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Bill Dodge Buick GMC - Service Center

Westbrook, ME

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126 Reviews

126 Reviews of Bill Dodge Buick GMC - Service Center

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July 11, 2020

I brought my car into receive the “white glove” detail service. Admittedly, I went in with minimal expectations, as it was part of a service package I purchased. Typically those tend to be more hype than More

by Heatheryoung3399
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Cotter
Jul 13, 2020 -

Bill Dodge Buick GMC responded

That's exactly what we love to hear! We are so happy the team did such a great job on your white glove detail service. Thank you again for your business, we appreciate it!

July 03, 2020

Great service great friendly professional people have always had a good experience when taking my vehicle in for any work that needs to be done More

by classy_jemini
Recommend Dealer
Yes
Employees Worked With
Bob Williams
Jul 06, 2020 -

Bill Dodge Buick GMC responded

We appreciate your loyal business, thank you as always!

July 01, 2020

Nice Birthday present from the dealership! The detail department did a great job. I will share this with family and friends. Thank you very much More

by Barbie
Recommend Dealer
Yes
Employees Worked With
Nate Chatigny
Jul 02, 2020 -

Bill Dodge Buick GMC responded

Happy Birthday again and thank you as always for trusting your business with us, we truly appreciate it!

June 27, 2020

Poor communication, incompetent service department. Waited 9 weeks for something that should have taken 3 tops! Was never compensated for their mistake! Won’t return! More

by bethvincent59
Recommend Dealer
No
Employees Worked With
Jessica Drost
Jun 29, 2020 -

Bill Dodge Buick GMC responded

We certainly apologize for any lapses in communication and delays in service, Elizabeth, as that is not up to the exceptional service standards that we have held ourselves to for over 50 years. We are happy to hear that you were able to connect with our General Manager, David LaMarre, who was able to step in and assist you. If we can be of any further assistance, please do not hesitate to reach out. We wish you the very best.

June 25, 2020

Best experience I’ve ever had in a car dealership. Just taking care of recall details. Plan on buying when super cruise is available. Very positive overall. More

by Sam
Recommend Dealer
Yes
Employees Worked With
Bob Williams, Peter Gordon
Jun 29, 2020 -

Bill Dodge Buick GMC responded

We are thrilled to hear it, Sam! Thank you again for trusting your business with us!

June 17, 2020

The Service is Excellent!!! Tyler Libby is who I specifically ask for, and he is as thorough as they come!!! Thank You for Great Service!!! More

by peterallen65
Recommend Dealer
Yes
Employees Worked With
Tyler Libby - Tech
Jun 18, 2020 -

Bill Dodge Buick GMC responded

We are so happy to hear how well Tyler & the team take such great care of you. Thank you as always for your business!

June 17, 2020

Service is great and they do an excellent job of sanitizing your car both when you arrive and when your service is complete. Thank you!! More

by Hspatrick
Recommend Dealer
Yes
Employees Worked With
Bob Williams
Jun 18, 2020 -

Bill Dodge Buick GMC responded

That's what we love to hear! Thank you again for your business and for taking the time to share!

June 17, 2020

Bob is always courteous and helpful. He checks back throughout the service with updates, questions, or suggestions You never get the impression he’s trying to sell extra parts or services just for a sa More

by Prowe001
Recommend Dealer
Yes
Employees Worked With
Bob Williams
Jun 18, 2020 -

Bill Dodge Buick GMC responded

Thank you for taking the time to share! Bob is a great asset to our team and we are thrilled to hear that he always takes great care of you.

June 05, 2020

6/4/20 Service Bill Doge Service Dept. Is friendly, they do the work in a timely manner at a reasonable cost. They keep you informed of the progress of the work bein More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob performs in a friendly manner with professionalism and integrity. He makes every effort to keep you informed about your service visit., Bob Williams
Jul 01, 2020 -

Bill Dodge Buick GMC responded

We appreciate your business, Dave, thank you as always!

June 04, 2020

This has to be my favorite service dept I have ever done business with. There is just something about the caring attitude.they are very friendly and professional. More

by Marciak205
Recommend Dealer
Yes
Employees Worked With
Jessica Drost, Paul Williams
Jun 12, 2020 -

Bill Dodge Buick GMC responded

We are thrilled to hear how well out team takes care of you! Thank you again for your business and for taking the time to share!