Bill Collins Ford Lincoln

service review They are all outstanding and take care of me every time. Again Chris Finger is fantastic. He is always there for me even if I have questions via phone They are all outstanding and take care of me every time. Again Chris Finger is fantastic. He is always there for me even if I have questions via phone More

Excellent service, great people I have a 2018 Mustang GT with manual transmission that needed to be fixed. Although I did not buy the car from them, they went out of their way to hel I have a 2018 Mustang GT with manual transmission that needed to be fixed. Although I did not buy the car from them, they went out of their way to help me out. Ford no longer gives loaner cars when your car is being serviced, these guys gave me rental cars and payed out of their pocket, they gave me a brand new mustang with 3 miles on it as a loaner, they fixed the problem that I had with the clutch, they detailed my car before returning it to me. The shop foreman test drove the car and made sure it is running perfect, Chris the service manager went above and beyond to make sure we are taken care of. I can’t thank you enough for all what you have done for us, keep up the EXCELLENT work More

Outstanding Service Zach Eberenz was my Service Writer and took excelelnt care of me and my truck. Service was prompt and profesional. I will recommend them to my frien Zach Eberenz was my Service Writer and took excelelnt care of me and my truck. Service was prompt and profesional. I will recommend them to my friends and family. More

Friendly atmospher. Not a bad wait time, friendly workers, and always keeping me informed in the process.. Place of business is always clean and tidy compare to other sho Not a bad wait time, friendly workers, and always keeping me informed in the process.. Place of business is always clean and tidy compare to other shops. More

Excellent customer service They were very easy to deal with I felt very comfortable buying my new car. So good I bought a second car 5 days later. I will be back in the future. They were very easy to deal with I felt very comfortable buying my new car. So good I bought a second car 5 days later. I will be back in the future. More

Oil leak I took my truck in for service. Told them I thought it needed valve cover casket since I was getting blueish smoke on start up and oil on plugs the la I took my truck in for service. Told them I thought it needed valve cover casket since I was getting blueish smoke on start up and oil on plugs the last time they were changed. They diagnosed for 90 dollars said could not find anything wrong. I took my truck home pulled 4 spark plugs out and had oil on 2 of them. Needless to say I will not bring my truck to this dealer again. More

Won’t start again Always good to deal with. Diagnosed my problem and another one that I didn’t know about. It was warranty work. It was all fixed in a good amount of ti Always good to deal with. Diagnosed my problem and another one that I didn’t know about. It was warranty work. It was all fixed in a good amount of time. More

good people I have always received friendly, courteous and professional service at BCF. Thank you for taking care of my vehicle and showing appreciation for my bu I have always received friendly, courteous and professional service at BCF. Thank you for taking care of my vehicle and showing appreciation for my business. More

Awesome Tech! Scott Adams is the greatest tech on the planet! He completed my service to perfection! I wish I always had him work on my truck! Scott Adams is the greatest tech on the planet! He completed my service to perfection! I wish I always had him work on my truck! More

My service rep Wayne went beyond the call of duty! When I arrived Wayne was very pleasant and got me taken care of and helped me get a loaner car. Upon returning he quickly checked me out and sent me t When I arrived Wayne was very pleasant and got me taken care of and helped me get a loaner car. Upon returning he quickly checked me out and sent me to the cashier. I was told my car would be arriving soon. Well soon turned into 20 minutes and numerous calls to the car porter. I went back into the cashier to ask what the problem was , she said the car porter was MIA, but someone else had gotten my key and was getting my car. Well to my surprise it was Wayne now I call that full customer service. Way to go Wayne!! Also one other issue when I returned the car to Enterprise inside the dealership she said from now on do not exceed the 24 hour period. Well I could not bring it back until they called to let me know the car was ready. I felt that was a ridiculous statement by Enterprise!! More