Bill DeLuca Chrysler Jeep Dodge Ram - Service Center

Went with my 88 yo mother to have her car serviced. When that was completed, they came out and their exact words were, "If you want to keep driving this car it's going to need work." I may be a woman, but I that was completed, they came out and their exact words were, "If you want to keep driving this car it's going to need work." I may be a woman, but I am not stupid! $612 for brake pads and to machine the rotors, and another $282 for two front tires, then another $90 for front end alignment. I drive the car, I knew it needed tires, I also know it DID NOT need brakes! DO NOT try to scare an an elderly person into believing something, and DO NOT think all woman are stupid! Took the care elsewhere for tires and had them recheck the brakes. They are just fine. Won't be coming back! My mother faithfully came to you people, NOT anymore! More

i brought my jeep liberty in for a suspension check. the service advisor was not knowledgable about the ball joints. jeep called for heat shields and i'm still missing one. he tried to tell me their one pie service advisor was not knowledgable about the ball joints. jeep called for heat shields and i'm still missing one. he tried to tell me their one piece. they actually are seperate and clip on. he argued with me. the tech agreed with me, but didn't fix the issue. i sent a e-mail to deluca, no response. my next course is calling jeep. More

I have had great service experiences at DeLuca Pontiac with my 2005 GTO. Scott in service is great, the mechanics are experienced and the work that they had done on my GTO was done right and covered under with my 2005 GTO. Scott in service is great, the mechanics are experienced and the work that they had done on my GTO was done right and covered under warranty. This is the only service department I have ever dealt with where I was truly satisfied. More