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Bill Jacobs BMW - Service Center

Naperville, IL

5.0
1,306 Reviews

1,306 Reviews of Bill Jacobs BMW - Service Center

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August 31, 2025

I worked with Alex Flinn during my service visit last week. It was an overall great experience and would highly recommend him for your next service visit. More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
August 31, 2025

Much credit to Alex Flinn and the service team. I had car troubles and they were able to get it fixed and get me back on the road. Thank you. More

by Brandon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
August 31, 2025

Best service ever. My his husband and I worked with Alex during our service visit. He made the whole experience enjoyable. More

by Sandra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
August 29, 2025

Five star recommendation for Alex Flinn. Always very professional and great service representative for BMW. More

by Reba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
August 28, 2025

I feel like the service is above the competition. Alex Flinn and the other advisors are amazing to work with. More

by Stacy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
August 28, 2025

Alex has always given the best service. I recommend everyone to schedule with Alex if you are bringing in your car for service. More

by Bradley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
August 27, 2025

Alex Flinn is very thorough and great with his customers. The service at Bill Jacobs is amazing. It was a pleasure to work with Alex and would recommend him. More

by Scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
August 26, 2025

Great service experience when working with Alex Flinn. Alex is knowledgeable and spends his time working with clients. More

by Hadi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
August 21, 2025

Alex Flinn and the Bill Jacobs employees are amazing. Sales department is helpful, technicians are very informative, and the cashiers are nice. It’s a great atmosphere. More

by Luis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn
August 20, 2025

Every time I bring my car in for service, Alex does an amazing job. Paperwork and keys are always ready at the cashier and my vehicle is washed. Very good service. More

by Vince
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Flinn