Bill Dodge Buick GMC - Service Center

Had a much better visit in late February when compared to this trip. The gentleman I worked with previously made the effort to give me updates and escorted me to the front door to bring me to my car. On this this trip. The gentleman I worked with previously made the effort to give me updates and escorted me to the front door to bring me to my car. On this visit I was handed my keys and was pointed to the back door where my Acadia was waiting. Customer service means just that. Serving the customer. Here I was made to feel as though I was a dollar sign. I can see why the other gentleman no longer works in this unprofessional environment. More

Bill Dodge was good at calling me about my car and Telling me what was going on with it I just didn’t like the communication when it was towed in Telling me what was going on with it I just didn’t like the communication when it was towed in More

Exceeded my expectations with a quick turnaround on a maintenance item. Even dropped it off at home when done saving my wife & I a few hours time shuttling. Thank you for all you do! maintenance item. Even dropped it off at home when done saving my wife & I a few hours time shuttling. Thank you for all you do! More

Excellent dealership to work with.would highly recommend this dealership. I just fine that the trading value is very low considering the vehicle being traded. this dealership. I just fine that the trading value is very low considering the vehicle being traded. More

Awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome aweso awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome awesome More

Great service, on time and quick service. Friendly and knowledgeable staff. Great extras like a washed and vacuumed car after the oil change! Great deal from Great people! knowledgeable staff. Great extras like a washed and vacuumed car after the oil change! Great deal from Great people! More

I brought my truck in for a routine service and state inspection. At check in they said the appt would take 1 hr. The appt took 2 hours and the person that checked me in didnt communicate to the mech inspection. At check in they said the appt would take 1 hr. The appt took 2 hours and the person that checked me in didnt communicate to the mechanic the state inspectuon was due. I also requested the state inspection when i booked the apointment online. Very poor experience. More

Excellent service! I unexpectedly received an email for a mini detailing and car wash at Bill Dodge. I purchased a 2017 Nissan Altima from Bill Dodge / Saco. Thank you! a mini detailing and car wash at Bill Dodge. I purchased a 2017 Nissan Altima from Bill Dodge / Saco. Thank you! More

Service was not great. My car (as did I) sat for 50 minutes before anyone came to get it to work on. After that, someone had to come and “clarify” what needed to be fixed. One button that needed to be minutes before anyone came to get it to work on. After that, someone had to come and “clarify” what needed to be fixed. One button that needed to be fixed, they saw no problem with.....they were working on the wrong switch. Frustrating when you specifically explain what the problem is and people don’t take the time to listen to the customer who is paying pretty steep prices. I honestly think that the actual work done was no more than 30 minutes but I paid $95 for labor...wow!!! Very dissatisfied overall considering my bill was nearly $200 (part was $81) when I don’t feel like I got that much service. More

Oil change and tire rotation done quickly at a great price. Fast service, clean waiting area and friendly staff. Will definately take my GMC in for continued service. price. Fast service, clean waiting area and friendly staff. Will definately take my GMC in for continued service. More