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Bill Dodge Buick GMC - Service Center

Westbrook, ME

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126 Reviews

126 Reviews of Bill Dodge Buick GMC - Service Center

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July 24, 2019

First time since moving in last week Easy to get along with ; not pushy about service we thought unnecessary. For the future : oil change and tire rotation seem reasonably priced. They More

by Oregon Trail Guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Taiani
Jul 29, 2019 -

Bill Dodge Buick GMC responded

Thank you for taking the time to share! We would certainly love to have you as a new customer and do not hesitate to reach out for anything!

July 24, 2019

Auto servio Bill dodge service is the best Always timely professional and helpful I would recommend them without reservation Matt mc Kenzie was so helpful in More

by Doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ferguson, Matt Mckenzie
Jul 29, 2019 -

Bill Dodge Buick GMC responded

We appreciate your business, Doug, thank you again!

July 12, 2019

Excellent service Relocated to Maine first trip to this dealer. Excellent,speedy service! Friendly staff and they even washed my truck! Very impressed. They now have a More

by Lou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Taiani, Bob Williams, Eric Ferguson, Monica White
Jul 15, 2019 -

Bill Dodge Buick GMC responded

We are definitely happy to hear it, Lou! Thank you again for your business!

July 02, 2019

Oil change and Spruce up After changing my oil they vacuumed my car...the cup holders still had crumbs in them...they never even touched the hatchback...what a halfassed job.. More

by Dickster68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lauren cooper
Jul 08, 2019 -

Bill Dodge Buick GMC responded

We certainly apologize if that was your experience with us, as we always strive to deliver 5-Star caliber service. We would love to look into this a bit closer with you but need some more information. If you could send an email to shawn.flynn@bdag.com it would certainly be appreciated.

June 25, 2019

Staff was courteous and work was done well. Facility is nice The staff was courteous and helpful. The work was done well and car was returnrd in exellent shape. It is always a good feeling to deal with this dea More

by Larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica White
Jun 28, 2019 -

Bill Dodge Buick GMC responded

Thanks again, Larry!

June 21, 2019

Excellent service! Monica was super helpful to me when I brought my Buick Encore in for service! And Dave Durocher is always helpful, especially towards a “little old la More

by Dsc115
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Durocher, Monica White
Jun 28, 2019 -

Bill Dodge Buick GMC responded

Thank you again!

June 15, 2019

Service Had 1000 mile service on new Sierra 1500 service was fine unfortunately back up camera and power steering had to be worked on due to failure truck has More

by Maine800
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Williams
Jun 17, 2019 -

Bill Dodge Buick GMC responded

We certainly apologize for the trouble, but are happy our team was able to take care of you!

June 14, 2019

Scheduled Maintenance The service of my Regal TourX was handled in a timely fashion and they were able to resolve a minor cosmetic issue during the service appointment. More

by Tom in NH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica White
Jun 17, 2019 -

Bill Dodge Buick GMC responded

Thank you again for your business, Tom!

June 11, 2019

Service department - excellent customer service When getting my vehicle serviced the quality of the work has been great , the cost has been reasonable and the customer service has always been outsta More

by Lbird3317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department greeter at Westbrook used car service center
Jun 12, 2019 -

Bill Dodge Buick GMC responded

That's what we love to hear! Thank you again for your business!

June 05, 2019

Excellent experience As always very satisfied with my experience! Customer service is excellent! I waited for my vehicle while I had my oil changed and tires rotated. More

by BM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ferguson
Jun 07, 2019 -

Bill Dodge Buick GMC responded

That's what we like to hear! Thanks again!

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