Bill Currie Ford - Service Center

My experience went from what I thought was going to be good to the worst. arrived 8am literally 2nd car in for service, was told 1 hour to 1 1/2 hours to get done. Oil Change TIRE ROTATION!!! NOT DONE good to the worst. arrived 8am literally 2nd car in for service, was told 1 hour to 1 1/2 hours to get done. Oil Change TIRE ROTATION!!! NOT DONE and windshield wipers..... 2 HOURS later still waiting FINALLY at 2 hours and 15 min I went and asked about my car was told "let me check!" Came back got another person -guessing supervisor... they went back to my car then come back and tell me 15 min they are putting the wipers on now..... 2 Hours 45 Min Later i get my car!!! I now for A Fact my tires were NOT rotated, I just hope I actually GOT the Oil Change!! I can guarantee if I did not go request the status of my car I would still be sitting in the LOBBY....Service rep was clearly unconcerned. I am about I don't know 100% positive My car was forgotten about!!! More

I went in for a tricky fix, they should have told me from the get go that they couldn't fix it. After a couple days literally told me to take it to another dealership. I did, warranty company said since Bill the get go that they couldn't fix it. After a couple days literally told me to take it to another dealership. I did, warranty company said since Bill Currie started the work, they have to finish it. So now here I am 18 days in, and I'm fairly certain they haven't even submitted the pictures the warranty company. NEVER BRING YOUR CAR HERE!!!! Zero communication. They never call back when they say they will. Every time I walk in there 10 people are just standing around chit chatting like they don't have anything to do. Root of the problem is obviously management. Clearly they don't give two xxxxs about running the place. They have one customer to keep happy and that's all they care about. If your not in a TPD vehicle you will not get any kind of service from this place. So I'm left with paying out of pocket for a $3000 repair at a different shop, or waiting for them. All the while I'm paying $50 a xxxxing day for a xxxx rental car! These are the WORST mechanics in the world. More

Leo Geary is a top service provider, he provides the customer with the best service he’s very courteous and has a great personality. He explains what needs to be done and gets it done in a timely manne customer with the best service he’s very courteous and has a great personality. He explains what needs to be done and gets it done in a timely manner. I Highly recommend Leo as one of the best in service More

I was assisted by Joe when having issues scheduling a service appointment with my local dealership.due to a check engine light appeared on my vehicle dashboard. He kindly walked over to service and arran service appointment with my local dealership.due to a check engine light appeared on my vehicle dashboard. He kindly walked over to service and arranged an appointment right away for me and reserved a rental that didn’t have to wait, because of my 1 1/2 drive could be a quick turnaround. Issue was resolved and was satisfied! More

I do not recommend Bill Curry Ford. My husband was having problems with his Bronco, brought it in to have 2 problems fixed, they told him both problems were because he had used the wron My husband was having problems with his Bronco, brought it in to have 2 problems fixed, they told him both problems were because he had used the wrong fluid in it, mind you he had only ever had it serviced at this location and had never done anything to it on his own. Furthermore, they kept his vehicle there for over a week, only to get it home and one of the problems still exist. We make a new appointment and bring it in at said date and time only to be told they wouldn't be able to get to it until 2 days later because they had allowed 40 cars to be added in, despite his appointment. It's said that this business values quantity over quality and clearly whatever they are doing when they service or fix your car is by someone unexperienced and that doesn't know what they are doing. He wouldn't have had either problem were it not for their mistake. Now we will be going to a different dealership and having to pay for their mistake twice. 👎 More

I have had problems with Bill Curry Ford in the past and now 1 1/2 years later I’m having issues with them again. I spoke to someone in the service dept on a Tues. He couldn’t answer my question but said he now 1 1/2 years later I’m having issues with them again. I spoke to someone in the service dept on a Tues. He couldn’t answer my question but said he would find out and call me back. Never called back so on Thur. I called again and spoke to a woman who also didn’t have the answer and said she would find out and call me back. It’s been almost 2 weeks and I haven’t heard back. This is in regards to having the crystal fusion reapplied to my windshield. It’s in response to an email reminder to have it done. Sadly it has to be done by this dealer. When a dealership gets this big the service is at the bottom. More

DO NOT TAKE YOUR CAR TO BILL CURRIE FORD IN TAMPA! ! My AC was cutting out, took it in to get fixed, cost me $1500, which I thought was steep. Problem not fixed. Took it in again, cost another $1500, p ! My AC was cutting out, took it in to get fixed, cost me $1500, which I thought was steep. Problem not fixed. Took it in again, cost another $1500, problem still not fixed. Called back to talk to the manager who told me she's not a service agent or mechanic. Had to ask her if she even worked at Bill Currie Ford. They want me to bring it in AGAIN for exploratory repairs which I assume will be another $1500 with no credit whatsoever from previous repairs. So let's see, $4500 for an AC repair which may or may not fix the problem? xxxx no!! I'm taking my car somewhere else and I will never, never, never, ever go back to Bill Currie ford. At a minimum, they need to train their managers on how to speak with people on the phone. She was rude, brash, and talked over me when explaining the situation. Now I don't expect special treatment, I just want my xxxx AC fixed and they've proven to me they're not capable of doing so. And they're not even nice about it. STAY AWAY FROM BILL CURRIE FORD!! More

Third time this has happened. Take the vehicle in at 7:30 am with an appointment, don't here anything all day from Service, have to call them to find out that they are still diag Take the vehicle in at 7:30 am with an appointment, don't here anything all day from Service, have to call them to find out that they are still diagnosing the problem. Wow, hook up a computer and the code will tell you the problem. 48 hours late still no vehicle. Why make an appointment if you don't even look at the vehicle for 8 - 10 hours later? More

Bill Curry Ford is the worst car dealer in the country TIM INGRAM the manager is terrible to work with. I had paint work done there thinking its the dealer would be a great job? I should have bought spray TIM INGRAM the manager is terrible to work with. I had paint work done there thinking its the dealer would be a great job? I should have bought spray cans at Walmart . The time to paint 2 bedsides was 2 months and it looked like a high school shop class did it? Bill Curry does not work with you to resolve the issue. I WOULD NEVER RECOMMEND Bill Curry Ford to anyone please go to another FORD dealer. BEWARE More

I was extremely disappointed in Veterans Ford service dept, so i traveled to Bill Currie to get my Explorer serviced, BIG BIG MISTAKE.... Dropped car off tues nite for a weds 12pm appt. Called 7 times w dept, so i traveled to Bill Currie to get my Explorer serviced, BIG BIG MISTAKE.... Dropped car off tues nite for a weds 12pm appt. Called 7 times weds for status with no answer or call back. WENT there thurs morning, was told car would be done by end of the day, called at 5:30 Chris would call back in 5 minutes they closed at 6 with no call... . Called fri morning, only after yelling at the receptionist did someone answer to say it would be done today. called an hour later, they are finishing up the car and chris will call back in 5 minutes. still waiting!!! as a car owner i'm pissed and a stock owner that will ending today and will be trading in the explorer and going with a company that values its costumers. Ford should be embarrassed by the conduct of their service department. More