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Bill Kay Nissan - Service Center

Downers Grove, IL

4.4
1,746 Reviews

1,746 Reviews of Bill Kay Nissan - Service Center

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September 17, 2021

Good, friendly, quick service. Shout out to mechanic Marcin! He’s the best there is! More

by KG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcin
Sep 17, 2021 -

Bill Kay Nissan responded

Thank you for a glowing review and fantastic rating!!!!!

September 17, 2021

Great customer service. Sales person and manager were very interested in making sure I was satisfied. More

by chuchi01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Zoumboulis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt, Randall Caldwell, Paul Johnson
Sep 17, 2021 -

Bill Kay Nissan responded

Thank you for a excellent review.

September 17, 2021

I am satisfied with the services I had done on my vehicle. It was very quick. More

by garnersamantha41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl Beckstrom
Sep 17, 2021 -

Bill Kay Nissan responded

We thank you for your #1 star rating.

September 17, 2021

They are GREAT!!!! I appreciate Tim and Nissan crew for their caring EXCELLENT PROFESSIONAL SERVICES I HIGHLY RECOMMEND More

by sheilabrownlee49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
TIM
Sep 17, 2021 -

Bill Kay Nissan responded

We are very happy to have provided you with such a positive experience!

September 17, 2021

They are the best service dept ever the staff is wonderful wouldn’t take my Murano anywhere else……… More

by THOMTAM33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric, Jerimy Witt, Carl Beckstrom
Sep 17, 2021 -

Bill Kay Nissan responded

Thomtam33, we're glad you had such a wonderful experience with us!

September 17, 2021

Very flexible with me considering it wasn’t scheduled due to blown tire and recent strike. Communication was excellent More

by BPATREY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerimy Witt, Carl Beckstrom
Sep 17, 2021 -

Bill Kay Nissan responded

Thank you for a glowing review and fantastic rating!!!!!

September 16, 2021

Fast courteous service, done right the first time, Rick made sure all of our repairs were completed in a timely manner More

by CKASTEN95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ric Funston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Bill Kay Nissan responded

Thank you CKASTEN95 for a great review.

September 16, 2021

Prompt service. Friendly atmosphere. Very easy to schedule my car on line. Even though my car has 99K mikes, I feel they make me a priority. More

by PAMELA53
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Sep 17, 2021 -

Bill Kay Nissan responded

Hi Pamela53, we are very happy to have provided you with such a positive experience!

Sep 17, 2021 -

Bill Kay Nissan responded

Thomtam33, we're glad you had such a wonderful experience with us!

September 15, 2021

I appreciate the people I mentioned helping me out and catching what was wrong with my vehicle, when a different dealership missed it. More

by henryalarcon980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mauricio M., Jerimy Witt
Sep 15, 2021 -

Bill Kay Nissan responded

We appreciate the kind comments and outstanding star rating.

September 15, 2021

Great service always! Thanks guys for the quick efficient service and support. Always happy to come in. More

by abhe23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimy Witt
Sep 15, 2021 -

Bill Kay Nissan responded

Thanks abhe23 for a glowing review and fantastic rating!!!!!

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