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Bill Dodge Buick GMC - Service Center

Westbrook, ME

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126 Reviews

126 Reviews of Bill Dodge Buick GMC - Service Center

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May 29, 2019

Treated with respect! You walk in the doors treated with smiles and what can we do for you goes a long way. Never mind fixing right the first time. Great job to the BILL DO More

by Rusty23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
May 30, 2019 -

Bill Dodge Buick GMC responded

You are very welcome - thanks again!

May 15, 2019

Outstanding Quick Service for flat repair My vehicle had a leak in the rear tire, so much so, the tire was down to 12 pounds. A total safety issue!!! Even though it was very late in the day, t More

by Henry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monica in the service department , Bob Williams
May 15, 2019 -

Bill Dodge Buick GMC responded

We are definitely happy to hear it, Henry! Thanks again for trusting your business with us!

May 13, 2019

Service visit Eric, service advisor, was courteous & friendly, asked questions pertaining to how I felt about the vehicle, service was timely and follow up was thor More

by Djm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ferguson
May 15, 2019 -

Bill Dodge Buick GMC responded

Thank you again!

April 27, 2019

My service on 3/11/2019 on my truck. I needed an oil. change on my 2014 halfton pickup. I was met with Joseph Thibodeau. He was great with any questions I had. Thanks. More

by 1sugar+Bumpa2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Thibodeau
Apr 29, 2019 -

Bill Dodge Buick GMC responded

We are happy to hear it - thanks again!

April 25, 2019

Wonderful customer service!! Very friendly and efficient!!! The entire team had great smiles and were great letting me know how long it was going to take to fix the recall item on More

by Crazy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ferguson
Apr 29, 2019 -

Bill Dodge Buick GMC responded

That's excellent to hear! Thank you again!

April 24, 2019

Always underwhelmed $100 more than I was told over the phone. Never really feel comfortable there, it always feels like I’m interrupting them and they want to get you out More

by Kelly3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric Ferguson
Apr 25, 2019 -

Bill Dodge Buick GMC responded

We certainly apologize for any frustration caused and would be happy to look into this further with you. If you could send an email to shawn.flynn@bdag.com with more information that would be great! Thanks again.

April 18, 2019

Excellent as always! Always treated the greatest at Bill Dodge! Eric Ferguson is always a pleasure to work with!! We trust whatEric tells us to keep our truck safe and on More

by Joerachel2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ferguson
Apr 19, 2019 -

Bill Dodge Buick GMC responded

We are so happy to hear it - thanks again!!

April 14, 2019

Great and thorough service- kind and professional employees All employees I have encountered are friendly, professional and kind. I appreciate everyone's help since I obtained my Nissan Rogue in 2015. Thank y More

by Peg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Harmon and pre owned service team 4-13-19. Andi -sales 2015, Bob service 2015 (not sure last name), Tim - (pre-owned service), Eric Ferguson
Apr 15, 2019 -

Bill Dodge Buick GMC responded

We appreciate your business greatly, thank you again!!

April 07, 2019

Dependable service It’s so secure and leave your car there while you go to work, then come back and have it already for you to pick up that’s the type of service that’s More

by Beaubeau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
Apr 08, 2019 -

Bill Dodge Buick GMC responded

We appreciate your business as well as the kind words, thank you again!

April 04, 2019

Inspection and warranty work I arrived and was greeted by name and was made to feel welcome. I was shown to a comfortable waiting room and offered a coffee or water and my work wa More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Ferguson
Apr 08, 2019 -

Bill Dodge Buick GMC responded

We are happy to hear it, Steve, thank you again!

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