Big Star Hyundai
Friendswood, TX
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GOING INTO THE DEALER WE WENT LOOKING; AND RAFAEL MENDOZA COME OUT TO SHOW US AROUND. WITHIN 15 MINUTES WE WENT ON A TEST DRIVE. LOVED THE SANTA FE SO MUCH THAT NIGHT WE CAME HOME IN OUR NEW VEHICLE. GRE COME OUT TO SHOW US AROUND. WITHIN 15 MINUTES WE WENT ON A TEST DRIVE. LOVED THE SANTA FE SO MUCH THAT NIGHT WE CAME HOME IN OUR NEW VEHICLE. GREAT DEAL AND THE PRICE WE WERE ASKING FOR! More
Sales/finance was extremely courteous, professional, helpful, answered all my questions, and gave me as much of their time as I needed. My only complaint so far ... the dealership posted some of the helpful, answered all my questions, and gave me as much of their time as I needed. My only complaint so far ... the dealership posted some of the best prices on-line, but after running numbers with the salesman found out that they automatically add a ~3 yr interior/exterior cosmetic warranty package that ran around $2300. For moral/legal purposes they should have to post this information along with their prices. I did make the purchase, with the additional bumper-to-bumper warranty, spending ~$6k more than expected. I left with the car, but without paperwork which makes me uncomfortable. With luck, hopefully any issues with the car will be taken care of while under warranty. More
THESE GUYS ARE THE GREATEST. I WILL RETURN FOR MY NEXT PURCHASE. THEY WILL GO OUT OF THERE WAY TO MAKE YOU HAPPY !!! CHRISTIAN MADE SURE MY WIFE AND I WERE COMFORTABLE BY OFFERING US BEVERAGES AND SNACKS. PURCHASE. THEY WILL GO OUT OF THERE WAY TO MAKE YOU HAPPY !!! CHRISTIAN MADE SURE MY WIFE AND I WERE COMFORTABLE BY OFFERING US BEVERAGES AND SNACKS. HE EXPLAINED EVERY STEP OF THE PROCESS CHRISTIAN WAS VERY MULTI-TASKED HE WAS GETTING MY VEHICLE READY WHILE DOING PAPER WORK !!! AMAZING !!! AND A FIRST FOR ME !!! NO MATTER WHAT EMPLOYEE WAS IN THE HALL OR AROUND YOU THEY GREETED YOU WITH A SMILE AND MADE SURE THAT YOU WERE HAPPY AT THE DEALERSHIP. ANSWERED ANY AND ALLMY QUESTIONS. THE DEALERSHIP WAS VERY CLEAN AND TIDY. More
Israel was very helpful in finding the right vehicle for me. I didn't have any intention on purchasing the veloster that evening, but did so cause I didn't feel pressured, how you often times can feel when me. I didn't have any intention on purchasing the veloster that evening, but did so cause I didn't feel pressured, how you often times can feel when looking. after purchasing the vehicle I received a call from Israel asking about how I liked the car, which I thought was very nice. I would recommend that if you're looking for a vehicle don't hesitate to visit Ron Carter and ask for Israel to help. More
Great customer service. Everyone was very friendly. They will work with you to meet your needs and help you get the car you need. Make sure to have them explain the rebates on the e price listed. Some stuff will work with you to meet your needs and help you get the car you need. Make sure to have them explain the rebates on the e price listed. Some stuff may not apply. Overall would recommend it! More
I have been to many other car dealerships to buy a car. I often left frazzled and upset. This was one dealership that I did not get that vibe from and I ended up buying my first new car! often left frazzled and upset. This was one dealership that I did not get that vibe from and I ended up buying my first new car! More
We recently visited Ron Carter Hyundai in Clear Lake to look at cars for our daughter. I chose Ron Carter because of research I had done on the internet. The minute we drove onto the lot, Kilan Anderson gr look at cars for our daughter. I chose Ron Carter because of research I had done on the internet. The minute we drove onto the lot, Kilan Anderson greeted us and made us feel welcome. He was able to answer all the questions we had about the hyundai elantra and took us out for a test drive right away. We had been looking at this car for quite some time and thinking about purchasing one. Kilan made us feel like we were totally making the right decision and made everything easy and fun for us. I would definitely recommend the dealership and Kilan Anderson to anyone that is looking to purchase a new vehicle. More
I went online and researched the prices for the Hyundai Sonata and looked at the different dealer’s web pages to see what was being advertised for the end of the quarter in June. Ron Carter Hyundai had th Sonata and looked at the different dealer’s web pages to see what was being advertised for the end of the quarter in June. Ron Carter Hyundai had the best prices of any of the other dealerships in the surrounding area. I stopped by during the week for about 15 minutes and was met by Stephen Payne who is one of the sales representatives. Steve knew the Sonata inside and out as well as the competition. I told Steve I would be back that weekend with my car title and see if we could make a deal. When I arrived Saturday, Steve remembered me and my name. Steve is a great sales person and he worked hard to get my business. I also worked with the Sales Manager and was very impressed with him and his attitude to see this deal through to the end to my satisfaction. Steve was there to work with me and my wife to get the best deal possible. I did buy the Sonata and I am very glad I did buy from Ron Carter. There were a lot of little things that Steve did to make me feel welcome and that my business and my time were important. I had a great experience with no pressure, thanks Steve. More
Armando was so friendly! He had great customer service, he knew details and always was on top of things. I would highly recommend him as the sales man! Awesome experience. he knew details and always was on top of things. I would highly recommend him as the sales man! Awesome experience. More
I went to Ron Carter Hyundai looking for a new car. Within 5 minutes of getting there I was greeted by Armando who was very friendly and helpful. He showed me my options and let me test drive a couple Within 5 minutes of getting there I was greeted by Armando who was very friendly and helpful. He showed me my options and let me test drive a couple of the cars, one of which I ended up buying! Overall it was a pleasant experience and if I ever need another Hyundai i'll be headed back! More




