Bill Dodge Buick GMC

After getting the run around at two other dealerships, Bill Dodge was recommended to me by a friend, who has purchased two vehicles there. I found my experience at Bill Dodge to be exceptional and more Bill Dodge was recommended to me by a friend, who has purchased two vehicles there. I found my experience at Bill Dodge to be exceptional and more than satisfactory. I too would recommend Bill Dodge to anyone looking for a honest deal, with no smoke and mirrors. I found the entire staff to friendly and accomodating. My salesperson Al Richardson Jr. went above and beyond with his customer service,knowledge and personable nature and I feel got me the best deal possible.Thank you to all at Bill Dodge.Your new friend Steven J LaPierre More

We had appropriate amount of presale contact creative We had appropriate amount of presale contact creative solutions friendly and flexible service helpful training on truck features great post sale We had appropriate amount of presale contact creative solutions friendly and flexible service helpful training on truck features great post sale follow - up I am very satsifiued with my vehicle and the service I received More

This was my tthird purchase of a new car at Bill Dodge. This was my tthird purchase of a new car at Bill Dodge. The Service is great and my sales person Thaddues went the extra mile. This was my tthird purchase of a new car at Bill Dodge. The Service is great and my sales person Thaddues went the extra mile. More

We had a very positive experience. Gary was extremely helpful, answered all of our questions ... and was not 'pushy'. We had a very negative experience at a dealership in Saco --- so negative that we wo helpful, answered all of our questions ... and was not 'pushy'. We had a very negative experience at a dealership in Saco --- so negative that we would never think of buying a car from them. We would definitely return to Bill Dodge and Gary to make future purchase. More

Every aspect of this experience was pleasant. The folks were courteous, professional and very helpful every step of the way. Tony allowed us plenty of time to look the car over before approching us, then h were courteous, professional and very helpful every step of the way. Tony allowed us plenty of time to look the car over before approching us, then hung out and chatted about it with absolutely no pressure before offering us the keys for a test drive. When we returned to discuss options for purchasing the car, Tony was again very helpful. Damien had us approved for financing within 38 seconds, at a competitive rate and with a package that included absolutely everything. Damien even reworked the numbers so we could have the extra services we wanted at a price we could live with. Both Tony and Damien stayed two hours past their usual closing time to accomodate us. When the time comes to purchase another car this will be the first place we stop. In the meantime we will not hesitate to send any friends or family looking for a car to Bill Dodge Buick-Pontiac-Cadillac- GMC. More

We were looking for a 2008 Cadillac CTS with a very specific list of features and were delighted to find a listing for what seemed to be the perfect car, just a few miles from home. We drove by after specific list of features and were delighted to find a listing for what seemed to be the perfect car, just a few miles from home. We drove by after work to give it a quick look and while we were "kicking the tires" Tony made himself known to us, but let us look the car over in peace... a refreshing experience compared to the pushy sales folks that are all too common in the auto business. Tony seemed to know when we were ready to chat about this car and at just the right time introduced himself and answered all of our questions thoroughly and accurately. We asked to take the car for a test drive and within minutes there was a dealer plate attached and keys in our hands. Wow! What a fantastic car! We returned to the lot and thanked Tony for all his help so far and told him we'd be back in touch in the next day or so. Two days later we returned (20 minutes before closing time) to "crunch some numbers" with Tony and everything fell perfectly into place. Tony brought Damien out to speak with us about financing and available options. Between Tony and Damien we had the perfect vehicle, a customized list of extended coverage options, a fantastic price for the entire package and instant financing at a good rate... all in just about two hours. (yes... they both stayed almost two hours past closing time to take care of us!). When we walked out of Damien's office Tony was there to hand us the keys, having just returned from filling up the gas tank. We're both in our 50's and have had pleasant and not-so-pleasant car buying experiences, but this has been by far the best one ever. We were treated like family and it seems that not only have we gotten a great deal on an awesome car, but we've also made some new friends. Tony & Damien: Thanks guys.. you can absolutely count on our future business. More

The entire team was fabulous, curtious, and professional! I came in because a very good friend of mine highly recommended Richie Axelson. I was there to purchase a vehicle for my elderly father. Not only d I came in because a very good friend of mine highly recommended Richie Axelson. I was there to purchase a vehicle for my elderly father. Not only did your team treat me fabulous, but they treated my father like a king! That rates A+ in my book! thank you Bill Dodge! More

Let me start by sharing, that Bob is my Service Rep from Let me start by sharing, that Bob is my Service Rep from your Organization, he is the reason I have my truck serviced with Bill Dodge Cadi. Whenever Let me start by sharing, that Bob is my Service Rep from your Organization, he is the reason I have my truck serviced with Bill Dodge Cadi. Whenever I call to set up a service appointment he is extremely professional, polite and attentive to my request. Bob calls me once they have completed a number of point checks, that is part of the oil change & tire rotation service that your customers receive, to let me know if there were any concerns found. And my favorite part, My truck is always washed when returned to me. Now to make you aware I have a long time relationship with Emerson Chevy, Auburn, ME. I have been buying new trucks since 1988 every 2 or 3 yrs. I decided to buy the Cadi Escalade Ext from Lori Morin who had been trying to work with me on a truck purchase for a couple of yrs. She made me feel like I was your most important customer during the time she was locating my truck. She connected me with Mike in Parts who worked with me and ended up giving me a good deal on my 22" Wheels and Tires, which I had been planning on buying in Lewiston at either Tire Warehouse or a VIP. Then she set me up with Bob from Service and from day one he has made my experiences at BDAG in Westbrook so positive that I don't mind dealing with Westbrook instead of Lee Cadi in Auburn for service. (the only thing I have Lee Cadi do is wash and hand wax it once every 2 months, and that is because they have a $24.95 deal and will do it same day or next day when I call). I also want to share how clean your Dealership is compared to other GM dealerships that I have dealt with. If you have any other questions feel free to email or call me. Thanks to all!!!!!!!!!!! More

Overall experience was good, I was up front and honest about what I wanted and what I would pay. They were within $265.00 and RIchie would not budge, so we asked for two new front tires and got them. about what I wanted and what I would pay. They were within $265.00 and RIchie would not budge, so we asked for two new front tires and got them. Everything went smoothly and quickly. SUV was clean and shined up for the delivery which could have gone a little quicker since they knew what time frame we would be there as I called ahead. HUGE issue, NO auto manual with car. WHY is this ? How am I suppose to figure out what all these buttons are for? I have e-mailed Charlie about this and no response as of 2/9/10. We purchased the vehicle on 2/6. More

First time Utilizing this dealership. Treated like a long time customer. Pasted the keys to a Cadilac and told to enjoy the test drive. Unlike most cars this on a a 1/4 tank of gas and I was told to take my time customer. Pasted the keys to a Cadilac and told to enjoy the test drive. Unlike most cars this on a a 1/4 tank of gas and I was told to take my time, in fact take it home for the night if I wanted too. I enjoyed being treated like I was speacial and that they wanted my business. I was really confortable buying the car from them. More