Back

Big Star Hyundai

Friendswood, TX

4.2
6,892 Reviews

17990 Gulf Freeway

Friendswood, TX

77546

Directions

By Type

Showing 6,892 reviews

February 03, 2013

Not having purchased a vehicle in 10 years, Johnny Gomez was patient with me working through the process. The showroom was welcoming and I was greeted several times. I have enjoyed the vehicle that I purc More

by CharlesWilson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
zzJohnny zzGomez
Feb 08, 2013 -

Big Star Hyundai responded

Thank you for your feedback and purchase, we really appreciate it!

February 03, 2013

From the first minute to the last, all the staff was very kind and professional. Excellent service! Love my car! Best time I've had buying a car. I'll head back over there when I need car assistance again More

by othollyb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Gomez, Tony Gomez, Scott Kimburough, zzJohnny zzGomez
Feb 08, 2013 -

Big Star Hyundai responded

Thank you for your feedback and purchase, we really appreciate it!

February 03, 2013

Kilan was very friendly and informative. He was not one of those "pushy" ones that makes you want to run. General Manager Anthony Hewitt is running a great dealership. More

by glenfabian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
glen fabian, zzKilan zzAnderson
Feb 08, 2013 -

Big Star Hyundai responded

Thank you for your feedback and purchase, we really appreciate it!

February 02, 2013

I found this used car Lexus ES 350, year 2012 (12694 miles) on the website: www.cars.com. Mr. Jerry Muma, a very friendly salesperson working with Ron Carter Hyundai, showed me the car and guided me thr More

by Frank W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 08, 2013 -

Big Star Hyundai responded

Thank you for your feedback and purchase, we really appreciate it!

February 02, 2013

Ralph Mendoza was very knowledgable and professional. One of the best, if not the best, car buying experiences I've ever had. The negotiation process was quick, courteous, and I believe satisfactory for ever More

by CGalle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
zzRalph zzMendoza
Feb 08, 2013 -

Big Star Hyundai responded

Thank you for your feedback and purchase, we really appreciate it!

February 02, 2013

I needed a new car and after having trouble with other dealerships I decided to go to Ron Carter Hyundai after talking with Christian Karamitsos on the phone. He was very friendly and answered all of the More

by D_Lloyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
zzChristian zzKaramitsos
Feb 08, 2013 -

Big Star Hyundai responded

Thank you for your feedback and purchase, we really appreciate it!

February 02, 2013

looked at a new car and did a test - nice but out of my true price range so i wanted to see some used cars and he would not give me that option and told me he would go down on the price. He informed me tha More

by susan.kay.3956
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim holsen
Mar 10, 2013 -

Big Star Hyundai responded

Ron Carter Hyundai is committed to providing high quality customer service, but based on this DealerRater review, the customer did not share in that experience. That is very disappointing to us and we have reached out to this customer to ensure to them that we value each customer that walks through our doors. We appreciate feedback and the opportunity to resolve any concerns and grow in our practices.

February 01, 2013

Kilan was the perfect salesman. I had my wife, her friend, my son and his wife with me whe we visited the dealership. Not only did he answer all of my questions he answered all of their question too. More

by dhughey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
zzKilan zzAnderson
Feb 08, 2013 -

Big Star Hyundai responded

Thank you for your feedback and purchase, we really appreciate it!

February 01, 2013

Overall experience was superior to that encountered during new car search at several other dealerships. Our salesman (Marcus Austin)was genuinely friendly and knowledgeable, taking the time during pre- More

by jim.wendling.5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 08, 2013 -

Big Star Hyundai responded

Thank you for your feedback and purchase, we really appreciate it!

February 01, 2013

As much as I and my wife dislike going to dealerships, I have to say the over all experiance was easy and the sales people where very easy to deal with. Isreal was easy to work with and kept working with us More

by benwardjoiner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isreal , zzChristian zzKaramitsos, zzIsrael zzSalazar
Feb 08, 2013 -

Big Star Hyundai responded

Thank you for your feedback and purchase, we really appreciate it!

...
663
...