Big Star Hyundai

My husband and I came in today hoping to purchase a used or new SUV. The salesperson that I had been dealing with via the internet was busy so another gentlemen helped us. He was very nice, but that only or new SUV. The salesperson that I had been dealing with via the internet was busy so another gentlemen helped us. He was very nice, but that only got us so far. The eprice quoted on the website was evidently a joke. I had been sent a flyer offering a certain price to purchase my car. When it came down to the bottom line, the price offered for my car as a trade was no where in the ballpark of what I was originally offered. The dealership had loud music, an Easter Egg hunt for the kids with face painting, and free BBQ. My suggestion, do away with all the gimmicks and offer a TRUE, not deceptive, positive experience to customers and you will have repeat business. More

After talking to the GM of sales ,they agreed to install the missing parts on March 29th 2013 @ 1:30 pm.I reached the dealer around 1:40 because of heavy traffic,Mr Patric in service greeted me and promise the missing parts on March 29th 2013 @ 1:30 pm.I reached the dealer around 1:40 because of heavy traffic,Mr Patric in service greeted me and promised me everything would be taken care of including carwash in one and an half hour,I said go ahead and please return me the car by 3:45 pm,cause han an appointment @ 4:15 pm.He said no problem.After a long wait, by 4:00 pm I was given back my car,believe me it was neither complete nor washed.I asked Mr Patric why it is still dirty and where is the Pinstripe.He said oh! the person who does the pinstripe is not present.The thing is this pinstripe had to be there, when I was given the delivery of car.I can't go back and forth to their showroom again and again,cause their showroom is 45 minutes from where I live.So I will say work done,but not completely and not to the satisfactory level. More

we were intrested in a used 2011 hyundai accent. christian was helpful in telling my husband about the car. the car also had some minor corrections that needed taken care of, christian took care of christian was helpful in telling my husband about the car. the car also had some minor corrections that needed taken care of, christian took care of them,he also made us feel comfortable. all the employees were friendly. we will be back to ron carter clear lake. More

We received excellent service! We are very satisfied with our new car. Clarence was very patient with us. He did an excellent job of getting us exactly what we wanted! with our new car. Clarence was very patient with us. He did an excellent job of getting us exactly what we wanted! More

I appreciated the friendliness and professionalism of Christian, our sales person. I thank him and all that made my car buying experience quite enjoyable. He did not try to persuade me to purchase anythi Christian, our sales person. I thank him and all that made my car buying experience quite enjoyable. He did not try to persuade me to purchase anything that I didn't want. He listened to what i wanted, and made it happen. Ron Carter Hyundai rocks! I will surely refer people to this dealership. One happy customer, Latasha Watson More

This was our first time purchasing a brand new car. Israel and Ron Carter made us welcome and stayed within our budget. We loved our experience and our 2013 Sonata! Israel and Ron Carter made us welcome and stayed within our budget. We loved our experience and our 2013 Sonata! More

I just bought a new car elantra and it was so easy to deal with James. He really make car buying experience exciting :) Thank you ! deal with James. He really make car buying experience exciting :) Thank you ! More

Kilan is great sales person. From the moment I pulled up he welcomed me to the dealership. Answered every question I had. Great experience. Will be back again. Frank is an original finance guy. Great pe he welcomed me to the dealership. Answered every question I had. Great experience. Will be back again. Frank is an original finance guy. Great person to carry a conversation with and get the work done. Made the process seem quicker than it was. More

Christian was excellent, gave us 110% af him and his time. I will defenitely return to do business specifically with Christian in the future and will send send family and friends his way. He has an exc time. I will defenitely return to do business specifically with Christian in the future and will send send family and friends his way. He has an excellent customer service, great attitude and is very friendly. We had an unforgettable experience at Ron Carter Hyundai having Christian as our Sales person. Thank you Christian and see you soon! ~Maria Ramirez~ More