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Bill Hood Chevrolet - Service Center

Covington, LA

4.6
535 Reviews

535 Reviews of Bill Hood Chevrolet - Service Center

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May 30, 2025

The employees were extremely polite and personable and knowledgeable. I didn’t understand why the $200 inspection fee no longer comes as a credit on the total repair bill if you get the work done I house. More

by tntdup
Recommend Dealer
Yes
Employees Worked With
Service department Mr Larry
May 29, 2025

Was given one price, then called the next day and was told, I still owe money, because a part they “thought” was covered wasn’t. I already paid 620.00 for service, now I have to go back and pay $168.00…. More

by s_bear1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn’t work with any of these people
May 27, 2025

Was nice waiting for the customer and it didn’t take too long to get my car serviced More

by nicknackmail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jody Simoneaux
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rogers Serpas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025

Mark Johnston is the best. I live out of state and plan my service around when I'm visiting the area. Great dealership More

by KRHODES.KR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Johnston
May 12, 2025

On time & customer oriented. Kept me updated, very polite during the visit. Great professionals and I’ll be back More

by M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didn’t work with any listed
May 10, 2025

My service advisor Bill kept me informed throughout the service process. Additionally, he helped with a coupon that I had received from Chevrolet. More

by rpouey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill - Service Rep
May 06, 2025

I only clicked 1 star because it wouldn't let me give them no star like they deserve...that are the absolute worst I've ever seen at holding up to there end of a deal, especially when you claim top notch More

by codydelaughter12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Dufour
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jody Simoneaux
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rogers Serpas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Louvierre
1.0
This rating includes all reviews, with more weight given to recent reviews.
Timoty Moore
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2025

Bill Hood Chevrolet has been my go to Chevrolet dealer since 2000. One thing for sure, when I need service on my several Chevrolet products, I immediately call to set up an appointment and generally I ca More

by JOEB15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Jenkins, Bill as Service Advisor and Ben the Corvette specialist
May 01, 2025

Service was good and I was kept informed while I waited for my oil change and tire rotation More

by STEVENLEBLANC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
April 27, 2025

Purchased my running boards online and had Bill Hood install them. They did a great job and finished quickly. The courtesy driver was also very nice, as I needed a ride home and back later to get the More

by DJA854
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark in service and Jenna the driver.
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