
Bill Dodge Buick GMC
Westbrook, ME
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It's my pleasure to tell you about my experiance with Bill Dodge autogroup, every employee there is extremely polite and respectful and willing and wanting to please there customer, they will go the extr Bill Dodge autogroup, every employee there is extremely polite and respectful and willing and wanting to please there customer, they will go the extra mile to make the customer happy whether its in sales or parts or service.There just verygood people who work hard everyday, to provide legendary service!!!I've purchased a number of vehicles at Bill Dodge,get my services done there as well as purchase my after market products there and in every situation its been a unique pleasure. More
I have been shopping for a Chevrolet or Gmc 2500HD truck for several months at dealerships in my area. I started by requesting quotes online and then visiting several dealerships. I never felt pressured by for several months at dealerships in my area. I started by requesting quotes online and then visiting several dealerships. I never felt pressured by anyone at Bill Dodge. I bought my truck there and had a plow swapped from my old truck and a bed liner and ladder rack installed as well. Every step was easy and their service was first class! More
I have owned Chevrolets and GMC in the past, Irecently purchased a 2004 3/4 Truck with king cab and 4w drive from this dealership and I have delt with the Repair Garage,Parts Dept.paint shop, and salesmen purchased a 2004 3/4 Truck with king cab and 4w drive from this dealership and I have delt with the Repair Garage,Parts Dept.paint shop, and salesmen. I have never had such personal and expertise to work with and it is a great pleasure to know that I have not been taken to coals which has happened in the past with other dealerships. I will continue to do business with them, and when this truck is paid for I will purchase another. More
This is my 2nd car that I have bought from Bill Dodge Westbrook. Gary Cheney and everyone were friendly and very helpful. Gary answered all my questions and went over all the parts of the car. I hope to Westbrook. Gary Cheney and everyone were friendly and very helpful. Gary answered all my questions and went over all the parts of the car. I hope to have the same service with my new car that I did with my last. More
This is our first purchase from this dealer (other GMC trucks purchased elsewhere in Maine) and the experience thus far has been very positive. Dave was helpful, without being "pushy". Chenoa handled the trucks purchased elsewhere in Maine) and the experience thus far has been very positive. Dave was helpful, without being "pushy". Chenoa handled the paperwork in a most efficient manner and the followup by Jeff impressed us. We hope that as we continue to have this truck maintained by Bill Dodge, the same level of service will continue. More
Brian worked very hard to make this purchase come to fruition. He was persistent without being annoying. We worked on a purchase price that was agreable to both parties and vehicle delivery went smoothl fruition. He was persistent without being annoying. We worked on a purchase price that was agreable to both parties and vehicle delivery went smoothly. Everyone I had contact with at the dealership personally or on the phone was very friendly and helpful. This is the 4th vehicle I have purchased or leased at this dealership. I'm looking forward to excellent customer service from the service department as well. However, I was disappointed with the GM Rewards card earnings program. I was not able to use all of my earnings and the GM Card customer service reps were not helpful. As a result I will cancel my GM Credit card but continue to support the dealership since this was not a dealership issue but a GM issue. Thank you GM for taking my tax dollars and also keeping by earnings dollars. Let's hope you don't screw up your restructering like you did the rewards program. More
This the 4th vehicle we have either leased or bought at Bill Dodge and Dave has been the salesman for at least three vehicles. it has been a great experiance dealing with Dave. Not pushy and VERY helpful. Bill Dodge and Dave has been the salesman for at least three vehicles. it has been a great experiance dealing with Dave. Not pushy and VERY helpful. Sees to your needs and follows up on sales or service concerns. We have your vehicles serviced there and that too has been a real comfort knowing that my wife's vehicle is being serviced right the first time. We will continue to take our business to Bill Dodge and tell your friends about the way we have always been treated there. More
We purchesed a Buick Lucerne on Saturday April 25,2009. We found that it was a very easy and enjoyable experience. Jules Guerin was really easy to speak with and answered all of our questions. He took time We found that it was a very easy and enjoyable experience. Jules Guerin was really easy to speak with and answered all of our questions. He took time to explain the features of the vehicle to my wife and he made her feel very comfortable. We also dealt with Chenoa Fickett the Finace Manger. She was extremely friendly and explained all of the differant options that was available to us. The process was quick and easy! More
Our family deals exclusively with this dealership. Ritchie is the reason we keep returning. He deals honestly and provides exceptional customer service. He knows what we want and gives us the best d Ritchie is the reason we keep returning. He deals honestly and provides exceptional customer service. He knows what we want and gives us the best deal the first time. If the dealership doesn't have the inventory we are looking, they will find it. The dealership overall will follow up and forward the reminders that are some time necessary to make sure the vehicle is well maintained. When it it time to purchase a new vehicle, there is no pressure to purchase on any given day. Anyone in the dealership provides the information that is needed and the service and price will seal the deal. More
I just recently purchssed a new Sierra truck, my second from this dealership and from my saleperson David Durocher. David is the bomb when it comes to service. He is the only salesperson I have bought fr from this dealership and from my saleperson David Durocher. David is the bomb when it comes to service. He is the only salesperson I have bought from multiple times, not an eay task for him on his part. I was just in two days ago for a look at a third vehicle from Bill Dodge. I was still impressed by the level of service everyone expressed. We got to take the vehicle home overnight and use the next day for a lengthy test drive, even when we were late to show up by several hours no pushy salesman called to locate us. The same goes for Chenoa for her level of service and willingness to get the answers from the correct source if she can't answer it. I wouldn't think twice of buying from here and feeling like I wasn't run over from a bullying salestaff even in this market. More