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Bill Hood Nissan - Service Center

Hammond, LA

4.7
249 Reviews

249 Reviews of Bill Hood Nissan - Service Center

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October 24, 2024

My problem was not fixed. Brodie was suppose to get back to me about getting it fixed. It has been nearly two weeks. I have left a message and still have not heard back from More

by milessa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brodie
Oct 25, 2024 -

Bill Hood Nissan responded

Ms. Milessa, Thank you for bringing this to our attention! Our goal is to provide a truly exceptional experience and it sounds like we missed the mark! Brodey will be reaching out to you shortly! In the meantime, if you need anything, please do not hesitate to give me a call! Kellie H Newman Customer Relations Manager Bill Hood Nissan 985-345-0321 ext 1159

April 02, 2024

Customer service was very helpful and friendly. Appreciated that I was texted to let me know that my car was being serviced and called me when it was ready. Very satisfied experience. More

by MARSHAB48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Breaux
Dec 12, 2024 -

Bill Hood Nissan responded

Thank you so much for your positive comments about Bill Hood Nissan!

April 01, 2024

Always exceptional service at Bill Hood. The staff are always friendly and knowledgeable …. Excellent service and work! More

by BELLA71969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peyton Mock, Mike Tassin, Paul Schwartz
Dec 13, 2024 -

Bill Hood Nissan responded

Thank you so much for the positive review!

April 01, 2024

Awesome work! Fast and easy! I will be back soon! Thank you Bill Hood Nissan! More

by allisonfkeating
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arizona
Dec 13, 2024 -

Bill Hood Nissan responded

Hi Allisonfkeating, thank you for taking the time to leave a review for us at Bill Hood Nissan. We're happy we could meet your expectations!

March 31, 2024

I came in without an appointment for an oil change and they took my car in with no problem. They pointed out how dirty my cabin air filter and air filter were and had those changed while I waited. The w More

by NHEIDEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember
Dec 13, 2024 -

Bill Hood Nissan responded

We are always more than happy to assist you if anything else comes up. Take care!

March 31, 2024

The service technician was very unprofessional when dealing with him The service took 24 days when it was initially explained it would take a week. Very disappointed all around More

by Reginadeakle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul Scott
Dec 13, 2024 -

Bill Hood Nissan responded

We are disappointed to learn of your experience here at Bill Hood Nissan, but will take this opportunity to improve.

March 30, 2024

Kenny is always so helpful. He is easy to deal with, and he is straightforward. More

by ms274
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny
Dec 13, 2024 -

Bill Hood Nissan responded

We look forward to your next visit! Take care!

March 30, 2024

The service rendered was great and I was informed on repairs that my vehicle will need in the future. More

by mejohnson567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Doe
Dec 13, 2024 -

Bill Hood Nissan responded

Thanks again for the recommendation, and have an amazing day!

March 29, 2024

Outstanding customer service. Quick and efficient and professional work. Kent was professional and kept me informed throughout the process. More

by AHYMEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kent Dee’s
Dec 13, 2024 -

Bill Hood Nissan responded

Thank you again for the great review!

March 29, 2024

Fast service and very friendly workers. They did a great job helping me with my needs! More

by heather.chirinos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 13, 2024 -

Bill Hood Nissan responded

Heather.chirinos, reviews like this give us motivation and help us ensure we provide high-quality care.

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