Bill Dodge Auto Group

"Infiniti and Beyond" Having purchased many vehicles over the last 40-plus years, my wife and I have dealt with a great variety of sales people and sales tactics. Our exper Having purchased many vehicles over the last 40-plus years, my wife and I have dealt with a great variety of sales people and sales tactics. Our experience at Bill Dodge Auto Group in Westbrook ranks right up there in the top two or three. best dealers we have ever worked with. Everyone at the dealership that we talked to on the day we bought our used Infiniti Qx56 was genuinely friendly and went out of their way to make us feel comfortable and satisfied that they were doing all that they could to secure us the best deal and financing possible. We didn't meet a single person that was too busy to make a personal connection with us. We came away from the dealership with a great vehicle and a sense that if we have any issues with it, they will be taken care of without a lot of hassle.It is refreshing, in this day and age to have people representing a business that love their jobs and the company they work for and more importantly treat their customers with civility and respect. Alan and Vivian Merritt More

Easiest Car Leasing Experience Ever I knew exactly what I wanted and how much I wanted to pay each month. They made it happen. Rob Williams and Dave Soucier are awesome. They not only I knew exactly what I wanted and how much I wanted to pay each month. They made it happen. Rob Williams and Dave Soucier are awesome. They not only got me the exact car and options I wanted, but Rob took the time to explain every last detail and function of the car. They have kept in touch with me since, so I know I'm a valued customer. I would recommend this dealership to everyone. One thing I noticed is that when ever I was sitting alone at in the dealership, every employee that walked by engaged with me. I was introduced to people in both the service and finance department, all of whom gave me their cards and contact and told me to contact them any time. This is how a car buying experience should be. I leased a 2016 Kia Sportage SX and was given top price for my trade in. They gave me the best price available and made sure I got my military discount. As a matter of fact, they were the ones who alerted me to the discount and even emailed me to remind me to bring my DD214 in with me at the time of purchase. More

Worst service I've ever experienced Preschool kids could run a better business. Nobody returns call and not friendly at all. Took months of me calling and stopping in 7 times to finally Preschool kids could run a better business. Nobody returns call and not friendly at all. Took months of me calling and stopping in 7 times to finally get the simple problem solved. Will never go back More

GMC Crew Cab Our salesman John Norton is the bomb. He did a great job. We started at the used car lot. Told him what I was looking for. GMC crew cab what bells and Our salesman John Norton is the bomb. He did a great job. We started at the used car lot. Told him what I was looking for. GMC crew cab what bells and whistles I wanted. I wasn't finding what I really wanted,but he said he could take us across the street to the GMC showroom and see what we could find in a 2015 leftover. He asked about my must haves and what I wanted for a color and he got me all set up. What a GREAT job John did for us. This is our 2nd GMC truck we bought from Bii Dodge (1st new one) We would certainly recommend Bill Dodge to anyone looking go buy a car at a dealership. We live 5 minutes from auto row in Auburn and there GMC competitor does even come close to Bill Dodge! Oh yeah by the way John welcome to Maine we like people like you, a hard worker???? More

Kia Soul plus Kyle Taylor is NOT what I had envisioned for a car salesman. I usually shop for used cars either on eBay or Craigs List to avoid the typical car deale Kyle Taylor is NOT what I had envisioned for a car salesman. I usually shop for used cars either on eBay or Craigs List to avoid the typical car dealership experience. I can't handle any sort of stress cause it causes my anxiety to peak out of control. So yes, I avoided car dealerships at all costs.... My wife wanted a hatchback so I gave in and said that we could start looking around...Naturally, I went onto Craigs List and noticed a posting for a Kia Soul. I showed my wife the picture to see if she liked how the kia soul looked. She said yes and so I agreed we should go look at it as close to after hours as we could get with someone still be there. We called the "Soul Man" as he posted in the ad and made an evening appointment. Not only did we purchase the first car we looked at, we made a new friend. I wanted to bring Kyle home with me along with the car. My anxiety remained in check cause of Kyle. if your shopping for a car, and your can't handle pressure or stress and want to avoid what many perceive as the typical dealer ship high pressure sales tactics.... shop at Bill Dodge, make an appt. with Kyle Taylor and schedule the time in the evening to avoid crowds. Tell him his friend in Windham (Steve) said Thank you. More

Great experience Our salesman, Steve Miles, made buying our new vehicle a very pleasant experience! He went out of his way to make sure we were going to be happy with Our salesman, Steve Miles, made buying our new vehicle a very pleasant experience! He went out of his way to make sure we were going to be happy with our purchase from the time we started "looking' to weeks later, making our decision on the make and model, the actual purchase and finally driving off the lot in our new vehicle. We never experienced any pressure to "buy." Steve was very knowledgeable of the vehicles we considered and he took the time to show us all of the features and what we needed to know before driving off the dealer lot. The folks at Bill Dodge are vey professional and friendly. The whole experience was very positive. More

4th new purchase I would absolutely recommend Bill Dodge. We recently just bought 2 new vehicles from Bill Dodge Kia of Westbrook which brings us to 4 new vehicles fro I would absolutely recommend Bill Dodge. We recently just bought 2 new vehicles from Bill Dodge Kia of Westbrook which brings us to 4 new vehicles from them. We worked with Jim Craves and he is wonderful to work with. He is friendly and down to earth. Jim was and has always been very knowledgable on his vehicles. He takes the time to get to know his customers and determine their needs. With my most recent purchase he vehicle I wanted had to come from Another dealership. The sales manager Todd and Jim were great. They went up the next day to get the vehicle i wanted 2 hours away and drove it back, and gave me a brand new loaner in the meantime. They prepped the vehicle and had everything checked out and then delivered it to me! I couldn't be happier with my newest car and the service we received for this purchase as well as the other 3. Will definitely continue to go back! More

Purchase used vehicle I just bought a used Subaru from Zane Sanborn. I went into the dealership with no expectations, just to look. I ended up buying the vehicle that day I just bought a used Subaru from Zane Sanborn. I went into the dealership with no expectations, just to look. I ended up buying the vehicle that day. The financing department went above & beyond to help me get a deal that met my budget needs. I am very happy with my new Subaru! More

Purchased Two new Altimas Zach Diehl is a great car salesman. Unlike many others, he listens and is patient with the buying process. Great customer service and two great deal Zach Diehl is a great car salesman. Unlike many others, he listens and is patient with the buying process. Great customer service and two great deals on our Altimas. If you want a Nissan, you must consider Bill Dodge. You should get a great deal. More

Nissan Altima 2015 This is my third car purchase from Bill Dodge Auto Group, but, my first new car purchase. Zach Diehl was an amazing salesperson, attentive to every d This is my third car purchase from Bill Dodge Auto Group, but, my first new car purchase. Zach Diehl was an amazing salesperson, attentive to every detail about my purchase. He made buying easy! I would gladly recommend Zach Diehl to anyone in the market for a new Nissan; lease or purchase! Thanks, Zach, I love my new Java Metallic Nissan Altima! More