Back

Bill Hood Nissan - Service Center

Hammond, LA

4.7
199 Reviews

199 Reviews of Bill Hood Nissan - Service Center

Sort by
April 03, 2025

Paul Schwartz always takes good care of me. Service department expedited my oil, change and tire rotation and factory recall A+ service from Paul and service department. More

by lacajunnavy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Schwartz
Apr 06, 2025 -

Bill Hood Nissan responded

Lacajunnavy, we are so pleased you enjoyed your visit to Bill Hood Nissan!

April 03, 2025

The customer service was great. Everyone was polite and professional. I enjoyed the new look of the waiting area. It didn’t take more than the time frame I was given for my vehicle More

by NICOLE510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Swartz
Apr 06, 2025 -

Bill Hood Nissan responded

Thank you again for the great review!

April 03, 2025

I said battery warning light kept popping up randomly. They checked and did not get a fault. If it happens again I am going to get a better battery than the dealer ships battery. This is the second ba More

by Tonyray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service writer at dealership
Apr 06, 2025 -

Bill Hood Nissan responded

Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. Bill Hood Nissan

April 03, 2025

Great friendly service. Comfortable waiting room with complimentary coffee and water. Wait time 45 min. Not to bad. More

by CASHANDDASH2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Got no name
Apr 06, 2025 -

Bill Hood Nissan responded

Cashanddash2000, your wonderful feedback and rating mean a lot to us.

April 03, 2025

Always professional and friendly, never pushy with recommendations. Quick service and constant communication; clean environment More

by mcmahon_dp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kent
Apr 06, 2025 -

Bill Hood Nissan responded

We sincerely thank you for the positive review, and look forward to seeing you again soon!

March 19, 2025

The service that was asked for, was not completed. We were offered something else totally different than what was asked based off of employee recommendation and it made my car worse within the week. N More

by BENJAMIN.JONES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
Mar 23, 2025 -

Bill Hood Nissan responded

It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better.

February 18, 2025

Awesome place the crew is really nice and helpful. The wait was quick and they had fresh coffee More

by SHANTIFREEMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth
Feb 20, 2025 -

Bill Hood Nissan responded

We sincerely thank you for the positive review, and look forward to seeing you again soon!

February 18, 2025

Always a great experience when I come to Bill Hood Hyundai. I couldn't be happier with the overall customer service I receive on every visit. More

by jacobs_ek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Schwartz, Paul
Feb 21, 2025 -

Bill Hood Nissan responded

Please let us know if there is anything else we can do for you; we are more than happy to help!

February 15, 2025

Purchased a full body diagnostic because multiple things were wrong with my vehicle and the diagnostic was not completed fully the service man told me to only worry about the major problem at hand and then More

by faithdhill13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nich Bertolini
Feb 20, 2025 -

Bill Hood Nissan responded

It is discouraging to learn of your experience with us. Your feedback helps us improve and we would like to learn more about how we can make this better.

February 13, 2025

Service was great. Tony was very courteous and very knowledgeable. He assisted on other questions we had about the vehicle. More

by GRASFY56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Feb 17, 2025 -

Bill Hood Nissan responded

Thanks again for the recommendation, and have an amazing day!

...
5
...