Bill Dodge Auto Group

Really disappointing GM service experience. Transmission problems in less than 1 year after purchase of a low mileage certified pre owned vehicle from the Bill Dodge lot across the street. GM S Transmission problems in less than 1 year after purchase of a low mileage certified pre owned vehicle from the Bill Dodge lot across the street. GM Service under warranty turned into a 4 month (!!) ordeal. On the first visit they replaced parts. Another GM dealership later referred to this as the Band-aid approach. Refused to give me a loaner. They had my car for a month. 7weeks later the transmission drops. I call from the side of the road and Bill Dodge GM refuses to arrange or pay for towing to get it back to Westbrook. $325.00 out of pocket to get it there. Request for a loaner denied again. Three weeks later, lip service phone support and zero progress. I had to show up in person and make a stink before finally being offered a loaner. Took another 6 weeks to replace the transmission. Happy to have my car back but dreading future service. More

Sales staff were friendly and knowledgeable. i would recommend Bill Dodge Kia Auto Group in Westbrook Maine i would recommend Bill Dodge Kia Auto Group in Westbrook Maine More

It’s a very good experience buying a vehicle at bill dodge and would recommend it to anyone. dodge and would recommend it to anyone. More

Straightforward, fast and convenient. We will buy from bill dodge again! Happy with our purchase. Thank you! We will buy from bill dodge again! Happy with our purchase. Thank you! More

I have used Bill Dodge GMC service for many years with 4 different vehicles. The latest service exemplifies what I have come to expect which is professional, reliable, and thorough repairs that not only ke different vehicles. The latest service exemplifies what I have come to expect which is professional, reliable, and thorough repairs that not only keep my vehicle in top running order, but through clear communication, provides me with insights toward what to expect in the future. I would highly encourage the use of GMC service at Bill Dodge. More

Extremely friendly sales staff and not at all pushy. As a female, I felt totally comfortable going in and purchasing a truck. As a female, I felt totally comfortable going in and purchasing a truck. More

Supportive, knowledgeable, curiosity. Quick to response whenever I needed something. Acclimated to my needs made sure I got the best deal for my Kia Quick to response whenever I needed something. Acclimated to my needs made sure I got the best deal for my Kia More

Great experience. We were in and out and left with a car we love. The process was seamless and felt it was an honest experience. We were in and out and left with a car we love. The process was seamless and felt it was an honest experience. More

First time at this dealer. Can only answer after this appointment. . I willreport after my appointment Can only answer after this appointment. . I willreport after my appointment More

Terrific customer service; presented an immaculately cleaned car for to purchase after viewing on line beforehand. Thanks to Kait, Dylan, and Sue! cleaned car for to purchase after viewing on line beforehand. Thanks to Kait, Dylan, and Sue! More