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Bill Dodge Kia of Saco

Saco, ME

4.9
227 Reviews

860 Portland Road

Saco, ME

04072

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227 Reviews of Bill Dodge Kia of Saco

January 30, 2012

I wanted to get a Sportage at a particular price and Saco and Yelena Smirnova worked with me to get there. Service was always professional and prompt and Yelena even called me on her day off to answer a ques More

by robfelv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yelena Smirnova
January 27, 2012

EXCELLENT service!! The Staff were all very Happy,friendly,and willing to work with us.YELENA is an excellent sales lady and we really enjoyed dealing with her.She continues to follow up with u More

by Dolly Petrin-Court
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yelena Smirnova
January 25, 2012

My husband and I went there initally to purchase a used Dodge Durango. After not being able to get into that vehical we decided to shop around for other cars. We visited MANY other dealerships and spoke t More

by picwhitney1228
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Yelena Smirnova
January 25, 2012

I had a less than satisfactory experience with a DIFFERENT Kia dealership who was unable to resolve my issue. Then I contacted Kia of Saco to see if they could help me out. What a difference! Though More

by swolf14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Mariano, Joe Robinson
January 04, 2012

I would NEVER recommend this place after going there to try out a new car.My wife and I went and we had a Kia and a Toyota in mind.I told tim from the start that we did not know for sure what we would do o More

by Ed Hansen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Mariano
Jan 28, 2012 -

Bill Dodge Kia of Saco responded

Ed I am sorry you were contacted so many times after you said you did not want to be called. Letting us know your disatisfaction helped Kia of Saco management solve a issue with our system. Our computer program was setup to automatically email customers even if we slected do not contact. I am sorry and have removed all your information. Sincerely, Joe Robinson Internet Director Kia of Saco

Jan 28, 2012 -

Bill Dodge Kia of Saco responded

Ed thank you for your review and letting us learn from our mistake. Even though we selected the do not call or email button, our computer system sent automatic emails. We have fixed the issue and made sure this will never happen again. I am sorry that you were put through this experience before the computer problem had been taken care of. If you ever need anything in the future please call or email us and we will do what ever it takes to help out. Sincerely, Joe Robinson Internet Director Kia of Saco jrobinson@kiaofsaco.com

January 04, 2012

I was shopping for a car on line for a while and nobody was making the effort to contact me. If they did it was to try to sell me a car i didnt want. Yelena from kia of saco took the time and did the work. More

by heidi wright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yelena Smirnova
January 04, 2012

I asked for a internet quote via e-mail. Joe E-mailed me back. I called and talked with Tim. They invited me in to find a car and talk pricing. we worked out a deal. Tim is a great asset to kia and never l More

by twa99k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tim mariano joe Robbinson Dave Hellin
January 04, 2012

I was very happy with my buying experience. I appreciated the effort put in to help me find a car I could afford. I would recommend them to a friend. More

by markrediker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Roy
December 31, 2011

I called on a whim Friday, talked to Sean Sickles. He was knowledgable and very nice. We went over a couple of cars and options packages. I gave him a budget and he helped find me the incentives and rebates More

by EVH12345
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Sean Sickles
December 31, 2011

After visiting many dealerships prior to this one, we would like to say that we had a great expierience at the Kia of Saco. The Sales Associate was very knowledgeable, helpful and extremely patient with More

by abra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe Roy
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