was covered for a free oil change." Your in-person service check also offered me a free car wash. As if I were lying, she said, "You know we can check the call center and verify the conversation... I said, Please do so! They finally handed me my keys and told me I could go without paying. The condescending service assistant was Mehma Baig. In my opinion, it is a very poor business practice to wait until service has been completed and the customer is there to pick up the vehicle to try and change the cost of the service. Service manager on duty yesterday, Cole Young... 10/27/2025. SHAME ON YOU for allowing it to happen. They came to you several times explaining the situation, and you continued to try to make me pay! More
by carhook57
Employees Worked With
Mehma Baig, Cole Young
October 25, 2025
Not satisfied and not going to this dealership anymore . My palisade is 2025 and if any part which is even not my mistake they don’t claim under warranty . I already sent this case to my attorney and mailed My palisade is 2025 and if any part which is even not my mistake they don’t claim under warranty . I already sent this case to my attorney and mailed to Hyundai USA as well . It happens 3rd time and dealership is not concerned with anything . More
by Muhammad
Employees Worked With
