Back

Bill Dodge Buick GMC - Service Center

Westbrook, ME

not yet
rated
126 Reviews

126 Reviews of Bill Dodge Buick GMC - Service Center

Sort by
August 30, 2018

Excellent service The service I always get at Bill Dodge is always 5 stars. Anyone can do service on your car but they do it and want you to have a great experience. More

by John B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Williams
Aug 31, 2018 -

Bill Dodge Buick GMC responded

Thank you again John!

August 25, 2018

Oil change They are always friendly and call to remind me my vehicle is due for an oil change. The waiting area is nice so I always wait instead of leaving my ca More

by Terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Aug 27, 2018 -

Bill Dodge Buick GMC responded

We appreciate your business, Terry! Thank you again for everything!

August 25, 2018

Bill Dodge Service team always takes care of me I’ve been taking my car in to Bill Dodge for service for over 10 years. They are always courteous, professional, prompt, and fair in their pricing. Th More

by Happy Customer Melissa
Recommend Dealer
Yes
Employees Worked With
Bob Williams, Joseph Thibodeau
Aug 27, 2018 -

Bill Dodge Buick GMC responded

We are so happy to hear it, Melissa! Thank you for taking the time to share!

August 23, 2018

Exceptional service From the time I arrive until service complete, exceptional service, friendly staff. A++ I am always made to feel important, that my business matters. More

by Vicki2014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Taiani, Bob Williams, Eric Ferguson
Aug 27, 2018 -

Bill Dodge Buick GMC responded

We appreciate your business, Vicki, thank you!

August 20, 2018

Paying for a service they don’t provide My wife guys for service oil change tire rotation and inspection should not take an hour and 40 minutes you pay for a white glove service and they don More

by Whynot145733
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Ferguson
Aug 27, 2018 -

Bill Dodge Buick GMC responded

Good morning, and thank you for reaching out. We certainly apologize for any inconvenience and would love to look into this further with you. Feel free to send me an email at shawn.flynn@bdag.com with more information regarding your visit so that we can further address this with you.

July 06, 2018

Srx repair Bob was amazing to deal with. Service was quick and great. He was courteous and kind. They had a beautiful loaner for me to use while my repair was ha More

by Ray123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Williams
Jul 06, 2018 -

Bill Dodge Buick GMC responded

Thank you so much for taking the time to share! We are definitely happy to hear that Bob took such great care of you. We appreciate your business greatly!

July 03, 2018

Vacation car repair We were in Portland on vacation and had car problem that needed attention. Saw Bill’s web site and saw their good ratings so chose them to go to for r More

by Bmaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Jul 05, 2018 -

Bill Dodge Buick GMC responded

Good morning, and thank you so much for taking the time to share! We are definitely happy to hear that Eric and the rest of the team lived up to the positive reviews you read online prior to coming in. Happy that we are able to assist while you guys were on vacation...hope you all had a blast!

June 27, 2018

Extremely poor quality control in The Service Department. I had a minor issue with the leather seat cover staying in place. After 4 visits to The Service Dept at Bill Dodge it still is not right. The technici More

by DDAY25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric
Jun 29, 2018 -

Bill Dodge Buick GMC responded

Good afternoon, Derik, and thank you for reaching out. We certainly apologize for any inconveniences caused for having to bring your vehicle in a few times to get everything situated. We always strive for a 5-star experience with every visit, and our management team has reviewed your experience with the team here. We do appreciate your business greatly, Derik, thank you again.

June 27, 2018

Positive Experience I was greeted in a very cordial manner on a Friday afternoon without an appointment. Bob listened patiently to me and empathized with my problem. He w More

by 69superbee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Williams
Jun 27, 2018 -

Bill Dodge Buick GMC responded

We are very happy to hear that Bob took such great care of you! Thank you so much for sharing, we appreciate your business!

June 21, 2018

Recent service Very friendly and courteous, got me in and out very quickly. Highly recommend I have purchased quite a few vehicles and will keep coming back, sales, More

by Bob P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Williams
Jun 21, 2018 -

Bill Dodge Buick GMC responded

We appreciate your business, Bob, thank you for sharing!