Bill Currie Ford

great mechanics My advisor, John Whiteside, and his mechanical crew, know my Ford, what I need when I come in for a service or repair and how to fix it right the firs My advisor, John Whiteside, and his mechanical crew, know my Ford, what I need when I come in for a service or repair and how to fix it right the first time. There is never anyone trying to upsell me something I do not need or pushing something that I do not want. They are fair and honest in their dealings with me and I always walk away happy. More

3 strikes and you're out 1st Strike 6 months after purchasing my 2015 Mustang EcoBoost from Bill Currie, I received a recall notice. I called Bill Currie service and told th 1st Strike 6 months after purchasing my 2015 Mustang EcoBoost from Bill Currie, I received a recall notice. I called Bill Currie service and told them I needed to make an appointment to have this fixed. I dropped the car off on schedule with my service advisor who acted like I was bothering him. He pushed a service agreement in front of me and told me to fill out my name and phone number. I had made the appointment, why wasn't this ready? I was then called about 5 hours later letting me know that my car was ready. When I picked it up I was told that parts had to be ordered to fix the recall problem and that I should call them in about 7 days to see if the parts came in. I HAD TO CALL THEM!! Why didn't they know this in advance? I was inconvenienced by not having a car for most of the day. I gave them the benefit of the doubt, called in 7 days and the parts were in. 2nd Strike I again made an appointment to have the recall taken care of. I dropped the car off and received a loaner because the recall and loaner were covered by Ford. I asked Jim (my service advisor) if they had an explorer available because I am very interested in purchasing one for my wife. He told me that his wife wanted one too, but he wasn't about to pay $50k for one because everything on the car breaks. Why get the bells and whistles when all cars are built to break. I was blown away that a representative of Bill Currie and Ford would say this to me. 3rd Strike I was called that my car was ready and I headed over to get it. I went to the cashier as told and they promptly told me that they would have a porter bring my car. They paged for a porter 2x. After waiting for about 10 minutes, the man who gave me the paperwork came out with my key, hit the lock and unlock button, pointed to my car and said here you go. While waiting there, I watched other people get their cars from porters. They came out washed. Mine was sitting in a parking space dirty. When I got in the car, the paper floor mat and service # were still in my car. The seat was moved and my radio was blasting. ENOUGH!!! I may have bought the car from Bill Currie, but I will not be using their service department ever again. It is obvious to me that what ownership and management doesn't realize is that the service department is the biggest reason for customer loyalty in car dealerships. It's sad because I love my Mustang and believe that Ford makes a good product. I will be purchasing a 2016 Ford Explorer Platinum, but I will not be buying it from Bill Currie. More

I am a new loyal customer to Bill Currie Ford! I am extremely IMPRESSED with Bill Currie Ford and especially with our excellent salesman Jose Muñoz Storer!! I was ready to purchase at another deale I am extremely IMPRESSED with Bill Currie Ford and especially with our excellent salesman Jose Muñoz Storer!! I was ready to purchase at another dealership, but after speaking to Jose- we gave him a shot to see if he could beat our deal. He was professional, prompt and HONEST! Did I mention PROMPT!!!?? We LOVE our NEW FORD F250 SUPERDUTY and we owe to it the GREAT service we received from Bill Currie Ford and our awesome salesman JOSE!! Once we were handed over to the finance department, our positive experience continued with Robert Bartlem!! He was also straight forward and excellent to work with. I am overall VERY SATISFIED with our experience at Bill Currie and we will be a returning customer! More

Do they talk with each other? Had a problem yesterday (Friday) when I drove into my driveway; turned off my Explorer and there was a burst of steam / smoke from the passenger side Had a problem yesterday (Friday) when I drove into my driveway; turned off my Explorer and there was a burst of steam / smoke from the passenger side of the hood. Immediately called my service advisor at Bill Currie -- he told me he was off on Saturday but his partner service advisor would be working. Called the "scheduling number" to say I needed an appointment on Saturday as I was having the vehicle towed to him on Friday. aShe told me no appointment was necessary as when a vehicle came in it was entered into the service log and assessed. Got worried when the tow truck driver didn't show up for a couple of hours -- called the 5360 extension at the service dept back -- was told it was okay because they had an after hours key drop. Tow truck driver, though, showed up in plenty of time to get the vehicle there before they closed. I expected a call on Saturday -- especially as I had called my service advisor -- but at noon, when I had not gotten a call put in a call to the service desk at 554-5360. Told her that I had talked to my adviser and would like to talk to his partner. She could not locate a service ticket but said that she would look into it and someone would call me back...... At 4:30 p.m., realizing they would close at 5:00 p.m. I called her back. I was on hold for over 12 minutes when I decided to hang up and call back. Used my phone number to call back and the call was answered and cut off immediately twice. Used my other phone, called, and was finally told that "yes" my truck was there -- but it would not be looked at until Monday because my service advisor was off for the weekend. Why would I have gone to the trouble to call them, let them know I was sending a vehicle to be serviced on Friday night so that it could be looked at on Saturday -- only to find out that no one intended to look at it until my "assigned" service advisor returned on Monday. One previous time I used them for service I went to buy tires. I was told they had them and would be mounted. Called and told to some back in the afternoon. Drove back to their dealership only to be told another service advisor had sold the tires "out from under me" and they wouldn't get a set to mount on my vehicle until the next day. Why I didn't learn from that experience is my problem. More

Very Pleased And Excited 15 F-150 Owner I was in the market for a new truck and asked my Son In Law to handle the search and finalizing a deal for me. He priced out all in the class the Silv I was in the market for a new truck and asked my Son In Law to handle the search and finalizing a deal for me. He priced out all in the class the Silverado, Ram and F-150 and we decided the 15 F-150 was the best choice and he went forward pricing out dealers in three states. He and my Daughter had just purchased a 15 Fusion SE from Bill Currie Ford end of last month so he worked w/t Paul Covell and Jeff Camara on my deal. I was kept posted all through the dealings and with his persistence and Paul & Jeff's hard work we came to a agreement and committed on the F-150. He then worked w/t Jeff on financing and to all of our delight he got financing that was better than I expected. We then planned a road trip so with my Wife, Son In Law and Daughter we departed Tallahassee early Sun 06/28 and headed to Tampa. We arrived at the dealership as they opened and were treated very well and the delivery went very smooth. I am a very proud 15 F-150 owner and very highly recommend Paul and Jeff as they will advocate for the best deal and financing for you. I will also advise friends and family to Bill Currie Ford for their and our future vehicle needs. More

Great Sales Personnel Pedro Centeno My wife bought an 2013 certified Escape here in March and everyone that worked with us was great!!! Because of this I came back and bought 2015 Mustan My wife bought an 2013 certified Escape here in March and everyone that worked with us was great!!! Because of this I came back and bought 2015 Mustang in May and Pedro was extremely helpful in my buying experience!!! I would recommend everyone to come to Bill Currie Ford to buy their next vehicle!!!! More

Great Service. I was there a Saturday morning. I was greeted by Kevin Lopez, and we were checking out the new Ford Focus. We went for a test drive and I could see I was there a Saturday morning. I was greeted by Kevin Lopez, and we were checking out the new Ford Focus. We went for a test drive and I could see myself with that car. We worked up a deal that fit in my budget. The staff was helpful and always friendly. I would recommend them to friends as well as go back myself. More

fantastic I was in the market for a new explorer and I knew exactly where I wanted to be and Pedro made it happen. He stuck with me for three days while I crunc I was in the market for a new explorer and I knew exactly where I wanted to be and Pedro made it happen. He stuck with me for three days while I crunched numbers and searched the Internet and got me a great deal on a great car! I would recommend Pedro to all my clients and friends. More

Outstanding Being a person that appreciates professionalism I was extremely impressed with the treatment I received. From my first online chat with Scott Romano, Being a person that appreciates professionalism I was extremely impressed with the treatment I received. From my first online chat with Scott Romano, through the delivery of my new F-150 every associate I came in contact with treated me with respect and care. My new vehicle will provide me with years of satisfaction and service. When I am ready to buy again Bill Currie Ford will be my dealership of choice. More