Bill Brandt Ford

Great service , very helpful. Great sale team , Tailored my purchase to my needs. Ask for Franklin , very helpful and laid back, pressure free environment. Great sale team , Tailored my purchase to my needs. Ask for Franklin , very helpful and laid back, pressure free environment. More

I recently purchased a f-150. I could not be happier with the whole experience. This is my fourth vehicle purchase from Bill Brandt Ford. They are the best. I could not be happier with the whole experience. This is my fourth vehicle purchase from Bill Brandt Ford. They are the best. More

I arrived at the dealership with preapproval in hand. Had to wait for over 2 hours. Also noticed when I got home the front plate and license frame were missing. I was able to get a new plate from the dea Had to wait for over 2 hours. Also noticed when I got home the front plate and license frame were missing. I was able to get a new plate from the dealership but will have to order plate holder direct from Nissan since it wasn’t on the vehicle. More

I scheduled an appointment for Friday 9:30 am for 2 recalls s seat light that came on but disappeared and a oil change. First I had to wait a hour and 30 min for a shuttle. Then they had my truck for t recalls s seat light that came on but disappeared and a oil change. First I had to wait a hour and 30 min for a shuttle. Then they had my truck for the whole day and I get a call at 4:00 pm saying that the seat light could not be diagnosed because it went away and one recall had no solution yet and the other recall needed the part to be ordered. And that they did not have time for the oil change and wanted me to pick it up. xxx I had an appointment like everyone else and the truck was there the whole day and no recall or seat light work was done . They just pushed my car to the back . I’m pretty sure because it’s not a job that they make money. I think it’s b.s . They should respect the appointment .I made one like everyone else. More

It was a many months process to order and take possessions the car (truck). I first ordered a Maverick and then changed what model Maverick on the order per guidance from Ford on what would be de possessions the car (truck). I first ordered a Maverick and then changed what model Maverick on the order per guidance from Ford on what would be delivered first. When that didn't produce the result desired, the dealer provided good guidance on what truck to change the order to (Ranger) based on my requirements. However, changing the actual order from a Maverick to a Ranger was confusing. The sales person was changed during this time and the turnover from one to another caused a couple of communication problems. In addition, the dealership owner ended up signing my name to the new Ranger order, which was just wrong. Once I took position of the car, the dealer convince me to buy a maintenance contract an a extended warranty. Time will tell if extended warranty was worth the cost. I am using the truck as a tow vehicle, so it just might. More

they never hesitated to help they even deliverd the truck would recoment this delership thanks would recoment this delership thanks More

Superb performance Friendly Staff I would highly recommend they are caring and really care about their customers I was a first time car buyer and so nervous and they made the experience very easy an recommend they are caring and really care about their customers I was a first time car buyer and so nervous and they made the experience very easy and explained everything Thank you Bill Ford More

It was worth a two-hour drive to find my vehicle at Bill Brandt Ford. Franklin was awesome (everyone was, in fact) to work with. He answered my questions and didn't waste my time. This was the easiest car Brandt Ford. Franklin was awesome (everyone was, in fact) to work with. He answered my questions and didn't waste my time. This was the easiest car purchase I have made thus far. More

Went out of his way to provide top customer satisfaction. Thumbs up met our deal Thumbs up met our deal More

This was by far the quickest and easiest hassle-free way to purchase a car the price was set and there was no haggling back and forth took me longer to get insurance for the car then to go through the whole to purchase a car the price was set and there was no haggling back and forth took me longer to get insurance for the car then to go through the whole process my salesperson Greg Renwick took real good care of me as far as advising me on what to do and I loved it so much that I told him I would write a review on line and believe me he deserves it thank you Greg and if I was to buy another car I would definitely take the time and go to Brentwood More