
Bill Collins Ford Lincoln
Louisville, KY
Filter Reviews by Keyword
By Type
355 Reviews of Bill Collins Ford Lincoln
Mustang Airbag Recall Repair Bill Collins Ford did an excellent job on my airbag recall repair. My service advisor Tony Perry and tech Cody Blackerby both showed great professiona Bill Collins Ford did an excellent job on my airbag recall repair. My service advisor Tony Perry and tech Cody Blackerby both showed great professionalism in taking car of my repairs. More
Great Customer Service Courtney was an Angel. He was very patient with me and he worked really hard to find me exactly what I was looking for. He explained everything to m Courtney was an Angel. He was very patient with me and he worked really hard to find me exactly what I was looking for. He explained everything to me and made sure I understood everything. Geof in finance was awesome and the entire staff was very nice. More
service review They are all outstanding and take care of me every time. Again Chris Finger is fantastic. He is always there for me even if I have questions via phone They are all outstanding and take care of me every time. Again Chris Finger is fantastic. He is always there for me even if I have questions via phone More
Excellent service, great people I have a 2018 Mustang GT with manual transmission that needed to be fixed. Although I did not buy the car from them, they went out of their way to hel I have a 2018 Mustang GT with manual transmission that needed to be fixed. Although I did not buy the car from them, they went out of their way to help me out. Ford no longer gives loaner cars when your car is being serviced, these guys gave me rental cars and payed out of their pocket, they gave me a brand new mustang with 3 miles on it as a loaner, they fixed the problem that I had with the clutch, they detailed my car before returning it to me. The shop foreman test drove the car and made sure it is running perfect, Chris the service manager went above and beyond to make sure we are taken care of. I can’t thank you enough for all what you have done for us, keep up the EXCELLENT work More
Outstanding Service Zach Eberenz was my Service Writer and took excelelnt care of me and my truck. Service was prompt and profesional. I will recommend them to my frien Zach Eberenz was my Service Writer and took excelelnt care of me and my truck. Service was prompt and profesional. I will recommend them to my friends and family. More
Friendly atmospher. Not a bad wait time, friendly workers, and always keeping me informed in the process.. Place of business is always clean and tidy compare to other sho Not a bad wait time, friendly workers, and always keeping me informed in the process.. Place of business is always clean and tidy compare to other shops. More
Excellent customer service They were very easy to deal with I felt very comfortable buying my new car. So good I bought a second car 5 days later. I will be back in the future. They were very easy to deal with I felt very comfortable buying my new car. So good I bought a second car 5 days later. I will be back in the future. More
Oil leak I took my truck in for service. Told them I thought it needed valve cover casket since I was getting blueish smoke on start up and oil on plugs the la I took my truck in for service. Told them I thought it needed valve cover casket since I was getting blueish smoke on start up and oil on plugs the last time they were changed. They diagnosed for 90 dollars said could not find anything wrong. I took my truck home pulled 4 spark plugs out and had oil on 2 of them. Needless to say I will not bring my truck to this dealer again. More
Won’t start again Always good to deal with. Diagnosed my problem and another one that I didn’t know about. It was warranty work. It was all fixed in a good amount of ti Always good to deal with. Diagnosed my problem and another one that I didn’t know about. It was warranty work. It was all fixed in a good amount of time. More
good people I have always received friendly, courteous and professional service at BCF. Thank you for taking care of my vehicle and showing appreciation for my bu I have always received friendly, courteous and professional service at BCF. Thank you for taking care of my vehicle and showing appreciation for my business. More