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Bill Hood Nissan - Service Center

Hammond, LA

4.7
254 Reviews

254 Reviews of Bill Hood Nissan - Service Center

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June 16, 2025

They are very patient and kind and speedy. Waiting for service is not an inconvenience, free coffee and a nice area to relax in. It is about a 40 minute ride from home but we'll worth it. More

by JOKEEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
Jun 18, 2025 -

Bill Hood Nissan responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

June 16, 2025

Great customer service friendly greeting the facility is nice and clear they give great updates on your vehicle More

by RAMBOJASE69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brody Ibert
Jun 18, 2025 -

Bill Hood Nissan responded

Thank you again for leaving us this response!

June 15, 2025

Very knowledgeable and friendly people. Timely service. Good location. Always explains what is wrong and pricing More

by hueschenj2
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny
Jun 16, 2025 -

Bill Hood Nissan responded

Thanks again for the recommendation, and have an amazing day!

June 15, 2025

The service representative was attentive to my needs and the technician was performed the service excellently. More

by PIZZA371
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Jun 16, 2025 -

Bill Hood Nissan responded

Please let us know if there is anything else we can do for you; we are more than happy to help!

June 14, 2025

Very pleased with the service there and the compassion the service department had. So thankful I bought my vehicle there! More

by BASSTRACKER6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember their names but they were very professional.
Jun 16, 2025 -

Bill Hood Nissan responded

Thanks for taking the time to leave a review.

June 14, 2025

Brought car in with a tire issue. Handled professionally and in a timely manner also very reasonably priced More

by NELSDOT58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
Jun 16, 2025 -

Bill Hood Nissan responded

Thanks for your praise and kind comments about our team.

June 12, 2025

I have been dealing with them for 13 years and never a serious problem with their service department. It is my plan to continue the business relationship. More

by jfs4455
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All employees were excellent.
Jun 14, 2025 -

Bill Hood Nissan responded

Thanks again for the recommendation, and have an amazing day!

June 12, 2025

They didn't check my tires (2 were low(, wrong mileage on rrceipt (10k off), no new sticker on windshield, no car wash (broke for 3 years?). Outrageous price to flush engine and add my antifreeze. More

by BUSTERM2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Jun 14, 2025 -

Bill Hood Nissan responded

We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call us at (985) 345-0321 so we can work towards a solution. Thank you and have a great day.

Jun 15, 2025 -

BUSTERM2 responded

I will continue to use them as long as I have this vehicle but unless something changes this will be my last Nissan and will probably get a Hyundai Tuscon. Thanks for your concern and reply.

June 10, 2025

I had more help from the dealership than the main 1 800 number. They went out of their way to get the customer taken care of. From getting me into a courtesy car and getting the job done in a timely matter More

by kbabin12
Recommend Dealer
Yes
Employees Worked With
Mr Mock,Mike and Paul
Jun 10, 2025 -

kbabin12 responded

Yes

June 10, 2025

They quickly analyzed got the parts ordered and fix the problem in a timely matter. More

by Shoshoni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Breaux
Jun 12, 2025 -

Bill Hood Nissan responded

If you have any further questions, please give us a call. We're always happy to help!

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