Big Star Hyundai
Friendswood, TX
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Not having purchased a vehicle in 10 years, Johnny Gomez was patient with me working through the process. The showroom was welcoming and I was greeted several times. I have enjoyed the vehicle that I purc was patient with me working through the process. The showroom was welcoming and I was greeted several times. I have enjoyed the vehicle that I purchased. The experience has been a positive one. More
From the first minute to the last, all the staff was very kind and professional. Excellent service! Love my car! Best time I've had buying a car. I'll head back over there when I need car assistance again kind and professional. Excellent service! Love my car! Best time I've had buying a car. I'll head back over there when I need car assistance again. More
Kilan was very friendly and informative. He was not one of those "pushy" ones that makes you want to run. General Manager Anthony Hewitt is running a great dealership. of those "pushy" ones that makes you want to run. General Manager Anthony Hewitt is running a great dealership. More
I found this used car Lexus ES 350, year 2012 (12694 miles) on the website: www.cars.com. Mr. Jerry Muma, a very friendly salesperson working with Ron Carter Hyundai, showed me the car and guided me thr miles) on the website: www.cars.com. Mr. Jerry Muma, a very friendly salesperson working with Ron Carter Hyundai, showed me the car and guided me through the test drive. Jerry will be 81 years old in April. Unbelieveable! He looked much younger than his age. He worked very hard and was very amiable with good patience, also he was willing to answer all my questions. During the whole buying process, he was very helpful. Thanks! To tell the truth, the price I paid was not really low. If there was no such good saleperson there to impress me, I might not make such buying decision so quickly. Other thing I would like to mention is: there is no manual with this car. Although I can download it from internet, I feel a little inconvenience. More
Ralph Mendoza was very knowledgable and professional. One of the best, if not the best, car buying experiences I've ever had. The negotiation process was quick, courteous, and I believe satisfactory for ever of the best, if not the best, car buying experiences I've ever had. The negotiation process was quick, courteous, and I believe satisfactory for everyone. I had researched the car thouroughly before coming to Ron Carter, and Ralph's knowledge of the vehicle was spot on. Ralph was a very impressive young man to deal with. You guys need to hang onto him. More
I needed a new car and after having trouble with other dealerships I decided to go to Ron Carter Hyundai after talking with Christian Karamitsos on the phone. He was very friendly and answered all of the dealerships I decided to go to Ron Carter Hyundai after talking with Christian Karamitsos on the phone. He was very friendly and answered all of the questions I had. When I got to the dealership, Scott Sanders was my sales represntative and gave me a good deal on both the new car and my trade-in. Scott and Christian were very helpful and accommodating. When my car was ready, Christian took the time to explain how all of the features in the car worked. I was very impressed with this dealership and would recommend them to anybody wanting to buy a car. More
looked at a new car and did a test - nice but out of my true price range so i wanted to see some used cars and he would not give me that option and told me he would go down on the price. He informed me tha true price range so i wanted to see some used cars and he would not give me that option and told me he would go down on the price. He informed me that i qualified for $1500 in rebates and the package the the new car i drove, he would go down on the price$658- - -after i agreed to all of this and went to the finance dept- i was told that all had been taken care of. Well, like a fool, I believed both of them anf signed the contract. When I got homeI realized that what Discounts I was suppose to get was not given to meI was only given $1000 in rebates and they overcharged me on the add on package $1116- Now I am stuck for sometime with this- called and noone would return my calls and I even had someone about my experience and when i told them, they said they would get right back with me and never did-This place is a ZERO in my book--- More
Kilan was the perfect salesman. I had my wife, her friend, my son and his wife with me whe we visited the dealership. Not only did he answer all of my questions he answered all of their question too. friend, my son and his wife with me whe we visited the dealership. Not only did he answer all of my questions he answered all of their question too. Everybody got to test drive a car and in my case we test drove 3 different cars. Kilan never had to say he didn't know something. His product knowledge was excellant. It was a real pleasure working with him. He was polite, respectfull, never got frustrated with us and attended all of our needs. I got what i wanted without having to argue. More
Overall experience was superior to that encountered during new car search at several other dealerships. Our salesman (Marcus Austin)was genuinely friendly and knowledgeable, taking the time during pre- during new car search at several other dealerships. Our salesman (Marcus Austin)was genuinely friendly and knowledgeable, taking the time during pre-sale and post-sale to explain all of the car's numerous features. As an added benefit, we felt secure in purchasing a new car from a dealership that has one of the best reputations for service. More
As much as I and my wife dislike going to dealerships, I have to say the over all experiance was easy and the sales people where very easy to deal with. Isreal was easy to work with and kept working with us have to say the over all experiance was easy and the sales people where very easy to deal with. Isreal was easy to work with and kept working with us till we where happy. Price of vehicles where very reasonable and we could not be happier with the vehichle it's self. If you are looking for a quick and easy process this is the place to go. Thanks To Isreal, Scott and Christian for all the help and for giving that good family feeling! More




