Big Star Hyundai

Worst car buying experience. They lie and mislead you to lure you to their sales floor. They do not have integrity and undoubtedly live up to the scum car sales professional stereotype. I have indisputable lure you to their sales floor. They do not have integrity and undoubtedly live up to the scum car sales professional stereotype. I have indisputable e-mails where they specifically said one thing, but disregarded it completely when I physically went to the dealership. Absolutely ridiculous. Don't waste your time or gas driving to this corrupt dealership, and the unscrupulous car sales professionals who work there. I am willingly to pay more elsewhere just so I will not have to deal with them. More

This was the second car I bought from the dealership in less than a month. Anthony Merchant was the sale person who worked with me on both deals. I am satisfied with the way Anthony took the time and effo less than a month. Anthony Merchant was the sale person who worked with me on both deals. I am satisfied with the way Anthony took the time and effort to help and answer the questions I had to ask. Nice dealership, nice cars and nice people who will work with you. If you are tired and tried other places try this dealership they will find a special car just for you. More

I flew in from San Antonio interested in buying the Hyundai Genesis Coupe. Upon my arrival into Houston, I found out that the person I had been corresponding with had to leave on an emergency and I was Hyundai Genesis Coupe. Upon my arrival into Houston, I found out that the person I had been corresponding with had to leave on an emergency and I was transferred to another salesman. That salesman was Christian Karamitsos. Now, I was kind of hesistant because I had already discussed in detail with the previous salesman my vehicle purchase. When I met Christian, he made me feel at ease and was a joy to work with. He answered all my questions, demonstrated functions of the vehicle and got me the price that I was working on with the previous salesman. Christian even called the next day to check to make sure I made it home alright and continues to keep in contact to see if there are any issues he can help with. I am glad I went to Ron Carter's for my vehicle. Christian is the consumate professional and I would "DEFINITELY" recommend anyone who is buying a car from Ron Carter to seek out Christian. He truly symbolizes what customer service is all about. Wayne Herrington San Antonio TX More

My experiences overall was GREAT! James Teng was AMAZING he was really helpful with me; he answer every question I had and was really COURTEOUS . i recommend everybody the wants to buy a car to go to Hyunda he was really helpful with me; he answer every question I had and was really COURTEOUS . i recommend everybody the wants to buy a car to go to Hyundai Ron Carter and ask for James Teng and very sure you will leave with a new car and no only that u will leave in a great mood!!! More

My car buying experience was made easy thanks to my salesman Anthony Merchant. Anthony went above and beyond in answering all my questions and concerns. He did not make me feel pressured in any way a salesman Anthony Merchant. Anthony went above and beyond in answering all my questions and concerns. He did not make me feel pressured in any way and as a matter of fact, made me feel as if i was the most important person in the dealership. First class customer service! So much so, I ended up purchasing a second vehicle the same day! More

I had a great exprience. This was the best car buying experience that I have ever had. Everyone was very professional, friendly, and down to earth. I love my new Elantra!!! experience that I have ever had. Everyone was very professional, friendly, and down to earth. I love my new Elantra!!! More

Armando and Israel were extremely helpful. They were patient as we test drove several cars, did their best to find the exact car I wanted with all of the features, and willing to negotiate until we were patient as we test drove several cars, did their best to find the exact car I wanted with all of the features, and willing to negotiate until we were happy with the price. Even after the deal was finalized, they made sure to call and check up with us about the vehicle. I would definitely recommend Ron Carter & both Armando and Israel! More

After some issues that have been worked out to our satisfaction I would highly recommend Ron Carter Cadillac. Our salesman called us about a beautiful Cadillac Srx that just came in on a trade. He ha satisfaction I would highly recommend Ron Carter Cadillac. Our salesman called us about a beautiful Cadillac Srx that just came in on a trade. He had been keeping a eye out for the color and options we were hoping for. We did appreciate his eagle eye in helping us find a car we both loved. Very clean and accommodating Dealership. We were there on the weekend and they had a talented lady applying face makeup and making balloon animals and hats for all the kids. She was very sweet and made us balloon toys for our Grandkids. Very creative way to entertain the kids while prospective buyers find their dream car. Everyone was very friendly even though the dealership was quite busy. We were able to complete the deal and drive our beautiful car home right away. We are so happy to have found a car that we both found love. Thanks More

I came in on 07 escalade and was helped by mr. James. He was very helpful, he answered every question I had for him. He made my wife very happy, thank you mr. James. was very helpful, he answered every question I had for him. He made my wife very happy, thank you mr. James. More

After seeing the e-price on the internet, myself and my son decided to buy a Veloster @ $16,200. As we were about to test drive the car, I asked about the price. Christian said that rebates are involved to son decided to buy a Veloster @ $16,200. As we were about to test drive the car, I asked about the price. Christian said that rebates are involved to get to the e-price. Looking at the website again, I do not see something like "price after all possible rebates". So We go to his office. I mention to him the e-price. we are here for the e-price. He goes off and come back in about 5 minutes or so. he says "I told my manage that you guys are here for the e-price. He approved it". So we were happy with that. Then he asks if we have a car to trade in. I say yes but I do not have it with me. So we made an appointment for the next day. When we got there the next day to deal with him about the car (left work early), he hand us to somebody else to show us the car and what have you. Then he disappear. 30 to 45 minutes later, the guy we are dealing with start talking about the price. i mention to him that we got approved for the e-price and that he can ask Christian. He goes and comeback with "you to qualify for the rebates" It turned out that Christian "the scam artist" was just pulling my leg to come back so he can haggle. It did not matter to him how much time and gas I waist coming from Sugar Land. I am complaining to the Better Business Bureau about how the dealership is presenting the price. More