Bill Hood Chevrolet - Service Center

Service rep, Bill, is always courteous and gracious. Work was completed as promised, including a last minute request for oil change. My only complaint is not being able to call the rep directly. We knew Work was completed as promised, including a last minute request for oil change. My only complaint is not being able to call the rep directly. We knew we would be close to closing time picking up the vehicle , so we called around 4:30 to notify. We had to leave a voice mail at the general service number. No one ever acknowledged the call. More

Good experience with Service Department, great work. What I am not happy about is the GM design problem with the fuel systems on their engines for several years now and have done nothing to remedy the What I am not happy about is the GM design problem with the fuel systems on their engines for several years now and have done nothing to remedy the problem - just make their customers pay for VERY costly repairs. More

Lubin Lanne great. Disappointed with GM denying my no charge first oil change. 900 miles on car when oil was changed. Own Escalade would think some loyalty. Disappointed with GM denying my no charge first oil change. 900 miles on car when oil was changed. Own Escalade would think some loyalty. More

everyone was very accommodating and hospitable specially Bill most appreciative. have Always felt welcome at Hood Chevrolet Bill most appreciative. have Always felt welcome at Hood Chevrolet More

First time buying a vehicle from this dealership. everyone was so professional and helpful.would highly recommend this dealership to others! everyone was so professional and helpful.would highly recommend this dealership to others! More

The Service center at Hood Chevrolet is always professional and friendly. They are very attentive to your needs and your time. They are always letting you know when your vehicle is ready and any o professional and friendly. They are very attentive to your needs and your time. They are always letting you know when your vehicle is ready and any other suggestions your vehicle may need in the future. More

Very good kindness and interest in their customers. They respond quickly and work for satisfaction. They respond quickly and work for satisfaction. More

Great communication after setting appointment and full explanation of issue found… and warranty resolution. Bill was friendly, knowledgeable and knew his business. Pleasure doing business with them. explanation of issue found… and warranty resolution. Bill was friendly, knowledgeable and knew his business. Pleasure doing business with them. More

The Servcie Department was easy to work with! Took excellent care of my daughters' car. Took excellent care of my daughters' car. More

Fast good service in and out with only $200 spent thank goodness it wasn't my breaks goodness it wasn't my breaks More