
Bill Deluca Chevrolet GMC
Haverhill, MA
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Felt comfortable walking in. I met up with Jean who was very very helpful. There was no pressure that’s why I stayed to look at the cars. They did all the paperwork and it was I met up with Jean who was very very helpful. There was no pressure that’s why I stayed to look at the cars. They did all the paperwork and it was great. And again, I will thank Jean for all his patience. More
From the minute, I walked into the dealership I felt welcomed and appreciated. Samantha Hicks did an amazing job fitting me with the right truck. She was knowledgeable, trustworthy, and made this my bes welcomed and appreciated. Samantha Hicks did an amazing job fitting me with the right truck. She was knowledgeable, trustworthy, and made this my best car purchase experience! I love my new truck, and my saleswoman! Thank you, Bill Deluca, GMC, and thank you, Samantha Hicks More
The best buying experience and down-to-earth friendly folks. No pressure or gimmicks. Sales team was fantastic to work with. We first met with Bob, just two days on the job and already making an impact. folks. No pressure or gimmicks. Sales team was fantastic to work with. We first met with Bob, just two days on the job and already making an impact. He provided his personal experience using GMC trucks for years, which helped reaffirm our decision to purchase a GMC truck. Aman, the sales manager was wonderful to work with and really knows the products! When we came to pick up the truck, Donnie provided us a comprehensive review of the truck's features and answered our many questions. Definitely a dealership where I would refer family and friends for product knowledge, friendly team members and positive buying experience. More
Nothing but problems here. I came in for a Tahoe knowing the issues they usually have, I took it for a test drive, was fine, they wouldn’t let me finance through my bank so I came in for a Tahoe knowing the issues they usually have, I took it for a test drive, was fine, they wouldn’t let me finance through my bank so I had to finance through them with an outrageous rate (& I have great credit) As I was signing, I told the the finance person up and down that I know the issues these usually have, and I want bumper to bumper warranty, I paid $3600. I wanted the list of everything done to it/wrong with it, They took their time getting that to me. After I purchase it, the transmission goes in less than a month. Had to have it towed, took over two weeks of horrible communication between them and the warranty company , then I find out that they checked off the BASIC warranty when I paid for the BUMPER TO BUMPER like I stated I wanted. The transmission was covered, but now if anything electrical electrical happens (which it is right now with the steps and tailgate) its not covered. I have called over 3x with no answers or calls back about my warranty that I paid for. The air conditioning was also $1200 to fix which also would have been covered with the bumper to bumper I PAID FOR. Oh, also oil smells like gas. Nothing but issues since I bought it. Do not shop here! More
Visited dealership recently and was ready to purchase a used Chevy truck. Was told couldI would not be allowed to purchase a vehicle from the dealership unless I agreed to finance through the dealership. used Chevy truck. Was told couldI would not be allowed to purchase a vehicle from the dealership unless I agreed to finance through the dealership. Was not allowed the option to get finance (at lower rate) on my own. Not a good Customer experience. Will not return or recommend. More